KAUSHIK KODURI

A Senior Corporate Management Executive and a passionate leader who is a multi-skilled/qualified professional with 15+ years

of International experience with a Global Organisation, possessing extensive working knowledge within the Facilities

Management Industry, Construction and associated business sectors, with specialist knowledge in Operations, Transition

Management, Project Management, Commercial, Procurement, Finance and Business Systems, coupled with a Diploma in

Building & Facilities Management, Distinction Average in Masters in Information Systems, and a Bachelors degree in

Commerce

WORK EXPERIENCE

Position Company From To Location #Years

Operations Manager Multiplex Feb-09 May-17 U.A.E 8.3

Transition Manager/Operations Manager Multiplex Sep-05 Jan-09 AUS/NZ, UK 3.4

Facilities Manager Multiplex Jul-04 Sep-05 Sydney 1.2

Tenant Services Manager Multiplex Jul-03 Jul-04 Sydney 1

Facilities Supervisor MID Feb-02 Jul-03 Sydney 1.5

Asset Services Supervisor- Operations & Finance Woolworths Oct-01 Feb-02 Sydney 0.5

Key Responsibilities Operations Manager- UAE

Head of Operations for all operating contracts in the UAE and 2IC for the UAE Business

Board Member of the FM division involved in developing strategic roadmap, set targets & focus market sectors/clients

Authorised Signatory for the FM division, pertaining to ALL Government Entities for the AUH division, including being the

authorised MOL Representative for the Construction division

Senior Corporate Management Representative managing ALL internal and external stakeholders for the operating FM

business and managing ALL aspects such as Finance & Budgeting, HR, Recruitment (Senior Management & Service

Delivery), FM Helpdesk, IT&T, Staff Welfare, Payroll, Commercial & Procurement, Financial/Commercial Reporting, Fleet

Management as per specified/required frequencies.

Represent the FM division in Credit Committee Charter and present CRC Papers to the MEA/Global Board as required

Senior Corporate Management Representative for Client Representatives, Subcontractors & Suppliers on operational,

contractual and commercial matters

Senior Corporate Management Representative involved in Bid GO/NO GO decisions, providing RFP commercial &

operational input to the Bid Team and a key part of the Final Review Committee to give final approval to submit bids based

on content and commercials, assumptions & qualifications, participate in RFP presentations to the client & lead the

operational capability content and assist/support in other content as required

Negotiate Head Contract Ts & Cs with Client Legal Team and then present final agreed version to the internal Corporate

Legal Team for a final check to ensure compliance with the latest Legislation/Law and Corporate Governance

Provide interface and assistance from the FM division to the Construction division as required.

Key Achievements Operations Manager- UAE

Set-up a robust FM Helpdesk capability with N+3 redundancy, alongwith negotiating a commercially viable solution with

the software vendor which includes financial and operational benefits to the business

Introduced ISO accredited systems from the AUS division to the GCC division and amended to suit the operating business

in this region, including recently introducing SFG20 Standards for Technical Services and BISCs for Soft Services

Recruited, Trained, Developed, Coached & Mentored a robust FM Operational team across ALL levels who can deliver

contractual services of any size & complexity with confidence and deliver the desired results

Ensure the Operations Team are well supported in delivering the required contractual services average KPI score across

ALL operating contracts in the UAE is +98.9% over the past 6.5 years

Successfully transitioned many large scale contracts in unrealistic timeframes some less than 1 week to deliver ALL

contracted services from Day-1 of operations

Spearheaded the organisational change from a Managing Contractor to a Managing Contractor with Self-Delivery capability

in less than 3 months

Successfully negotiated a 150%/Annum contract variation with a high-end AUH Government entity for the benefit of the

business. This variation was negotiated to be applied retrospectively after 1.5 years into operations

Successfully negotiated extended terms/contract extensions with various clients for the benefit of the business.

KEY SKILLS, EXPOSURE & EXPERIENCE:

Operations Management: Responsible for managing operations in the U.A.E region. Assist in ongoing operations,

internationally (AUS,NZ,UK) -with a strategic focus on financial performance, operational strategies, process

improvements, targeting all major business operating areas. Managed several large scale contracts (+AED 330M/A)

Project/Transition Management: Lead the development and implementation of a mature contract transition and

operations capability that ensures the effective transfer of service responsibilities from the constructor (new build) or

existing service provider. Design operating frameworks in areas of operations, finance, IT, HR & procurement for

successful ongoing service delivery based on contractual requirements. Manage audit and compliance.

