Customer Service Sales

Christy S. Crites

**** ******** ***., **********, ** 71108 229-***-****, *********@*****.***

Objective

Secure employment within a company that can utilize my experience as a versatile and skilled professional in developing and improving quality services and operations. Assertive manager with outstanding interpersonal, communication, negotiations and people management skills. Committed and loyal team player.

Education

BSB/GENERAL MANAGEMENT/CURRENTLY ATTENDING/UNIVERSITY OF PHOENIX

Major: Business Management

ASSOCIATE OF ARTS 11/28/16 UNIVERSITY OF PHOENIX

Major: Business

Related coursework: Religion, Psychology, Humanities, Sociology

MANAGEMENT

Performed as an assertive manager by leading and participating in the development of a deli as the assistant manager.

Responsible for all marketing & networking with customers & suppliers & distribution companies.

Responsible to hiring & firing, troubleshooting in the efforts of achieving positive outcomes, scheduling

Performed purchasing & ordering merchandise, accounts receivable and payroll.

Performed Catering & Delivery

Responsible for training, crossing training and developing of staff members and establishing routines

Self-motivated, reliable, and dependable

SALES

Strong people skills and interaction

Responsible for meeting customers’ demands. Creating solutions and insure a smooth sales process through marketing and distribution of products. P & L management, purchasing, procurement, retail operations management, Technology (Microsoft word, Excel, PowerPoint, Windows 7 & 10, data management)

Maintaining and updating customer accounts.

COMMUNICATION

Practiced the art of communications by connecting employees with customers in an innovative way to improve responsiveness. Great listener and able to articulate information to guests for the ultimate experience.

LEADERSHIP

Capable of leading with high energy and enthusiasm. Passionate for high level professionalism. Embrace all cultures and people. Strong customer service skills. Capable of handling all aspects of guests facing interactions with a great attitude. Strong communication and interpersonal skills for team building development. Stress manageability. Willingness and the ability to adhere to company rules and regulations.

Experience

SECRETARY KELLOGGS AUTO AIR APRIL 10, 2017 – MAY 11, 2017

Answered phones, greeted customers, placed work orders for vehicles, accounts receivable.

OFFICE/SALES GERLACH MEAT CO. 06/14/13 – 4/7/17

Data entry for schools in seven parishes, customer service, scheduling, recorded all incoming out going trucks, assisted with loading out trucks, verified pallets, worked and assisted in production area and greeted customers, operated all functions of the cash wrap and point of sales as needed.

Outside food sales representative.

Responsible in collecting and retaining food orders from current customers and sought out new customers through networking.

DEPUTY SHERIFF CADDO SHERIFF’S DEPT. 09/24/1997 – 07/30/2007

Worked as a Correction Officer at Caddo Correction Center

Responsible in overseeing both the Male/female dorms. Through supervision of inmates in the dorms.

Responsible care, custody & control of inmates, enforced rules and regulations, certified master control operator, monitored all cameras, ran control panels/emergency panels, transmitted for both the jail/transportation radio, answered phones, communications

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