During my ** years work history, I have been able to develop strong and effective administrative, customer service, product management and procurement abilities. I have utilized my typing, communication and shorthand skills in each of the positions I have held and take pride in the work that I produce.
EXPERIENCE
NVE Pharmaceuticals
Andover NJ
2002 through 2010
Throughout my years at NVE Pharmaceuticals, I was able to advance from Customer Service Representative to positions such as Product Management Coordinator, Administrative Assistant to the Purchasing Director, and Buyer.
Provided administrative support to Sales and Purchasing Director
Prepared and processed orders for all purchases within company
Provided research support to Engineering and Facilities Management
Extensive research on raw materials, chemicals and ingredients to ensure cost savings
Responsible for inventory management which included global bar coding, pricing and stock levels
Provided administrative support to all divisions in relation to purchasing; ie, document management such as certifications, specification sheets and project paperwork
Composed and revised correspondence
Liaison between purchasing and logistics department
Conducted research on competitive products
Established solid vendor relations to ensure continuous supply and savings
Assisted R&D personnel with in process items
Assisted marketing department with legal requirements for product labeling
Provided support to retail department for customer-based concerns on products
Back up for front desk responsibilities and sales orders department, including E Commerce
PlastxWorld, Inc.
Wharton NJ
2000 through 2002
As Sales Coordinator I was the point of contact for the US location, keeping the day-to-day customer service operations running smoothly.
Responsible for entire customer ordering process; from receipt of order to invoicing of product
Handled all documentation, such as customs invoices and freight forwarding
Liaison between sales field representatives and customers
Back up for front desk responsibilities
Moore Document Solutions
Parsippanny NJ
1998 through 2000
Provided customer service and sales support to meet customer requirements
Corresponded daily with other Moore locations to provide clients with the most cost efficient solution
Set up customer meetings for sales reps
Back up for front desk responsibilities
Ames Rubber Corporation
Hamburg NJ
1987 through 1998
After several years as a QA Department Secretary, I was able to advance to Administrative Coordinator within one of our divisions
Provided administrative support to the Director of QA and members of the department
Collected interdepartmental quality data and issued related reports and findings to the Finance and Sales Departments
Assisted in mailroom distribution and maintenance
Provided administrative support to the Manager of the Precision Coatings Division
Provided administrative support to Site Management and QA Department
Handled all switchboard and front desk reception duties for the plant
Provided administrative support, including extensive document control, for company-wide ISO training and certification
EDUCATION
High Point Regional 1981 through 1985 – received diploma
Attended The Berkeley School of Secretarial Studies -1985 through 1986
Northampton Community College – MS Office 2010 Certificate of Completion
SKILLS
Typing, Shorthand, MS Office, Ability to Establish Strong Customer Relationships, Effective Communicator, Fast Learner of Custom Programs and Procedures, MAS 200 (purchasing, invoicing, item management and EDI orders)