DAVID R. FREDRICK

Lawrence, KS ac0zga@r.postjobfree.com

785-***-**** linkedin.com/in/davefredrick

INFORMATION TECHNOLOGY LEADER ● CYBER SECURITY

PROJECT MANAGEMENT ● CHANGE MANAGEMENT

INFRASTRUCTURE DESIGN ● PROGRAM MANAGEMENT

SYSTEM OPTIMIZATION ● ITIL

Recognized senior technical leader, able to influence the strategic direction of technology and business processes and initiatives. Broad technical and strategic background, skilled at working with leaders and stakeholders to introduce technology and translate complex business requirements into robust cost-effective technology solutions. Demonstrated expertise in planning, selecting, acquiring, implementing and supporting corporate information systems while optimizing cost/benefit performance.

Communications Program Management Software Management

Project Management Change Management System Integration Process Improvement IT Security Technology Evaluation

Risk Management IT Strategy Staff Management Systems Development Network Design Systems Integration Team Leadership Network Management Strategic Planning

PROFESSIONAL EXPERIENCE

Pediatric Associates of Topeka, Topeka, KS (2015 to Present)

Pediatric healthcare facility. 11 providers.

DIRECTOR, INFORMATION TECHNOLOGY,

Fully responsible for consolidating IT resources ensuring confidentiality, integrity, and availability of patient records. Supports 11 Physicians and 60 staff. Develops policies and procedures in alignment with HIPAA, HITECH, and PCI DSS compliance regulations.

Drives and delivers strategic planning and data integrity initiatives and results including:

Renovated IT infrastructure creating a reliable, secure, and scalable environment.

Integrated SDLC and DBLC methodologies supporting business strategic goals and objectives.

Trained all medical and non-medical staff on new technology applications and hardware.

Transformed technology infrastructure including centralized switches and scalability for expansion.

Used VMWare virtualization to consolidate servers from 5 to 2.

Selected and implemented on-site and cloud hybrid back-up system.

Instituted security procedures and processes. Installed cloud-based firewall replacing legacy system. Avoided ransomware attacks.

Replaced laptops with Chromebooks significantly reducing costs and increase security.

Computerized Assessment & Learning, Lawrence, KS (2014 to 2015)

Creates advanced learning and assessment solutions. Level 12 Enterprise Assessment Platform offers research-based technology into schools, classrooms, and homes throughout the world.

SYSTEM ADMINISTRATOR, CONTRACT.

Brought in to review documentation, research industry best-practices, and create supporting policies and procedures.

Business-critical initiatives included ITIL integration and change management planning.

Integrated ITIL framework into company policies and procedures.

Developed Business Continuity - Disaster Recovery, and incident response policies.

Revived document management system ensuring collaborative documentation.

Overcame reluctance by technology staff to adhere to ITIL documentation best-practices.

Implemented Confluence team collaboration documentation software creating the ability to create and recover critical information.

DAVID R. FREDRICK

State of Kansas, Topeka, KS (2013 to 2014)

State IT office, controlling technology infrastructure in a 24x7 live environment.

DIRECTOR, NETWORK & COMPUTER OPERATIONS, CHANGE MANAGER

Supported critical IT resources and central mainframe server for the Executive Branch. Led a staff of 23 Network Technicians and Computer Operators aligning IT infrastructure with business needs, proactively combated system threats, and improved IT processes. Oversaw Network Operations Center and Data Center.

Drove and delivered technology integration and organizational restructuring and results including:

Collaborated with IT Architects and Senior Leadership team to develop ITIL change management procedures.

Revamped all tier-1 diagnostic and troubleshooting incident management procedures.

Selected to lead training and project management launch for new SaaS-based ticketing system.

Developed a culture of industry best-practice sharing of specification reviews, vendor RFP analyses, new program assessments, parameter establishment, and implementation processes.

Designed and implemented RemedyForce system without additional resources.

Created and led the Peer Communication Group encompassing 14 Agencies. Led “Train-the -Trainer” sessions for selected key technology staff. Increased cross-group collaborations reducing technology silos.

Technology First, LLC, Atkinson, NE (2006 to 2013)

Technology consulting and design firm.

CHIEF TECHNOLOGY CONSULTANT, TRUSTED ADVISOR

Identified opportunity to offer training, and guidance to small and medium-size businesses. Programs included web design, electronic medical records - EMR, and consulting. Expanded business from 1 to 15 employees and 1 to 3 locations. Fully responsible for all operations, finances, consulting, negotiations, marketing, project scope, technology execution and delivery, and customer satisfaction. Hired and trained all employees.

Developed remote monitoring system to support businesses.

Revived server operation for NEDAK Ethanol, LLC by optimizing their network design, identifying unused server space, and installing redundancy and safeguards to prevent future malfunctions.

Create detailed project plans for large-scale installations and integrations.

Researched emerging technologies to anticipate market changes.

Audited clients to ensure regulatory compliance.

Acquired firm to expand business reach. Analyzed ROI and negotiated sale price to maximize return.

Marketing Coordinator, Fredrick Insurance, State Farm Agency, Atkinson, NE (2004 to 2007)

University of Nebraska at Kearney, Kearney, NE (1995 to 2003)

Supported the College of Natural and Social Sciences and the College of Business and Technology.

IT DIRECTOR

Recruited to streamline processes and establish a campus-wide communications network. Managed a fixed budget, developed policies and procedures, directed technical staff, and created LANs and WANs for 900 workstations and servers. Managed tier-2 technical support for all PC and MAC users and cross platform challenges.

EDUCATION

MS, Information Security, Friends University, Wichita, KS

BS, Telecommunications Management, Information Systems, University of Nebraska, Kearney, NE

PROFESSIONAL DEVELOPMENT & CERTIFICATIONS

Cybersecurity Technology, Application and Policy, MIT Professional Education, Cambridge, MA, 2016

Courses: ITIL Foundations, CompTIA A+, CompTIA Security+, Firewall Protection, Attack Procedures, Emsisoft Malware Watch, Hewlett Packard, Ilient Service Desk, 3CX, BMC RemedyForce, Altassian Confluence, SaltStack

PROFESSIONAL AFFILIATIONS

Information Systems Audit and Control Association (ISACA)

Information Systems Security Association (ISSA)

Association for Computing Machinery (ACM)

Institute of Electrical and Electronics Engineers (IEEE)

IT Service Management Forum (itSMF)

Former-President, Kearney Area Society for Computer and Information Professionals

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