Ciera Castro

** ******** ******, *********, **, United States

Home: 518-***-**** • Cell: 518-***-****

ac0zjp@r.postjobfree.com

SUMMARY

Currently working for the Visiting Nurse Service of Northeastern New York.Gainedmany skills working for VNS. From Reception desk, Medical Records, Central IntakeReferral Specialist to a Skilled Nursing (CHHA)scheduler. Currently attending MildredElley College to obtain a associates degree for Medical Assisting. Looking for a new positive experience and new opportunities. Dedicated and focused employeewho excels at prioritizing, completing multiple tasks simultaneously and followingthrough to achieve project goals. Seeking a role of increased responsibility andauthority.

SKILLS

Patient Medical administration Ability to sit for long periods of timeAllscripts/Netsmart data base Ability to work in a fast pace environmentMicrosoft Office MultitaskingMicrosoft Word Organization skillsMicrosoft Excel Computer SkillsCustomer Care Slight Management skillsSorian(EH data base) Professional and matureMedical terminology Strong problem solverSchedule management Dedicated team playerPatient charting

EXPERIENCE

Skilled Nursing CHHA Scheduler, 03/2017 to CurrentVisiting Nurse Services of NENY Schenectady, NY

Responsible for Creating daily schedules for NursesAbility to use Net Smart Home Care data baseHandling a daily cense of about 125 visits a dayManaging/Creating about 15-20 Skilled Nurse schedules a dayPhone call to patients/MD offices

Central Intake Referral Specialist, 11/2016 to 03/2017

Visiting Nurse Services Schenectday, NY

Reviewing hospital/rehab referralsImputing referral information into Allscripts data baseCalling Insurance companies for prior AuthorizationReassuring that all insurance requirements/ regulations are metCalling MD offices on Information on or about patient/referralPreparing chart for clinicians

Reseptionist, 04/2016 to 11/2016

Visiting Nurse Services Schenectady, NY

Managed the receptionist area, including greeting visitors and responding to telephone andin-person requests for information.

Medical Records, 12/2015 to 04/2016

Visiting Nurse Service Schenectady, NY

Designed electronic file systems and maintained electronic and paper files. Made copies, sent faxesand handled some Organized files, developed spreadsheets, faxed reports and scanned documents.Managed daily office operations and maintenance of equipment. Incoming and outgoingcorrespondence.

Shift Supervisor, 10/2013 to 06/2015

Kentucky Fried Chicken Johnstown, NY

Responsible for Opening/Closing storesManaging coworkers through out shiftManaging cash out drawersResponsible for problem solvingHelped manage Inventory

EDUCATION AND TRAINING

High School Diploma: Human Body, 2012

Amsterdam High School Amsterdam, NY, US

Regents diploma

Associate of Science: Medical Assistant, 2018

Mildred Elley College Albany, NY, United States

Certification for EKG and Phlebotomy as well