Morie` Moria M. Buford

P.O Box ***

Coffeyville, KS 67337

918-***-****

ac0z45@r.postjobfree.com

CAREER OBJECTIVE

Trainer with four years of experience, levels from Customer Service to Project Managers, Site Managers and Assistant Site Managers; In classroom(s) presentation and distant learning courses, with well-known innovative telecommunication companies and a higher learning institution; Technical Trainer, Developer of technical training material, Consultant, Network Maintenance Technician and Diagnostic Systems Engineer with 8 years of experience, Excellent presentation, written and verbal communication, interpersonal, analytical and research skills.

SUMMARY OF QUALIFICATIONS

Adult Learning, schema building to maximize results during training

Developed Competency Skills Exams

Managed 5-10 employees

Trained Junior Trainers, Sales, Maintenance Teams

Cost Efficiency and Effectiveness

Developed Technical Manuals

Performed other duties as required by Management

PROFESSIONAL EXPERIENCE

Sista Soldier’s Wigs, Bartlesville, OK

Sales Associate, August 2015 – January 2016

Assist customers with their wig selection

Cashier

Display, Stock and Price All merchandise

Maintenance of store, completely

Sequoyah Enterprises Inc., Company, Bartlesville, OK

Habilitative Training Specialist, April 2015 – September 2016

Direct care for Young Ladies that are ward of the State of Oklahoma

Assist with their Independent Daily Living Skills

Assist with Education as needed

SITEL, Bartlesville, OK

Agent, May 2014 – December 2014

Answer Customer Service Inbound Calls-Third Party for Cable Company

Assist Customer with service adjustments-upgrade/downgrade

Process payment

Persuade customer to purchase additional services

Troubleshooting

Relocate, Disconnect, Reconnect Services

SELF-EMPLOYED, Guthrie, OK

Freelance Project Manager/Consultant, January 2011 – January 2014

Managed Funds

Researched Documents

Project Presentations

Investor Correspondences

Project Development

INDEPENDENCE COMMUNITY COLLEGE, Independence, KS

Roving Administrative Assistance, September 2006 – June 2008

Administrative Responsibilities for all Campus departments as requested

Day-to-day operations with the Director of Human Resources / Public Relations Office

Communicate with all campus departments and offices for the overall success of the college processes

An Ambassador for the College and the Community

Complete clerical and administrative support as assigned

Served as a back-up support to operate campus switchboard and managed campus mailroom services

Assist in preparing correspondences, reports and receipts as needed using AS400(voucher payment)

Write and edit news releases College/Community Newspaper assists with advertising layouts and media projects

Utilized SOP’s and POS’s in all departments

Maintained and created all Campus employment records-Faculty, Staff and Student

Facilitate communication between all college office and departments

EDUCATION

Independence Community College, Independence, KS

Successful Entrepreneurship Program “ICE HOUSE”

Certificate April 2014

DeVry University, Chicago, IL

Electronics Engineering Technology

7/1991 – 10/1992, 4/1990 – 10/1990

GPA 3.6/4.0

To Complete July 2017

COLO.COM, San Francisco, CA

Certificate Train-the-Trainer 10-2000

ADDITIONAL SKILLS

Proficient Microsoft Office Suite

Intellectually engaging

Highly Persuasive

Acclimate and Adaptability above average

Volunteered and Assisted Community, Friends, Family with clarification of Insurance(s), Taxes and Personal Financial Concerns

ORGANIZATIONS

Corporate Junior Achievement Volunteer 1996-1998

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