Tian Gao
***** *** *** ******* ** ***** 571-***-**** ***.********@*****.***
SUMMARY OF QUALIFICATIONS:
Diligent and dedicated Information System and Operations Management professional, with skills to learn and adapt to new projects, teams, and environments quickly and efficiently.
EDUCATION:
George Mason University, Fairfax, VA May 2017
Bachelor of Business, Information System & Operations Management
GPA: 3.5
Relevant Courses:
Principles of Marketing, Operations Management, Java Programming, Data Warehouse Design and Implementation (SQL)
SKILLS:
Languages: Fluent in Chinese and English
Software: Windows (98-10), Microsoft Excel, Word and PowerPoint, Microsoft Project, Tableau
Programming Languages: HTML and SQL Server Management Studio, SQL Server Data Tool, T-SQL, Java, Microsoft Visio, Visual Studio 2015, MySQL Workbench
EXPERIENCE:
Robert Half Staffing:
Interlocking Concrete Pavement Institute Jan.2018
Compiled, sorted and verified the accuracy of data before it entered.
Researched and recorded student information from the company system.
Recorded and updated clients’ information into the company system.
Organized incoming clients’ documentation.
Robert Half Staffing:
America’s Charities, Chantilly, Virginia Dec.2017 to Jan.2018
Data Entry
Sorted, scanned documents depending on priority before data entered.
Entered data using MS Access software in required format.
Compared/Proof-read data with source documents to detect any errors.
Located and corrected data entry errors, or reported them to supervisors.
Obtained missing information followed by adding it to database, utilizing MS Excel.
Maintained logs of activities of completed and schedules daily.
Kept documents organized, secure and stored.
LikeIt, Shanghai, China Jun. 2015 to Sept. 2015
Quality Assurance (Tester)
Followed testing scripts for newly created applications.
Wrote up reports of defects found through testing.
Had weekly meetings for defect reporting and status checks.
Worked with developers daily to test and help identify any issues that might occur.
Gained valuable testing, time management, technological, team and communication skills.
CGV Movie Theater, Shanghai, China April 2013 to November 2013
Sales Assistant/Customer Service
Greeted customers, took payments, registered memberships, and provide information about movies, products, and services.
Assisted in stocking shelves, rotating merchandise, and marking prices.
Trained other new staff members.
Maintained knowledge of store inventory and sales activities.
Gained valuable sales, time management, financial, and communication skills
Shanghai Chang Zheng Hospital, Shanghai, China Sept. 2011 to Mar. 2013
Medical Assistant
Assisted patients daily, directing them to proper locations, assisting with questions, and scheduling appointments.
Aided doctors in obtaining patient reports, as well as organizing schedules and inventory.
Prepped for the day by organizing hospital rooms for doctors, patient records, and appointments.
Acted as a liaison between doctors and other departments within the hospital for inventory and scheduling.
Gained problem solving experience as well as dealing with many different types of people and defusing any bad situations.
Developed good communication/interpersonal skills working in teams consisting of many coworkers.
Strengthened technology skills from creating reports and appointment scheduling.