Audit & Compliance: Conduct internal operational/commercial/financial audits to ensure compliance with contractual

deliverables and associated KPIS

Transition Projects & Operational Business Exposure: PPPs/PFIs, DCMs, Joint-Ventures, Commercial, Retail, Mixed-

Use, Social Infrastructure, Health, Industrial, Defence, Property Management, Residential (Strata), Distributed Portfolios,

Government agencies/bodies (Federal, State & Local) Contracts (+A$ 1B/A)

Project Management: CAPEX Programs, Future works programs, projects scheduling, sustainability initiatives, Design

Input- Constructions-FM Interface, Develop & Implement project strategies, Administer & Control PCGs, Churn

Management, and Change Management (Business Operations).

Quality Assured Systems: Quality Management Systems (ISO9001)- OH&S Systems: Occupational Health & Safety

Systems (ISO 18000)- EM Systems: Environmental Management Systems (ISO 14001), Integrated Management

Systems (AS/NZS 4581:1999)

Commercial Management: Insurance Requirements, KPI Analysis, Risk Analysis, Abatement Calculators, Head

Contracts-(Facilities/Property Management), Scope Management, Dispute resolution, Residential Services

Procurement: Tender Analysis, Sub-Contractor Procurement, Supplier Procurement, Performance Management

Financial Management: Transition Budgets, Operational Budgets, Project Budgets, Contract Financial Performance

monitoring, Accruals, Variations Processes, Extended Works Processes, Trust Accounts

CMMS/CAFM [Asset Management] Tools:: Pinnacle, Archibus, BEIMS, Maximo, QFM, Concept FSI, Web FM

Financial Management Tools: MRI, Cougar, Vision CRE, CHEOPS

Project Management Tools: MS Project, Taskey, MS VISIO

Web Technologies & Applications: CITRIX, MS Office Suite, ACONEX, Web Clients

Building Management Control Systems (BMCS): Honeywell, TAC, Citect, Advanced Logic, Siemens

Security Control Systems: Honeywell, PACOM, Casi-Rusco, Siemens, TAC, DKS

Vertical Transport Systems: OTIS EMS, KONE E-Link

Project Life Cycle Experience: Requirement Gathering, Analysis, Design, Asset Life Cycle Methodologies, Asset Life

Cycle Plans

Data Modelling [CMMS/CAFM]: Logical Data modelling with a specific focus on formulating & establishing data

standards with a specific focus on Service disciplines, Asset Elements/Types, User profiles/roles, Sub-Contractor

/Supplier set-ups, Contract Set-ups, PPMs, Insurances, SWMS, JSAs, Maintenance Procedure Sheets in CMMS/CAFM,

Abatement Calculators, Helpdesk process flows, Job Request Management, End-to-End solutions

Roles Played: Operations Manager, Transition Manager, Facilities Manager/Supervisor, Tenant Services Manager.

Business Processes: Facilities Management, Property Management, Project Management, Financial Management,

Marketing process, Promotions and Advertising, QMS, EMS, OH&S, CMMS, CRE, Commercial Management, Procurement

Management, IT, other generic & specific business processes & workflows

Business Communities Exposure: Client Representatives (Both High End Govt & Premier Private Organisations), Tenant

Representatives, Directors, Management Executives, Asset Managers, Finance/Accountants, Operations Managers,

Contract Managers & Site Staff, Call Centre Staff, Trades Staff, Specialist Sub-Contractors and Suppliers,

Functional/Specialist Consultants, 3rd party Vendors and Service Providers.

ACADEMIC QUALIFICATIONS

Masters In Information Systems (Process Engineering) Distinction Average Australian Catholic University

Bachelor's In Commerce (Accounting)- Cost Accounting, Management Accounting Osmania University

Post Graduate: Diploma Building & Facilities Management - TAFE NSW, Computer Applications [PGDCA] CAT Academy

Professional Certifications/Memberships

Senior First-Aid Certificate

Green Card : NSW Work Cover

Member: FMA (AUS), MEFMA

Confined Space Awareness for Operations Managers: NSCA

Certificate III in Security Management: SECTA/ASIAL

Core Attributes

A problem solving ability - to think on the run and an effective leader

Committed to Quality, Flexible and Receptive to new situations.

