Sales Customer Service

***** *********** **. ******* ******** MI, ***** Cell: 586-***-**** Email: ac0z7t@r.postjobfree.com

MICHAEL SLEEM

PROFESSIONAL SUMMARY

Dynamic and detail-oriented individual with extensive customer service and sales management experience. A versatile employee with high integrity, strong work ethic, and great leadership skills.

SKILLS & ABILITIES

Interpersonal expertise to lead and interact with customers and team members.

Strong presentation skills with the ability to communicate with diverse groups of individuals.

Action oriented and results driven with analytical and problem solving proficiencies.

EXPERIENCE

STANDEX ENGRAVING MOLD-TECH - FRASER, MI

SALES ENGINEER JOEM - August 2015-Present

First year with company assisted in capturing $400,000 in program work for 2017 Honda CRV awarded best small SUV of 2017 by NY Daily News.

Awarded $700,000 in sales for current Honda Accord program model 2018.

Responsible for securing upcoming Acura RDX model 2018 program with approximate global value of $850,000.

Analyze texture maps specific to JOEM, and other documentation to prepare time, cost materials, and marked parts per specification.

Prepare cost and expenditure statements, and other necessary documentation for program management.

Conduct special studies to develop and establish standard hour and related cost data or to effect cost reduction.

Create and deliver technical presentations that explain products or services to customers and prospective customers.

Review operational records and reports to project sales and determine profitability for JOEM business.

CVS HEALTHCARE - CLINTON TOWNSHIP, MI

STORE MANAGER – January 2015 – August 2015

Direct and coordinate activities of business, and coordinated departments with specific production, pricing, sales, and distribution.

Determine staffing requirements, and interview, hire and train new employees. Oversee personnel and development.

Review financial statements, sales activity reports, and other performance data.

TARGET CORPORATION – MADISON HEIGHTS, MI

EXECUTIVE TEAM LEADER LOGISTICS – October 2013-January 2015

Served as a leader by strategically thinking about how to develop and accomplish goals, and properly delegate team members.

Negotiating and assessing top talent by interviewing new candidates for hire, and promoting existing team members.

Evaluate performance results, and continuing to develop and implement action plans to achieve goals.

SOMERSET LENDING CORP – ROCHESTER, MI

LOAN ORIGINATOR – February 2013- September 2013

Maintain current and thorough knowledge of all lending programs, policies, procedures, and regulatory requirements.

Ensure exceptional customer experience by overseeing loan process from origination to close, and providing on going communication to customers and business partners.

ENTERPRISE RENT-A-CAR – MACOMB, MI

MANAGEMENT TRAINEE – January 2012 – February 2013

Gained professional training in inside/outside sales during company workshops. Learning the values of providing exceptional customer service.

Developed planned and actively participated in creating a sales environment to increase and improve business while managing branch rental fleet.

EDUCATION

OAKLAND UNIVERSITY, ROCHESTER, MI B.A. COMMUNICATION MANAGEMENT, DECEMBER 2011

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