PROFESSIONAL SUMMARY:

I have more than ** years of SAP experience with Technical (ABAP, PI, EP) & Functional knowledge in SAP R/3 SD, MM, PM, FI, HR/HCM and CRM. Highly experienced and good exposure to work closely with users to define the requirements. Assist functional consultants and end users in identifying and resolving problems with experience of planning and executing all phases of software life cycle (SDLC) starting with requirement study, analysis, design, development, testing, implementation and maintenance. Summary of my strengths include the following:

Project Star Award for 2015 and 2016 for “Excellent Contribution” given by IBM client “Royal Bank of Canada”.

Project Star Award for Q2-2010 and Q3-2009 for delivery excellence given by client “Alcatel-Lucent” & during worked with Capgemini consulting India Pvt. Ltd.

'SAP ABAP Excellent Contribution Award’ and 'Best SAP Custom development Award’ in 2007 by Samsung India Electronics Pvt. Ltd.

Assisted in the development and implementation lifecycle of the project plan for a project. This includes drafting the project plan (scope, deliverables, timelines and resources), identifying and recruiting team members, and preparing and assisting in the preparation of individual work plans.

Participate for Blueprinting, requirement analysis, requirement gathering, GAP Analysis, “AS IS” and “TO BE” solution, determination the scope of developments for each object type as Reports, Interfaces, Conversions, Enhancements, workflow, Forms, and Sync / async service interface requirements by end of the requirement analysis phase and solution approach for integration all the components together.

Involved in the end-to-end service delivered to the customer in the scope of his domain. Validates at the workload, cost estimation, due date determination, sign-off. Controls on a regular basis the quality of the service delivered and makes sure that the functional specifications are adapted to a remote / Off-shore relation. Involved with Business to assist in designing to meet customer requirement.

One and half year of extensive experience in project quality stuffs. Independent process implementation reviews & timely escalation of process-gaps. Project metrics analysis using statistical techniques, Defect prevention activities.

Extensive experience on handling full cycle implementation, day to day Integration / production support, writing technical specifications, development, UAT with users / functional owner in Integration / production system.

Extensively working experience into SAP ABAP & WebDynpro, BRF+, CRM, HR, PI and enterprise Portal(EP).

Participate & working experience in ARIBA integration with ECC including interface design strategy, configuration for managing contract, Personal information, performance, supplier catalogue, Routing orders and Source event etc.

Possess excellent interpersonal and communication skills. Strong analytical, good problem solver and posses a knack of getting to the crux of the problem very quickly.

Skill Expertise:

DDIC objects such as Domain, DE, Tables, Table Type, Structures, TMG, Views, Search Help, Lock objects, Index’s.

Reports (Classic, Interactive, ALV Grid/List, Tree report) and Module pool Programming with Modularization techniques & reusability of objects, Subroutine programs, Include, Function modules and Macro.

Enhancement: Explicit and implicit enhancement points, User-Exit, BADI, BTE, BAPI, BO’s, Enhancement on DDIC.

Layout Sets: Modification of standard layout sets, Smart Forms, SAP scripts, Adobe Form and related driver programs.

Inbound and Outbound Interfaces configuration, design and Implementation, File Transfer, ALE/IDoc, Sync/ASync Proxy, Web Services, message monitoring, BDoc’s and Work Flow. Integration with PI, CRM, MII and Non-SAP system.

SQL Query, SQL trace tool, Runtime Analysis, Debugger and enhancements to optimize and enhance overall performance of developments.

Batch Job Scheduling Strategies, MII/ECC Data Migration using LSMW, BAPI’s FM and BDC.

Design UI screens using WebDynpro, PI Hands-on for quick developments and integration with SAP MII, EP, PI, and define role for SAP Security.

CRM: Enhance std component for custom Fields, Dropdown, F4 Search help with Dialog Box, Documentation, Hyperlink (OCA). Navigation Bar Profile, BOL, Custom component with Search, Result, Overview Page and Detail view, EEWB, AET, Transaction launcher, BP Conversion, BP Cleansing for master and BT data, etc.

System & Tools: BRF+, HP Quality Center, Clear Quest, SolMan-ChaRM, MDM, Crystal reports.

Education, Training:

Master of Computer Applications (M.C.A), 2004 Visveswaraiah Technological University, Belgaum, Karnataka, India.

