Customer Service Information Technology

Objective

Information Technology Professional seeking a position to utilize my

Technical skills to provide an excellent customer service experience.

Employment

**-***-**** ***** ** The Dingley Press, Lisbon, Maine. My Workload

Included Installation and Trouble Shooting of 100+ Pc's

11-22-1998 50+ Printers and 11 Network Servers.

Also Became Assistant Network Manager and Took Over

Network Administrative Duties Including Telephone Purchase Maintenance and Repair

11-20-1998 Worked for Capitol Computes, Water St, Augusta, ME

09-14-1999 My Daily Workload Consisted Of: Build New PC’s, Repair Old

PC's. Software Installation and Trouble Shooting, Became

Certified on Canon Printers.

09-10-1999 Worked for Turbo Electronics, in Fairfield ME. My Daily Workload

08-24-1998 Build New PC’s, Repair Old PC’s Software Installation and

Trouble-Shooting, some Printer Repairs.

Industry Certifications

•MS A+ Certification

•Canon Deskjet Printers

Education

6-30-1995 A Plus Certification Program, Westbrook, ME

Related Courses of Study

Basic Programming

Visual Basic Programming

Installing and Configuring Windows XP, Windows 7

Microsoft Office 2010

6-30-1995 Attended a Microsoft A+ Certification Training Program

And Became A+ Certified

.

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