SHARNA’ WESSON
ac0yxt@r.postjobfree.com
**** ********** *** **********, ** 23321
OBJECTIVES
To obtain employment with this reputable company with the hope of advancement. I will use my work experience to offer the best customer service I am capable of to the clients. In addition to offering my experience, I am teachable and eager to learn.
SUMMARY
I have over 10 years of customer service and retail experience with recognized strengths in problem-solving and trouble-shooting.
I have perfect attendance with previous companies I have worked for; so I will have no problem adhering to my schedule.
I will complete my job tasks efficiently and correctly and assist my co-workers where needed.
I work well in a corporate setting and individually.
I am searching for full time employment with a stable company.
Choose me if this description is what you require.
EDUCATION
Corinthian Colleges Inc.
May 2010 Medical Assistant Diploma
Honor Graduate
Churchland High School
June 2005 High School Diploma
WORK HISTORY
Save-A-Lot Elizabeth City, NC
Customer Service/Cashier July 2015- Present
I provide appreciable customer service to customers as they approach my line.
I answer calls and transfer customers to the correct department.
As a cashier, I am responsible for keeping an accurate till and I have to balance all transactions at the end of each shift.
I stock merchandise, check the dates on the items, and rotate them.
I refill the bakery and check for expiration dates. I’m also responsible for marking down bakery items when necessary.
I display the tags and signs of the price changes for each week.
Sabrina 252-***-****
Coals to Diamonds Chesapeake, VA
Customer Service/Interviewer February 2012 – October 2014
I was responsible for following up with customers that filled out applications, but failed to contact the company.
I would schedule appointments for the customer to be interviewed.
The interview process consisted of an assessment form to be completed of which I would assist with the completion if needed.
Once the assessment form was complete, I was responsible for overviewing the form.
I would then conduct a personal interview resulting in a tailored career path for that particular customer.
Quarterly I would re-interview the customers for progress purposes and to adjust the career path as necessary.
Deshawn Tatem 252-***-****
Roses Department Store Chesapeake, VA
Customer Service/Cashier May 2005 – December 2011
I was a cashier, I had to keep exact cash in my drawer and I had to report it to the manager.
I had to ring customers up and I had to bag their items so their items wouldn’t be damaged.
I was advanced to the customer service department of which I took incoming calls from our customers and resolved their issues as necessary.
I would transfer customers to the appropriate department based upon their need.
Dorothy 757-***-****
VOLUNTEER EXPERIENCE
Yahshua Ministries Elizabeth City, NC
Tutor 2009 – Present
I volunteer at Yahshua Ministries for children ages 5-16.
Help improve study skills
Help improve thinking and questioning strategies
Medical Assistant
Handle medical emergencies
Take staff and students vital signs
Other duties include:
Feeding the homeless
Provide clothing for those in need
Assist with childcare
Preparing meals for the after school program
Sentara Ambulatory Care Center Norfolk, VA
Medical Assistant (Externship)
Took accessed patient vital signs
Prepare examination rooms for patient visits
Assisted the doctor with pap smears
Completed basic laboratory procedures
Worked as a receptionist
Assisted in handing materials directly to doctor as needed
Assisted in performing EKGs
Performed a glucose test
Scheduled and monitored appointments
Assisted physician with examinations and treatments
Assisted in removing staples
Prepared patients for procedures
Applied computer concepts for office procedures
Performed blood collection procedures
CERTIFICATIONS
HIPAA, OSHA, CPR
Special Qualifications: These positions have afforded me the opportunity to understand the wants and needs of people and how to meet those needs.
SKILLS
I have meticulous organization skills
I am proficient in Microsoft Suite.
I type 40 wpm.
I love to read.
I have excellent people skills.
I work well with children.