Training attended: SAP MM, SD, PM, Workflow, CRM WEB UI and SAP HANA, Fiori.

Training Imparted: ABAP, ALE/IDoc And Smart Form.

Non SAP Technical knowledge: HTML, SQL, PL/SQL, VB 6.0, VB.net, ASP.net, Crystal Report.

IBM Certification: Fundamentals of Lean Six Sigma, Project Management Orientation, Project Quality Management, Project Risk Management.

Project Profile:

Organization : IBM India Pvt. Ltd. (Jan 2017 till Date).

Client : Shyam Indus power Solution, New Delhi, India.

Project Duration: May 2017 till date.

Project Title : GST Implementation.

Modules : SD, MM, FI, CO, PM, PS.

Team Size : 6.

Role : SAP Technical Consultant

Responsibilities:

Participate for feasible solution of the business requirements.

Responsible for whole development & implementation, change management, Configurations, UAT, end to end testing and deliverable documentations.

Client : Saputo – Montreal, QC, Canada.

Project Duration: Feb 2017 - Apr 2017.

Project Title : Australia Roll-out.

Modules : SAP Hana - SD, MM, FI, CO, PM, PS.

Team Size : 25.

Role : SAP Technical Consultant

Responsibilities:

Participate for feasible solution of the business requirements.

Responsible for individual development & implementation, Configurations, UAT, end to end testing and deliverable documentations.

Technical support for Agile projects in Saputo and other team members.

Organization : IBM Canada Pvt. Ltd. (Sep 2012 – Dec 2016).

Client : Royal Bank of Canada (RBC) – Toronto, ON, Canada.

Project Duration: Jul 2015 – Dec 2016.

Project Title : Linx and WMB.

Environment : CRM (Web UI), PI, Enterprise Portal, Banking & Mortgage Systems.

Modules : CRM, HR.

Team Size : 15 – 25.

Role : SAP Technical Consultant (CRM, PI, EP)

Responsibilities:

Participate for feasible solution of the business requirements.

Responsible for whole development & implementation, change management, Configurations, UAT, end to end testing and deliverable documentations.

Integrated sync/async service interfaces from non-SAP CSSB (TPM), CSDB (Campaign) system and federal regulatory system to CRM (Linx) and vice-versa.

Client : Canada Pacific Rail (CPR) – Calgary, AB, Canada.

Project Duration: Jun 2013 – Jun 2015.

Project Title : 1. Locomotive Servicing. 2. Car Repair and Billing (CRB)

Environment : ECC 6.0, PI, Enterprise Portal, MII, Legacy Systems.

Modules : FI, PM, HR, TM.

Team Size : 15 – 25.

Role : SAP Technical Consultant

Responsibilities:

Determined scope of developments for each object type as Reports, Interfaces, Conversions, Enhancements, workflow, Forms, and Sync/ASync service interface requirements by the end of the Blueprint phase.

Participate to determine and documented the “To-Be” solutions for project requirements.

Developed SAP NetWeaver Programming Standards, SAP Standard Object Enhancement Strategy and Batch Management Strategy and execution Strategy to be used by the SAP project.

Identified opportunities to improve the testing environment with project releases.

Establishing and managing scope, resources, and schedule to deliver and track custom developments along with functional configuration to support separate integration.

Designed & implement Interface in PI, ABAP Proxy, web service Request/Response and error handling processes, signatures through SAP PI. Integrated all components of WebDynpro, MII, EP and PI together in UI.

Scheduling and Monitoring IDoc in MII.

Facilitated Knowledge Transfer through team communications and coordinated workshops with members of existing SAP support team.

Responsible to take the decision for any SAP standard modifications and enhancement and provide the technical approach for any enhancement into SAP to fill the business requirement gap.

Discuss the requirement with CP business folks and provide the feasible technical solution in SAP. Mentor support to technical team. Hands-on for very critical developments in ECC, MII, PI or quick deliverables.

Prepared and execution of cut-over plans for back to back release, ChaRM activities.

Project Duration: Sep 2012 to Jun 2013.

Client : Canada Pacific Rail (CPR) – Calgary, AB, Canada.

Project Title : SAP ECC & CRM Support and CRM FICA project.

Environment : ECC 6.0, CRM, HR, PI and EP.

Modules : SD, MM, PM, FI, HR, CRM.

Team Size : 60.

