NATALI HETZRONI OSOVSKY

Tel: +1-647-***-****, +1-630-***-****, email: ac0zoq@r.postjobfree.com skype: natali.hetzroni

Areas of expertise:

Supply Chain Management Business Analysis

S&OP (Sales and Operations Planning) Business Process Modeling

Inventory Management Process Improvement

Sales & Financial Forecasting Lean Six Sigma

ERP & CRM systems Research and Marketing

HIGHLIGHTS

12+ years of successful experience in manufacturing and consulting companies.

Broad cross-functional work knowledge of business, supply chain, e-commerce and manufacturing

processes.

Knowledge and hands-on experience of IIBA BABOK, BPMN 2.0 and Agile methodologies.

Proficiency in ERP Systems, such as Odoo/OpenERP, NetSuite, SAP B1, Infor/Baan, Epicor, QAD, Priority

(Israel) and Seradex (Canada).

Proficiency in different e-commerce platforms, such as Magento, Shopify, OrderDynamics.

Strong work experience of MS Office, MS Visio, Bizagi, Google Apps, ForecastPro and SPSS software.

Proficiency in Zoho CRM, Campaigns, Reports, SalesIQ, Survey, Projects, Docs, Invoice and Creator.

Strong analytical, planning and organizational skills with ability to lead projects independently.

Competent with Lean Six Sigma tools and methods, such as DMAIC, 6S, value stream mapping and root-

cause analysis.

Good making decision, problem solving with out-of-box thinking and detail orientation abilities, with

understanding of elements that affect a process.

Effective goal oriented communicator with focus on enhancing productivity influencing and negotiating well

with team members.

PROFESSIONAL EXPERIENCE

CEO

2014-present

HONa Analysis Corp. (Own company incorporated in Ontario, Canada).

Business Analysis, Supply Chain & Inventory Management, Process Improvement, Sales & Financial

Forecasting, Operations Management, S&OP (Sales and Operations Planning), ERP/CRM Implementation,

Business Apps with Zoho Creator, Costing & Marketing applications.

An active freelancer at Upwork platform, see the profile and clients reviews at:

https://www.upwork.com/freelancers/~012fda314060470578

SENIOR BUSINESS ANALYST SUPPLY CHAIN (Contract full-time position with Chicago, IL, USA company) 2015-2017

Creata USA (Global brand ideas and activation company). creata.com

Responsibilities:

Worked with Subject Matter Experts (SME) to define business requirements and develop/document

business processes.

NATALI HETZRONI +1-647-***-****

Supported all aspects of the Supply Chain, Product Lifecycle Management (PLM), and Project Management

(PM) ERP modules development and rollout, in a timely manner, to meet ongoing and changing business

requirements.

Collected, defined and specified detailed functional and non-functional requirements for ERP system

implementation within the business units: Retail, Premiums, Design Works, Digital, Promotions.

Performed system testing, organized User Acceptance Testing (UAT) and participated in end user training.

Documented Standard Operating Procedures (SOP).

Communicated effectively onsite and remotely with global users and IT resources across various time zones

(North America, EU, Australia, Asia).

BUSINESS CONSULTANT 2012-2014

Amitai Strategic Consulting (Consulting company in Supply Chain area).

Responsibilities:

Led projects in process improvement and got achievements in areas, such as: inventory control, production

and forecast management, Sales and Operations Planning (S&OP), purchasing and supplier relationship

management.

Performed accurate sales/demand forecasts for customers. Created improved processes for production and

inventory management based on the forecasts, implementing new safety stock levels, order quantities and

reorder points for products.

Supported in additional decisions for marketing, pricing, logistics, labor planning, supply and costs utilization

within the projects.

LEAN LEADER

2010-2012

Energizer Inc. (Global consumer products company). energizer.com

Responsibilities:

Led Kaizen events within the company departments: Plastics, Steel, Assembly, and Logistics.

Supported managers in Lean Six Sigma tools: DMAIC, 6S, SW, Fishbone, FMEA, Kanban and more.

Improved manufacturing and work processes in the company. Led continues improvement and efficiency

projects in different departments, including measurements, analysis, implementation and control.

Created Business Process Models (BPM) and workflows of manufacturing and quality control procedures to

use in problems root-cause analysis or/and to ensure duties are performed correctly and efficiently.

BUSINESS ANALYST

2009-2010

McCowan Ltd. (Canadian store fixtures design, engineering and manufacturing company). mccowan.ca

Responsibilities:

Collected and analyzed operational and experimental data of different business departments for ERP

system implementation.

Designed the database and reports, and customized the ERP system to fit the business requirements.

Interacted productively with Subject Matter Experts (SME) and strategic leaders.

Estimated material, products and process costs of the company.

Analyzed and created a new Excel work platform for sales representatives.

Developed strategies for process improvement and cost reduction within the company.

NATALI HETZRONI +1-647-***-****

PRODUCTION & INVENTORY PLANNER

20072009

LOreal Ltd.

loreal.com

Responsibilities:

Developed and implemented production plans for bulk and filling-in lines of cosmetic products.

Measured production capacity and evaluated production efficiency.

Prepared planning and performance reports; analyzed outcomes and made recommendations for process

improvement, logistics and production processes, and production trends.

Performed technical and statistical analysis; implemented process efficiency improvements through

maximizing machine use, saving time and cost.

Placed urgent customer orders based on analyzing and coordinating of production schedules, production

capacity and raw materials inventory levels.

Coordinated with production, supply, procurement, customer service, quality control and warehouse

departments in order to meet deadlines for customer satisfaction.

Resolved inventory and production issues on a daily basis.

2

PRODUCT COST SPECIALIST

2005-2007

Flextronics Ltd. flextronics.com

(Global electronics design, engineering and manufacturing company).

Responsibilities:

Prepared products price lists and estimated labor costs for products.

Manipulated inventory levels, and product prices according to the Engineering Change Orders (ECO).

Maintained and developed BOM files, and built inventory forecasts for products.

Prepared reports of sales, price policy, debits/credits data and inventory estimations for customers.

Performed purchase efficiency analysis.

Liaised with procurement, production and engineering departments.

ANALYST

20022005

Atsmon Group Ltd. (Salary benchmarks company).

Responsibilities:

Collected and compiled different employee levels salary data for projects.

Analyzed job descriptions, along with the organization structures, business processes and objectives.

Prepared salary benchmarks with integrated statistical analysis based on customers requests, using

SPSS software and Excel.

Recommended bonus plans and salary increase/decrease policies for customers.

EDUCATION

Master's Degree in Industrial Engineering

2003

NATALI HETZRONI +1-647-***-****

Technion - Institute of Technology, Israel

Bachelor's Degree in Economics and Management

1999

Yizrael Valley College, Israel

REFERENCES AVAILABLE UPON REQUEST

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