Project Manager

A Project/Program Manager with **+ years’ experience in Healthcare/retail domains alongside with Epic. Has functioned in the capacity of an Information Technology Project Manager, Team Lead with in depth experience in product life cycle

Depth knowledge in Epic- Ambulatory, IP, Revenue Cycle modules.

Lead MS Office migration project from Lotus notes.

Strong experience in project infrastructure implementations.

Responsible for translating business plans into action items; setting up goals and objectives to onsite/offshore teams; decision making; assigning work to onshore/offshore teams and monitoring/measuring daily/weekly progress to achieve results and incorporating resources, costs, and forecasts into tangible plans while maintaining the budget.

Worked extensively with Business/IT and PMO for Major projects from inception to implementation.

Established collaborative, cross-functional teams and developed staffs talent for growth opportunities by delegating tasks to staffs and strategically evaluated them for performance improvement and provided guidance to them on performance and productivity issues.

Leveraged Business under different methodologies of Waterfall and Agile to manage the future enhancement phases and replacement of existing functionality

Successful at encouraging self-improvement of team members, cohesive interaction to maximize team efficiency, and management of internal and external client demands.

Proficient in converting best case ideals into clear business requirements and specifications. Adepts at garnering swift and unified organizational consensus for performance and productivity strategies.

Proficient with Microsoft Project, and Microsoft Office Suite Applications.

Managed offshore/onshore and Vendor/Resource Management

Accomplished at developing high-productivity teams to achieve client/project objectives.

Technical Summary

Software: Epic, Clarity, VC++, Java,Project Workbench, MS Office suite/ Project 2016, MQ Series, Soap UI, HP Quality Center, JIRA, SQL Loader, ETL, EDI & Adobe suite

Environments: MS Visual Studio 2008, SharePoint, Net, .Net, Java, XML, Silverlight

Databases: Oracle, SQL Server, Access

Platforms: Microsoft Server, XP, Vista, UNIX, VMware.

AWS, Azure

EDUCATION & TRAINING

Master Of Computer Applications

HL 7 Certified (Health Level 7- Health Care Industry data transmission)

Project Management Professional Certified

Certified Scrum Master

Professional Experience

Kaiser Permanente 1/07 to 3/17

PROJECT MANAGER –KP HEALTH CONNECT/EPIC/ICD-10/KPCC

Actively managed Legacy, Medicare, Medi-Cal, ICD-10 and EPIC – Ambulatory and Revenue Cycle modules, programs/projects with across the Kaiser’s multiple regions.

Effectively led, managed and coordinated project team size of 25+ members in Matrix, Virtual and Global (Onshore/Offshore) type of organizational structures.

Involved in high degree with Business, PMO and Infrastructure teams.

Managed diverse network of multiple external vendors and primarily responsible for all Vendor Management activities.

Overall responsible for the successful initiation, planning, design, execution, monitoring, controlling and closure of project. By following major methodologies like SDLC, Water fall, and Agile

Responsible for translating business plans into action items; setting up goals and objectives to onsite/offshore teams; decision making; assigning work to onshore/offshore teams and monitoring/measuring daily/weekly progress to achieve results and incorporating resources, costs, and forecasts into tangible plans while maintaining the budget.

Established collaborative, cross-functional teams and developed staffs talent for growth opportunities by delegating tasks to staffs and strategically evaluated them for performance improvement and provided guidance to them on performance and productivity issues.

Leveraged Business under different methodologies of Waterfall and Agile to manage the future enhancement phases and replacement of existing functionality.

Coordinated activities of cross-functional teams from project proposal to final implementation.

Spearheaded the creation of operational plans based on translation from client requirements.

Independently developed contracting and funding strategies to mitigate the effective allocation of resources.

Forecasted schedule and cost expenditures to prepare funding and status presentations.

Conducted project tracking and analysis queries, using the results to customize detailed project estimates and schedule resource allocation priorities.

Tracked the progress of deliverables throughout the lifecycle of the project to ensure on-schedule delivery, and identified recommended contingency measures to mitigate possible service failures.

Regularly communicate with team members and clients to ensure project expectations are clearly understood and quality standards maintained.

Provided tools for issue and conflict resolution within the project team-modules.

Assess progress reports against project requirements, and ensure critical project path dates are governed accordingly.

Devised contingency plans for changes in project scope and dependencies.

Provide project and program teams spanning multiple companies, areas, and vendors with client/project based direction and analytic expertise.

Liaised between multiple teams to direct analysis and implementation of problem solutions to achieve on-schedule delivery.

Maintained execution of projects and deployment of programs at quality level exceeding expectation of clients.

Kaiser Permanente 09/03 to 12/06

TEST LEAD- EPIC AMBULATORY, KP.ORG, KP PHARMACY,

Responsible for checking project progress toward meeting its objectives by evaluating and determining the cause of deviations from the plan and taking appropriate corrective actions to address deviations and performing controlling activities by defining project baselines, tracking project progress, project daily/weekly status reporting, determining and taking corrective actions.

Consistently achieved aggressive business and program goals by utilizing tactical, strategic and implementation skills.

Key escalation point of contact for any project issues/production incidents across multiple projects at program level and managed them effectively

Managed the process of planning, directing, and supervising engineers and support teams throughout the CA, Georgia and HI Regions.

Responsible for all aspects of projects data base design, extraction, migration, upgrades. Expertise in large data migration using SQL Loader.

Provided on-site technical demonstrations of Ethernet and wireless network switches for customers and potential clients in various Southwest US geographical locations.

Lead and provide guidance over a broad area of technical architecture design and use.

Planned, directed, and managed designated projects and ensured that objectives were accomplished in accordance with outlined priorities.

Analyzed results of operations to discover more efficient ways to utilize resources and coordinated the successful simultaneous development of multiple projects.

Reviewed project status reports during each operational phase, and prepared weekly project status reports for management.

LUCENT TECHNOLOGIES 02/02 to 07/03

IT ENGINEER

Effectively monitored and guided the technical and administrative aspects of multiple projects.

Modified and updated the technical drawings including both the Main and Independent Distribution Facilities.

Created customized presentations to management, clients, and department heads articulating the modifications to the configuration

Analyzed project goals and objects, dependencies and constraints, and secured agreement for the project's business problems, planning assumptions, and high-level risks.

Developed customized risk management system producing the reports and analyses necessary to mitigate the risk exposures held by Refinery and Chemical operations.

Utilized idealized customer business goals and objectives to develop concrete strategies.

Interacted with the project team to identify deliverables, and sequence both the activities and tasks necessary to complete the deliverable. Monitor the cost of each phasing component, including both the planning, and effort needed to complete tasks.

Co-ordinated task assignment to the appropriate team members to ensure efficient and on-time project completion. Modified task scheduling to meet both budget and quality needs of clients.

Presented both oral and written reports tracking invoices and other operating expenses

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