Role : SAP Technical Consultant

Responsibilities:

Discuss the requirement with CP business folks and provide the feasible technical solution in ECC, CRM and HR.

Responsible to provide technical support to data analyst team & data migration team. Mentor support to other team members into ECC, CRM and HR modules.

Enhance Standard infotype, custom Infotype, Build new inbound Interface for HR master to infotype like recurring payments, deduction, etc. Custom reports for Payroll (Wages, Processing Time, Payment & Deduction, Benefits, etc.)

Worked on CRM Web UI (BOL/GENIL) in extensive level. Configuring and customizing views or windows, creating new custom pages using BSP workbench component browser. Navigation between views, component and std. component. Created Custom BOL, Component with Advance search, result, detail views and central edit functionality.

Extensively worked on Navigation Bar profile for BI reports, Transaction launcher.

CRM Web UI enhancements and custom fields in one order object and Business Partner via AET. Custom tab and fields into BP transaction using EEWB.

Configured and developed the financial factsheet with standard assignment block, adding custom assignment block and configuring BI reports.

Adobe form with Print and preview Functionality in WEB UI for dispute case.

Upload file from UI and Batch programs to create the business partner, maintain relationship, contact person, address. BP Conversion and Cleansing programs for master & transaction data.

Co-ordinate with offshore team and CP IT Team for any critical issues and On call support to CP SAP system.

Responsible to apply organizational change techniques, problem solving techniques.

Organization : IBM India Pvt. Ltd. (Nov 2010 to Aug 2012).

Client : Friesland Campina, Netherland (Implementation)

Project Duration: Aug 2011 to Aug 2012

Environment : ECC 6.0, PI.

Modules : SD, MM, FI, PM, HR, CRM, APO, SCM, WM.

Team Size : 30

Role : SAP TAC Delivery Lead / Project Lead

Responsibilities:

Responsible to Define, implement, promote and enforce accepted development standards, guidelines and practices, Specification templates, Enhancement Strategy, utilities to be used by the SAP project.

Establishing and managing scope, resources, and schedule to deliver and track custom developments along with functional configuration to support integration all the components including SCM, APO integration with CRM.

Responsible to validation on estimation to support WRICEF due date determination, deliverable documents such as FSI, CDF, Technical specifications, UTP, sign-off and availability of resources based on the forecasting. Assignments to cell lead and tem members.

Responsible for coordination across the team such as client, Integration, Functional & development team, Change & Release Management team.

Responsible for any escalation, status call with onshore lead on daily basis, Manage the project bandwidth based on forecast & movement of bench resources in others projects for short terms.

Apply knowledge of business-IT requirements, methodologies, design applications using databases, advice business strategy considerations.

Responsible to apply organizational change techniques, problem solving techniques, project management, development client requirements & architectural decisions, solutions architecture, test strategies & plans for future reuse.

Use asset management tools, code generation tools, data models, work products, IBM global services method, modeling techniques, and reusable assets.

Identify critical system development milestones and dependencies.

Provide quality assurance on deliverable developments, QA ambassador Reviewer across the projects.

Client : Severn Trent Water, UK (Implementation)

Project Duration: Apr 2011 to 14th Aug 2011.

Environment : ECC 6.0, PI

Modules : PS, PM, CRM.

Team Size : 12

Role : SAP ABAP / CRM Technical Team Lead

Responsibilities:

Responsible to implement development standards, guidelines and practices, Specification templates, Enhancement Strategy, utilities to be used by the SAP project.

Responsible to deliver and track the ongoing developments. Daily status call with onshore lead.

Estimation to support conversions, interfaces, reports, forms, enhancements, due date determination, sign-off and availability of resources based on the forecasting. Assignments to cell lead and tem members.

Responsible for any escalation, status call with onshore lead on daily basis, Manage the project bandwidth based on forecast & movement of bench resources in others projects for short terms and Conduct learning program.

Responsible to lead individuals & team members, team work, lead strategy / design / implementation of solution, lead in setting technical direction.

Facilitated Knowledge Transfer through team communications and coordinated workshops with members of existing SAP support team.

Responsible to validate and accept development deliverables, including documentation.

Customized plant maintenance module with a lot of custom tab, screens, fields into Task list, Functional Location, Equipment master, Notification and Work order.

Hands-on for CRM WEB UI, Enhancement, workflow developments.

Hands-on for very critical developments to achieve the business requirement and deliverable deadline.

