STARLERRA TATE

**** **** **** ****, ********, TN 38133

Home: 901-***-**** • Cell: 901-***-****

ac0zfh@r.postjobfree.com

Focused decision maker with demonstrated ability to lead cross-functional teams in the design, development and launch of leading-edge solutions and processes. Resourceful and quick-thinking [Supervisor] with 13 years in warehouse management. Improves shipping and receiving efficiency and accuracy by applying strong leadership skills. Reliable and hardworking warehouse operator committed to getting each job done as quickly, efficiently and safely as possible. Warehouse worker with strong work ethic and 13+ years hands-on experience. Dedicated Operations Manager and effective leader who excels at using proven methods and cutting-edge technology to successfully cut costs, streamline operations and increase productivity.Skilled Operations Manager talented at improving team performance through innovative management techniques. Offers thoughtful, comprehensive and constructive feedback to staff members to promote productivity and company loyalty.

Shipping and receiving

Safety-oriented

Multi-tasker

Customer-service focused

Strong communication skills

Natural leader

Exceptional problem solver

Safety Orientation training

Familiar with RF systems

Basic math skills

Packing and scanning orders

Adaptable

Collaborative

Manufacturing background

Quality control

Troubleshooting

Customer service skills

Vaild TN driver's license

Computer literate

Consistent work history

Procedure development

Team building

Inventory control

Staff retention

Relationship building

Flexible

Dedicated

Client relationships

Cost reduction and containment

Strategic planning

06/2013 to Current

NAPA DC

Memphis, TN

Shipping Supervisor/ Class Lead

Napa DC Memphis, TN fully managed production activities so all orders were shipped on time. Maintained and communicated daily productivity and shipment reports for all departments. Planned, directed, coordinated and assigned manpower to meet aggressive production schedules. Addressed all personnel issues promptly and professionally. Drove daily production activities with effective communication and leadership. Processed [5400] shipments per Day].

Directed 20 warehouse shipping associates Forecasted manpower requirements based on daily workload and company targets.

Cleaned and maintained the warehouse in compliance with OSHA safety standards. Operated PC and RF-based computer systems with a high level of accuracy. Swept floors and stored equipment at the end of each shift. SUMMARY

HIGHLIGHTS

EXPERIENCE

Mentored, coached and trained 18 team members.

11/2009 to 06/2013

NAPA DC

Memphis, TN

CLASS RETURN SUPERVISOR

NAPA DC Memphis TN-MS-AR Planned, directed, coordinated and assigned manpower to meet aggressive production schedules.

Created and updated department work instructions and reports on a regular basis. Addressed all personnel issues promptly and professionally. Drove daily production activities with effective communication Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.

Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.

Supervised and motivated staff and management.

Led warehouse improvement initiatives to advance operational efficiencies. Tracked time spent on assignments each day for productivity reporting Moved freight, stock and other materials to and from storage and production areas and loading docks. Forecasted manpower requirements based on daily workload and company targets. Built a motivated warehouse team of 7 well-trained staff. 02/2003 to Current

NAPA DC

Memphis, TN

Order puller/Packer /Stocker

Loaded and unloaded pieces into boxes for shipment. Maximized sales by shipping on time and accurately. Forecasted manpower requirements based on daily workload and company targets. Stocked, staged and transported goods.

Operated PC and RF-based computer systems with a high level of accuracy. Swept floors and stored equipment at the end of each shift. Used item numbers to properly stock warehouse.

Attached identifying tags to containers.

Tracked time spent on assignments each day for productivity reporting. HIGH SCHOOL DIPLOMA 1995

MUNFORD HIGH SCHOOL, Munford, TN, Tipton

DALE CARNEGIE COURSE COMPLETED AUGUSTA 28,2014 2014 Dale Cargernie, Memphis, TN, Shelby

Attention to detail, Basic, clerical, addressing customer concerns, client relations, Customer service, DC, Detail-oriented, direction, leadership, Team leader, materials, MS Office, Works, Pallet Jack, personnel, Problem solving, Fast learner, receiving, reporting, safety, sales, self-motivated, Shipping, phone, Troubleshooting, well Organized CERTIFICATIONS

SKILLS

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