Human Resource Manager
Resume:
Jim M. Wilde
PO BOX *** Snohomish, WA 425-***-**** ********-**@*******.***
Qualifications
Organizational Leadership Employee Relations Mediation & Advocacy Performance Management
Strategic Management EEOC Compliance Recruitment & Retention Training & Development
Employment Law Team Building Alternative Dispute Resolution Project Management
FMLA/ADA/EEO/WC OFCCP Compliance Benefits Administration Orientation & On-Boarding
Situational Leadership II Talent Management HR Policies & Procedures HR Department Startup
Professional Experience
Lowe’s- Human Resource Manager, Northern Washington (02/2008 – 04/2017)
Supported 2000+ employees on average, and 13 locations.
Instrumental in the success and sustainability of the Lowe’s HR department in the Pacific Northwest in times of transition.
By taking on dual roles in the stores/market as well as onboarding new Human Resource Managers.
Developed HRM on boarding program for new Human Resource Managers, which increased effectiveness during
Onboarding phase.
Communicated HR process information and initiatives in formal and informal settings.
Facilitator for Manager Training Program, Store Manager Training Program.
Drives performance management system and implements progressive discipline policies.
Effectively investigated employee issues and make recommendations to senior / Market management. .
Provided excellent employee and customer service, several store Customer Focus Awards (quarterly).
Effective recruiting, interviewing, assessment and training of essential personnel.
Assessed, identified and implemented appropriate training opportunities.
Training of performance reviews to new and tenured leadership for annual and STAR (Bi-weekly) review program.
Interact closely with logistics, marketing and sales to drive efficiency and community branding.
Reduce grievances through effective communication (Promote Open Door).
Maximized revenues through efficient staffing and labor cost controls.
Maintained safeguards of confidential company information.
In 10 straight years had the highest employee engagement in the market.
PO BOX 670 Snohomish, WA 425-***-**** ********-**@*******.***
Adaptability
Generally understands changes in own and others’ work-group tasks and situations as well as the logic or basis for change; generally seeks information about changes affecting own and fellow employees’ jobs. Treats changes and new situations as opportunities for learning or growth; focuses on the beneficial aspects of change; speaks positively about the change to work group members, direct supervisor, and occasionally members of others work groups. Quickly modifies behavior to deal effectively with changes in the work environment; readily tries new approaches appropriate for new or changed situations; does not persist with ineffective behaviors. Fully understands changes in own and fellow senior employees' work and situations; is frequently called upon to explain the logic or basis for change to other employees; is generally seen as an expert on information about changes affecting own and fellow senior employees' jobs; occasionally mentors fellow employees around the change.
Employee Focus
Considers employees and their needs when performing and/or working with others on routine tasks; supports others and occasionally becomes directly involved in developing and sustaining employee relationships; assists more experienced employees in seeking information to understand circumstances, problems, expectations, and needs; prepares information which more experienced employees will share to build their understanding of issues and capabilities; considers how day-to-day actions or plans affect others; responds quickly to help others address employees needs and resolve problems.
Building Trust
Consistently demonstrates honesty; keeps commitments; behaves in a consistent manner. Proficient in guiding others in sharing thoughts, feelings, and rationale so that other project leads, managers, inter-organizational employees and external customers understand personal positions. Consistently listens to others and objectively considers others' ideas and opinions, even when they conflict with one's own. Consistently treats people with dignity, respect, and fairness; gives proper credit to others; stands up for deserving others and their ideas even in the face of resistance or challenge.
Operational
Extensive and specialized understanding of how the business and organization works and why; knowledgeable in current and helps develop future policies, practices, trends, and information affecting the business and organization; understands the competition; understands how tactics work in the marketplace. Understands how to accomplish tasks and influences through formal channels and the informal network; understands the origin and reasoning behind key policies, practices and procedures; understand and works effectively within the cultures of the organization.
Planning and Organizing
Identifies more critical and less critical activities and assignments; adjusts priorities when appropriate. Proficient in determining project or assignment requirements by breaking them down into tasks and identifying types of equipment, materials, and people needed. Allocates appropriate amounts of time for completing own work; avoids scheduling conflicts. Takes advantage of available resources (individuals, processes, departments, and tools) to complete work efficiently; coordinates with internal and external partners. Proficient in using time effectively and prevents irrelevant issues or distractions from interfering with work completion.
Influencing Others
Demonstrates proven ability to state what is needed to persuade and convince others without causing defensiveness and to inspire others to take action. Builds relationships to gain support and commitment from others, promotes ideas with enthusiasm, conviction and assertiveness. Provides compelling rationale for arguments and uses appropriate level of persistence on activities requiring ingenuity and innovative solutions. Regularly serves as a mentor to others both inside and outside of the department.
References
Chris Whiting-Area Human Resource Manager
Republic Waste Management
Eric Potter-Unit Supervisor
Washington State Dept. of Vocational Rehabilitation
Constance Stevenson-Director
Christian House Ministries
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