LaDonna Mosley

Houston, TX

832-***-****

ac0yrr@r.postjobfree.com

EDUCATION:

Houston Community College Pursuing Bachelors of Science in Business

PROFICIENCIES:

•Over 5 years of Managerial and Administrative Experience (Various Industries)

•Full Cycle Accounts Payable

•Full Cycle Accounts Receivable

•Experience with software such as Microsoft Word and Excel, SAP, and QuickBooks

•Website Support

•Pension/Insurance Support

•Project Management

•Analytical Skills

•Detailed and Deadline Oriented

PROFESSIONAL EXPERIENCE:

FAVORITE DISATER RELIEF – FT.BLISS, NEW MEXICO SEPTEMBER 2016 – JANUARY 2017

Unit Manager- (Contract)

Manage between 75 and 125 employees per shift

Lead in direction for all activities and briefing

Took inventory for Unit

Built supply orders for entire unit

Reconciled through all medical, case, clinician request.

Maintained hourly inventory count per 12.5 hour shift

Prepared spread sheet schedule by 7 day week for Unit, with constant openings for change

CHEMSYSTEMS, INC. – HOUSTON, TX JUNE 2013 – SEPTEMBER 2016

Office Manager

•Accounts Receivable / Collection: Responsible for collections and generation of aging reports to ensure timely payments. *Decreased open receivables < 90 days by 60% during two week cleanup project.

•Accounts Payable: Responsible for creating calendar schedules to ensure payables are remitted on time.

•Prepared and input into the general ledger accounting system. Added accrual entries for invoices received after month close.

•Prepare and control records, and reports regarding operations, personnel changes, etc

•Printing checks and mailing them out also ACH/ credit card payments.

•Customer Billing and Cash Application (Payments and credits)

•Intermediate to Advanced QuickBooks and SAP experience: utilized for all aspects of the business (purchasing, accounts payable and accounts receivable)

• Prepares and updates recurring and routine internal reports, collects and verifies data.

•Responsible for researching new products to expand the company’s customer base and provide for up-sale opportunities.

•Human Resource: Responsibility includes, but not limited to providing and enrolling employees in correct benefits package for primary and supplementary insurances, evaluations, Payroll to include data entry, check distribution, child support disbursements (via Expert Pay) and account reconciliation, hiring new staff and maintaining staff records.

•Responsible for general departmental support that requires knowledge of internal departments and processes such as payroll, vendor setup, systems access and HR employee equipment needs. Followed up and communicates company policy related to all requests.

•Bank Account Reconciliation and Management

•Maintains and updates department files, records, and publications; maintains confidential files and materials.

•Sales/ Customer Service: Process customer orders and assess their needs.

•Manage daily customer call volume by solving customer complaints and giving technical help by using product knowledge of over 350 different products to ensure excellence in meeting various deadlines. (50-75 calls per day).

•Inventory Quality Control

•Management of Shipping and Receiving of various levels LTL/FTL, UPS & FedEx Ground.

•Execute new employee training: Responsible for all aspects of turnkey training of new personnel.

•Registered Notary

•HAZMAT Certified

AIG VALIC- HOUSTON, TX JANUARY 2013-MAY 2013

Tech Support/ IT Customer Service Rep. (Contract)

•Provide problem resolution for pension and insurance questions or complaints to include website access troubleshooting.

•Responsible for scanning appropriate retirement, pension and insurance account documentation into central online secure repository

•Encouraging teamwork both within the work environment and when communicating with customers.

•Manage daily customer call volume to ensure excellence in meeting various deadlines. (100-150 calls per day).

•Ensure accounts are completed by established deadlines.

•Daily release and printing of sales orders for production teams.

•Confer with customers and/or sales staff in person or by phone to determine desired insurance or pension plans.

•Dispatch Financial Advisors to clients home/work place for sales or client support.

RESCARE- HOUSTON, TX JUNE 2012-FEBRUARY 2013

Direct Care Staff (Contract)

•Provider of specialty care for the residents of this facility for physically disabled children and the elderly.

•Provide daily medication distribution per Physician orders.

•Work within a team to ensure excellent resident care and family services.

EXXON MOBIL INC - HOUSTON, TX JANUARY 2012- JUNE 2012

Administrative Assistant (Contract)

•Accounts Receivable and Payable to include vendor invoicing.

•Restocking and inventory of various products.

•Provide excellent customer service to store patrons.

•Executing various cash transactions.

SOLOMON GOLD REALTY GROUP APRIL 2009- NOVEMBER 2011

Administrative Assistant

•Successful management of approximately 35 employees to include effective scheduling and team conflict resolution resulting in increased productivity.

•Execute review of subordinate work to ensure settlements are accurate and compliant with company standards.

•Provide guidance on domestic and international customer complaint investigations.

•Completed continuous improvement projects from design to implementation.

•Analyzed report of findings and recommended response to complaint taking into account requirements of governmental utility-regulation agencies and policies of company.

•Trained employees in knowledge of the company, how the company operates, basic knowledge of company software, rules and regulations of the company, techniques used by the company, and customer service.

•Authorized retention of data and the preparation of documents for use during governmental and customer inquiries.

Contact this candidate