Bar Management, Bartender and Waitress

SUMMARY

SKILLS

EXPERIENCE

KAYLA DADERKO

**************@*****.***

Well-rounded Bartender with a wide-ranging history in the service industry. 8 years employed. Looking for the opportunity to build and strengthen the customer base of a fine establishment. I bring passion for the industry, a fun, positive attitude and an understanding of customer service. Suggestive selling

Basic accounting

Outstanding customer service

Excellent judgment

Anticipating guest needs

Maintaining a clean bar

Ordering wine, beer and liquor

Maintaining glassware stock

Courteous

Courteous

Verbal communication

Problem solving

Strong organizational skills

Extensive spirits knowledge

Extensive beer knowledge

Food preparation

Food service

Able to stand 12+ hours

Balancing cash register

Cash and Credit transactions

12/2008 Bar Manager, Bartender, Waitress

Grizzlys Southside Pub and Grill - Iowa City, IA

Maintained full knowledge of bar and menu items and made recommendations. Delivered quality food and beverage service to guests in a responsible manner. Delivered food and beverage orders within established timeframes Maintained full knowledge of all menu items, contents and preparation methods. Maintained familiarity with the latest in mixology, bar equipment and sanitation standards. Prepared mixed drinks; poured wine, beer and nonalcoholic beverages. Neatly set tables. Broke down bar after events and returned leftover liquor, glassware and banquet carts. Collected money and made change. Opened and closed bar tabs and transferred tabs to dining area. Processed cash, credit card and voucher payments. Verified that guests at the bar were members or accompanied by a member. Stopped service to any adult furnishing alcoholic beverages to a minor. Ensured that alcohol was consumed in designated areas only. Upheld a high standard of cleanliness in all work areas. Maintained bar stocks, replenishing daily as necessary. Stocked beer and wine coolers. Monitored glassware and stemware inventory. Performed closing duties including cleaning, sanitizing and replenishing. Cleaned and filled ice bins. Changed beer kegs. Maintained a neat personal appearance. Served each guest with a sincere, positive, pleasant and enthusiastic attitude. Made engaging connections with guests to create loyalty. 8 years bartending experience. 8 years restaurant experience. Oversaw an increase of positive online reviews for our establishment.

05/2012 to 06/2015 Bartender

Fraternal Order of Eagles - Iowa City, Iowa

Maintained full knowledge of bar and menu items and made recommendations. Delivered quality food and beverage service to guests in a responsible manner. Delivered food and beverage orders within established timeframes Maintained full knowledge of all menu items, contents and preparation methods. Maintained familiarity with the latest in mixology, bar equipment and sanitation standards. Prepared mixed drinks; poured wine, beer and nonalcoholic beverages. Prepared coffee and espresso drinks. Broke down bar after events and returned leftover liquor, glassware and banquet carts. Served as backup for bartenders. Collected money and made change. Opened and closed bar tabs and transferred tabs to dining area. Processed cash, credit card and voucher payments. Stopped service to any adult furnishing alcoholic beverages to a minor. Stopped service to any adult furnishing alcoholic beverages to a minor. Ensured that alcohol was consumed in designated areas only. Upheld a high standard of cleanliness in all work areas. Maintained bar stocks, replenishing daily as necessary. Stocked beer and wine coolers. Performed closing duties including cleaning, sanitizing and replenishing. Cleaned and filled ice bins. Changed beer kegs. Maintained a neat personal appearance. Served each guest with a sincere, positive, pleasant and enthusiastic attitude. Made engaging connections with guests to create loyalty. 8 years restaurant experience. 8 years bartending experience.

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