Honest, Ethical and Transparent

Proven Management skills self starter with determination and commitment to get the job done. Confidence to

take independent decisions and judgement to ask for support when required.

Strong People and Relationship skills - ability to work with and positively influence diverse range of stakeholders

(internal & external) of variable backgrounds, experience and ability.

Demonstrated Operational & Project Management skills ability to plan, coordinate, monitor, control and report

on operational & project performance. Ability to capably represent, influence and negotiate at all levels

Good Appreciation of Risk and Opportunity Management ability to plan and execute audits of new & existing

contract facilities to identify, assess and treat/manage key risks and realise potential opportunities presented.

Effective Communication skills strong verbal, written and presentational skills.

Training and Motivation skills Ability to exchange and explain information, explain situations, advise, recommend

or counsel, train one to one, sell, persuade and influence, counsel on problems, resolve conflict and a passionate

leader who believes in developing a team

Operational Management & Service Delivery - ability to induct and motivate corporate, transition and operations

team members and contributors and to develop, coordinate and deliver handover training to operations teams.

Commitment to undertake the more mundane tasks (including writing project processes and procedures) with the

same enthusiasm as the higher level tasks.

Ability to effectively manage and deploy staff and contractors in the operation of their duties

Ability to multi-task, coupled with Strong organisational skills.

Strong customer service delivery skills, understanding client needs and align service delivery accordingly

Result Oriented - Passionate about the business. Hard Task Manager

Ability to manage any team size of direct and indirect employees.

Sound ability in financial, budgeting, forecasting and monitoring.

Well-organised and methodical manner. Manage Audits & Compliance.

Understanding of current technical legislation in relation to the delivery of Facilities Maintenance and

Management.

Key Projects GCC

UAE

Commercial/Mixed Use - Emaar Square, HSBC Bank, Standard Chartered Bank, Maze Tower, Sheikh Zayed

Desert Learning Centre & UAE World Desert, Al Bahr Towers, Addax Tower

Residential Motor City, Tiara Residences, Saadiyat Beach Residences & Villas, Hydra Towers

Engineering & Infrastructure - Etihad Airways Engineering, Saadiyat Accommodation Village, Al Barakah

Nuclear Power Plant, Sir Baniyas Island

Education - Musanada Schools AUH & AAN - (129)

KSA PNU (Princess Noura University - Riyadh)

QTR Jaidah Square, Legtaifiah Lagoons

Key Projects AUS/UK

AUS:

PPPs- Casey Hospital, Melbourne Convention Centre, Melbourne Showgrounds, Perth Courts,

Commercial/Mixed Use Parramatta Police HQ, Parramatta Justice Precinct, E&Y, World Square, Southern

Cross (East & West), Uniting Churches Homes, Anglican Homes, Attorney Generals Department, Department

of Treasury & Finance, King Street Wharf, KPMG, Macquarie Bank, AMEX, City of Sydney portfolio (FM & PM),

MPX Owned portfolio (>A$ 7B FM & PM)

Department of Defence- Sydney Central, Sydney South West, Southern Victoria

Infrastructure Portside Wharf Cruise Port Terminal, SA Water, Sydney Water, SACL, Qantas HM Hangar

Education Murdoch University

Mission Critical Facilities Global Switch Date Centre, Sydney (Southern Hemispheres largest data centre)

Retail/Leisure/Sports - QVB, Towoomba Centre, World Square, Wilsonton Shopping Centre, Ettalong Beach

Club & Resort, Telstra Stadium

UK:

PFIs/Health - Peterborough Hospital

Commercial/Retail/Mixed Used - Brookfield Multiplex Portfolio

PERSONAL INFORMATION

Name: Kaushik Koduri

Age: 39

Marital Status: Single

Country of Residence: United Arab Emirates

City: Dubai

Visa Type: Residence Visa (Abu Dhabi)

Citizenship: Australian

CONTACT INFORMATION

Mobile-1: +971-***-***-***

Mobile-2: +971-***-***-***

Email: ac0z3k@r.postjobfree.com

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