Carmen Laufer
**** ********** *****, ***. *** Erie PA 16509
814-***-**** ac0yxx@r.postjobfree.com
LOOKING FOR ADMINISTRATIVE OR ACCOUNTING WORK
Accomplished and achievement-driven. Experienced in both the public and private sectors, as well as being a former business owner. Possessing superior customer service skills, I am ready to use my versatile and varied business and/or legal knowledge to support your needs.
SKILLS
- Office management - General computer skills
- Responsible for handling large - Ability to learn and use complex
sums of money/making deposits proprietary computer systems
- Strict adherence to laws and regulations - Superior customer service skills
for various businesses - High awareness of security issues
- Inventory and quality control - Excellent problem solving ability
- Supervisory and training skills - Good communication skills
PROFESSIONAL EXPERIENCE
Superior Toyota, Accounting Clerk/Purchasing Manager Feb. 2013 – Dec. 1016
5615 Peach St
Erie, PA 16509
Contact: Jen Myers, Karen LeClair orKathy McCray
I was responsible for many accounting and daily office functions, such as preparing and distributing daily reports; taking in the previous days deposit and daily bank runs as well as handling and accounting for large sums of cash and checks; handling every aspect of payroll on a weekly basis; entering new vehicles into the computer system; handling all aspects of the dealer trading of vehicles; helping with charity events; filing; auditing of files for state law compliance; entering invoices into the computer; responsible for the purchasing of all office supplies, unique dealership forms and toner/ink supplies while comparing for best prices, and filling in for the receptionist and cashier's office with constant customer contact as the unexpected need arose.
I worked with the Reynolds and Reynolds system as well as acquainted with Dealertrack.
Carmen's Cookie Jar, Owner July 2007 – Feb. 2013
Working out of:
St. Martin Center
1701 Parade Street
Erie, PA 16503
Contact - Teresa Chapman
Started and operated my own business, working out of the Erie City Mission and later the St. Martin Center. I was responsible for all aspects of the business, including investigating and government compliance with a food related business; initiating contacts and booking events; product and development; product preparation; maintaining and inventory control; and back end activities, such as accounting. While working out the St. Martin kitchen I would volunteer to work, train and supervise their employees under the direction of a professional chef.
Bed, Bath and Beyond Nov 2003 – June 2008
6720 Peach Street
Erie, PA 16509
Contact Supervisor: Mary Locke
My primary responsibility was running the customer service desk, with a very heavy emphasis on working with customers and customer satisfaction. Secondary responsibilities included damaging out merchandise; having a working knowledge of all aspects of the computer system; cashing out and balancing the registers at the end of the day; maintaining inventory and having an in-depth understanding of all store departments and merchandise.
Office of the Indiana Attorney General, Paralegal March 1993 – Sep 1995
Indiana Government Center South
5th floor
402 West Washington Street
Indianapolis, IN 46204
Full Time Paralegal
Duties included legal research; daily contact with local, state, appellate and U.S. federal courts; computer work; drafting and filing pleadings; typing; filing; mailing correspondence to the public; liaison between departments within the office and other state agencies; compiling appellate records; filing and telephone correspondence. Was a notary in this position.
EDUCATION
Ball State University
B.S. in Legal Administration
Minor in Criminal Justice and Business
May, 1992