Angela M. Walker

**** ******** ***** *******, ** 30032 (404) 284 - 8024 ac0yp9@r.postjobfree.com SUMMARY OF QUALIFICATIONS

● Project Management of the Software Development Life Cycle [SDLC] and change control procedures

● Implement Projects by applying Agile and Waterfall Methodologies

● Expertise in creating business and functional requirements traceability matrix to align with process flow diagrams

● Manage numerous system development and process reengineering efforts within scope, budget and timeline

● Capable of leading others to deliver and monitor continued results and process improvement efforts PROFESSIONAL EXPERIENCE

COALITION FOR THE PEOPLES’ AGENDA, Program Management Office – Atlanta, GA August 2016 – Current Project Manager / Business Analyst Project Management and Business Analyst Experience

● Organize and collaborate on key voting issues of concern throughout the state of Georgia

● Solicit, obtain and input voting registration information and document the necessity and requirements of a Paperless Voter Registration System with vendors and the Office Director

● Coordinate with the President of the Atlanta National Association for the Advancement of Colored People

(NAACP) to update, organize and manage the membership online registration and billing system requirements CITY OF ATLANTA, Program Management Office - Atlanta, GA March 2016 – July 2016 Senior IT Business Analyst

● Specified system interface requirements to be met by participating systems and develop diagrams to depict the concept of operations for the interchange of data, with the communication paths and input and output requirements

● Attended demonstrations from selected vendors that presented an assortment of tools supporting new systems and operational changes and created business cases to present justification and necessity for chosen software

● Functioned in a liaison capacity between departmental end-users and technical analysts, for the testing of case management systems to ensure optimal operational performance INDEPENDENT CONTRACTOR January 2014 – March 2016

● Provided consulting services and business support to various small business entrepreneurs in the development and response of business proposals

● Guided the local Parks and Recreation Junior League Association in registration and support of athletic activities

● Worked with senior management to provide strategic and tactical advice on project planning and execution ATLANTA PUBLIC SCHOOLS, Program Management Office - Atlanta, GA August 2014 – December 2014 Senior IT Project Manager Project Management Experience and Business Analyst Experience

● Managed multiple key electronic web based learning projects and Served as a liaison between the IT and Business units to ensure that the requirements were met and maintained

● Created a communications process to ensure stakeholders and executives are aware of status and risks

● Led the investigation and implementation of technical online tools that automate the secure transfer of student information between authorized parties to replace manual, vendor-specific processes

● Supervised the eCommerce activities to ensure the appropriate schools submitted payments directly to providers CITY OF ATLANTA, Program Management Office - Atlanta, GA December 2010 – December 2013 Senior IT Project Manager Project Management and Business Analyst Experience

● Developed and reviewed detail MS project plans that included milestones, dependencies and percent complete

● Created Use Cases, process flows and functional documents to maximize IT investments that present continuous improvements, increased revenue, cost reductions and meet and maintain organizational goals and objectives

● Implemented the underlying technology infrastructure within the Public Safety, Parks and Recreation and Office of Buildings divisions through gathering and documenting the customer needs to produce and implement processes that enhance efficiency, and improve work products for the enterprise

● Promoted partnering, collaboration, and innovation within a diverse staff of change management, business process management advocates, and technical resources to deliver value realization to the organization, and citizens

● Highlighted the difference between competitive brands and vendors through innovative merchandising campaigns

● Met with telecommunication organizations in review of business proposals for the Atlanta Traffic Police Officers’

$14 million eCitation Project and web-based applications allowing violators to securely submit and pay violations Angela Walker Resume, Page 2 of 2

BOOZ ALLEN HAMILTON - Atlanta, GA; Washington, DC May 2004 - December 2010 Senior Consultant

Information Technology Strategic Planning and Project Management Experience

● Led and participated in the development and implementation of web-based tools allowing organizations to gather, track and submit orders within a centralized distribution system

● Participated in the decision making process to ensure that information technology investments integrate strategic planning, budgeting, and the management of IT in support of the agency’s missions and business needs

● Conducted and coordinated efforts to develop project baselines for major IT initiatives and utilize earned value management to identify cost and schedule variances

● Maintained reputable working relationships with the federal agency Chief Information Officer (OCIO) executives

● Directed the coordination and correspondence with department leads, collecting artifacts for scorecard input, and the design and implementation of a program management tracking tool of Key Performance Indicators (KPI)

● Created and effectively synchronized documentation to explain changes to the baseline, and perform as a change agent to ensure the approved changes are implemented and communicated to end users and customers

● Supported and enhanced the existing enterprise architecture to be compliant with the Federal Enterprise Architecture (FEA), linking information technology to the organization’s strategy, business and operations

● Defined a target architecture, identifying target opportunities as well as the future organizational business functions

● Analyzed and developed the business process flow charts using use cases and database diagrams via MS Visio ACCENTURE - Washington D.C. May 1997 - May 2004

Manager

Business Development Experience

● Participated in new business and multi-million dollar proposal efforts within various Government Market Unit clients

● Managed key client relationships which potentially led to additional work and identified industry best practices

● Co-developed initial business plans for core target clients within various Federal and City Government agencies Project Management and Business Analyst Experience

● Managed application conversion development efforts to successfully extrapolate data from legacy systems to reengineered systems with minimal system downtime within the engagement's budget

● Managed and participated in functional and technical support groups containing up to twenty (20) personnel consisting of clients, subcontractors, system developers and business analysts based on project requirements

● Developed and maintained multiple parallel work plans listing activities, resources and required deliverables

● Defined staffing requirements to support mission-critical initiatives

● Established a comprehensive plan to communicate the nature and extent of the test necessary for a thorough evaluation of the system

● Organized and facilitated Joint Application Development (JAD) sessions and interviews with multiple consulting groups and the client to define and review business and system requirements CITIZENS BANK OF MARYLAND - Laurel, MD September 1994 - March 1997 Retail Staffing and Analysis - Senior Analyst

● Conducted analysis of branch volume in order to properly forecast force utilization requirements

● Supervised the weekly scheduling of seventy (70) employees to ensure customer service standards were met

● Developed and manage database for employee payroll and personnel records EDUCATION

Master of General Administration: Management Information Systems University of Maryland University College - College Park, M D Bachelor of Science: Business Management

Hampton University - Hampton, VA

CERTIFICATIONS / TRAINING:

Participate and attend Project Management Institute forums and continued education discussions TECHNOLOGY SUMMARY

Applications: MS Office, MS Project, MS Access, Visio, Adobe, SharePoint, Oracle SQL & PL/SQL

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