Client : Servair, France (Implementation)

Project Duration: Nov 2010 to Apr 2011

Environment : ECC 6.0

Modules : SD, MM, PP, FI

Role : SME / SAP Application Developer

Roles and responsibilities:

Responsible for technical RICEFW objects built in SAP, while also providing development capacity, validate and accept development deliverables, including documentation, Lead development efforts related to projects, enhancement and fixes.

Establish system development-related strategies for interfaces and middleware.

Provide primary support for system issue/defect resolution and enhancement design/delivery.

Responsible for any escalation & attend the escalation meeting and status call on daily basis.

Responsible for estimation of workload, due date determination, sign-off and availability of resources based on the forecasting, review the deliverable documents such as FSI, CDF, Technical specifications, UTP.

Responsible to apply organizational change techniques, problem solving techniques, project management, development client requirements & architectural decisions. Mentor support to the team members.

Manage architectural elements of project plan, client relationships, and project risk. Perform application testing activities, communications-listening, negotiations, technical solution assessments.

Organization : Capgemini Consulting India Pvt. Ltd. (Feb 2008 to Oct 2010)

Client : Alcatel-Lucent (GSP9), Illkirch (Strasbourg, France) (Implimentation / Support)

Environment : 4.6c, 4.7, ECC 6.0

Modules : SD, MM, PM, HR, WM, FI

Role : Service Manager (onshore-offshore Coordinator) /Team Lead (Sr. Consultant)

Responsibilities:

Responsible of relationship with Alcatel-Lucent Business Analyst and Team Leaders,

Validates Functional, Technical specifications before developments. Validates at the GSP9 level workload, cost estimation, due date determination, sign-off.

Supports local and Indian technical analysts to comprehend the context, processes and scope of requests. .

Controls quality of delivery bundles before transmission to the owner of the request.

Initiates any actions required to maintain or improve the service levels in the scope of his domain(s).

Controls on a regular basis the quality of the service delivered by the BO for the service in his domain.

Solves on a daily or weekly basis any issue related to service delivery in the scope of his domain(s).

Worked as Technical lead and also responsible for the deliveries from Back Office, Capgemini Kolkata to Alcatel-Lucent, France.

Assignment and plan the requests / developments within team at Back Office Capgemini, Kolkata.

Working as Project Quality Lead (PQL) within a team to identify the cause of defects and to improve the project delivery quality. Conducting peer to peer quality review before delivery.

Served as mentor support for SAP developers & Team lead.

Hands-on for critical/integration of huge developments to achieve the business requirement and deliverable deadline.

Organization : Samsung India Electronics Pvt. Ltd (Sep 2006 to Feb 2008)

Project : In-house development (Back to back release and implementations).

Environment : 4.7c

Modules : SD, MM, FI, CO, PP, HR, CRM.

Role : SAP Consultant (Sr. Executive).

Responsibilities:

Interacting with functional consultants and business end user to get the business requirements of the assigned objects and actively involved in end-to-end testing for all the deliverable across landscape.

Participate for TPM configurations related to new promotion and templates, validity, agreements, expense type, promotion for specific campaign, product assignments, Funds and claim management.

Created some determinations functions for Partners, Trade Promotions and Promotion eligibility, account specific rebate conditions and promotions, etc.

Build custom promotion and rebate system which was based on the past history of customers/vendors, products model, OEM products, seasonal promotion, On-demand or consumption based products and Org. target, etc.

Build automated process for approval of trade promotion using workflow.

Build custom reports for Planning, execution and analyzing the health & wealth of the promotions.

Hands-on for Workflow, Business Object, enhancement, BTE, ALE/IDoc and functions for BW data extractors.

Production support for critical issues, monitoring batch job, Outbound and inbound interfaces, Technical troubleshooting support.

Organization : Jindal Photo Pvt. Ltd, New Delhi (April 2004 to Sep 2006)

Project : In-house development (Back to back release and implementations).

Environment : ECC 4.6C, CRM.

Role : Programmer

Responsibilities:

Ensuring an effective and efficient solution to the client in stipulated time. Adhering to the programming standards and the software quality processes through out the development phase

Performance tuning of Several Reports.

Adding more functionality to Royalty Estimate calculation transactions, like adding new summary reports providing search functionality in table controls and adding authority check objects, etc.

Worked on Function module, Enhancements, User exit, BADI.

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