Customer Service Data Entry

Latonia Shuler

Forestville,MD. *****

Email:***-******@*******.***

Phone 240-***-****

Objective: Professional team player, work well with others seeking position to enhance knowledgeable job skills. Will provide quality multitasking and great customer service skills.

Employment: Cook Aide

August 2016 to present. University of Maryland College Park,MD.20742

Assist with preparing and serving food,speciality Vegan.

Maintain clean and safe work environment .

Complete daily food service records

Tax Preparer

February 2016 to present

January 2013 to March 2014 Liberty Tax Services Hyattsville, MD.20781

Open and close office, answer phones, schedule appointments, prepare state and federal income tax returns for refund or payment, check disbursement and maintain daily logs of cash disbursements.

Laborer

September 2015 to Present Crosby Corporation Laurel MD.20707

Outsourced as a temporary employee based on skills and qualifications of contractual needs.

Cashier

October 2015 to February 2016 Price Rite Hyattsville,MD. 20782

Scan items to be purchased, accept payments, restock unwanted items.

Administrative Assistant

August 2014 to March 2015 Gulliver’s Movers Hyattsville, MD. 20783

Open and close office, filing, phone estimates, process paperwork, collect payment for storage accounts, update all storage accounts, process credit card payments, assist in the field when needed, data entry and customer service.

Liaison for co-workers and management, warehouse inventory and manage company credit card account.

Packer/ Driver

June 2011 to August 2014 Gulliver’s Movers Hyattsville, MD. 20783

Deliver packing supplies to private residents within in MD, DC and Va. Pack glass and specialty items when services requested. Scheduling estimates for move dates.

Supervise Crew while in the field, process credit card payments and provide customer service.

Transport furniture, load and unload truck assist with disassembling and reassembling furniture.

Direct Care Professional

July 2009 to June 2011 Gentle Touch Largo, MD. 20774

Assist individuals with meeting daily needs while encouraging them to live comfortable within their community.

Customer Service Representative

June 2007 to Apr 2008 Cross Country Tucson, AZ. 85711

Dispatch roadside assistance, address questions and concerns pertaining to vehicle warranty and insurance policy information.

Phone interviewer

Jan 2007 to Aug 2007 FMR Research Tucson, AZ.85715

Record Information received thru surveys via telephone for research purposes. Appointment settings for seminars and promotions.

Education UMUC

Jan 2009 to May 2010

Adelphi, Md. 20783

Majoring in Humanities and Social Science.

GPA 2.5

Approx.72 credits towards bachelor degree.

Pima County Community College

Aug 2007 to May 2008

Tucson, AZ. 85712

Studied Humanities and Social Science

Transferred credits to University.

Summary of Qualifications: Microsoft Office 2010,2007 & 2003, Power Point, Excel, filing, appointment setting, data entry, customer service, pick and pack, counseling, office management, answering phone, payment processing, inventory, assembly, labeling, cashier, tax preparation, mail processing, spread sheets, problem solving, supervisory, . Great communication skills, quality assurance, multi-tasked, detail oriented, trustworthy, prompt, well-articulated and works well under pressure.

References provided when interviewed.

Contact this candidate