Customer Service Sales
Resume:
Andanisha Norton
*** ******* *** **** ************ fl 32211
ac0yhh@r.postjobfree.com
Objective:
To obtain a career that I will be able to use my exceptional organizational skills, combined with my ability to work solo or with team members,allowing me to grow within the company.
Employment History
Dd’s Discount #5177 @6310 103rd street 904-***-****
Sales floor/stock associate July 31 2015- February 18,2017
Greets and responds to all customers in a courteous and friendly manner. Ensures merchandise hard tag(s) processed. Operates cash register, in accordance with policies and procedures. Maintains a clean work area at all times. Provides customer service according to department needed in areas of store including: Front End (cashiering), Fitting Room and Stock Room.
RESPONSIBILITIES:
Maintains good quality customer service at all times
Ensures proper merchandise presentation is maintained in accordance with company standards
Execution of cashier responsibilities within in company policies and procedures
Responsible for controlling shortage through personal awareness and compliance with company standards and theft deterrents
Additional tasks and responsibilities as assigned by store management.
QUALIFICATIONS/ Special skills : 10 Key, Microsoft Office and Word, visual/hands on learner.
Ability to interact with customers and co-workers and solo.
Good communication skills
Able to meet normal store demands which includes standing, lifting, loading and unloading trucks, and unpacking merchandise
Ability to work variety of shifts
Kangaroo Express #1282 @ 11025 Phillips Highway 904-***-****
Assistant Manager/Foodservice August 2011-May 2015
Assist customers with purchases, cigarette count and orders
Handle cash, deposit cash, money count, food cost and waste, handle gas purchases, ebt, assist with truck orders and deliveries, cleaning
Unloading stock and Stocking shelves and cooler doors
Able to assist customers with exchanges and returns or any problems they may have had with kangaroo transactions made, (Food service certified)
Sears Outlet @St. John Bluff Rd 904-***-**** Sales Consultant April 2012 – August 2011
Assist customers with purchases
Handle cash, unload stock,clean stationary
Able to assist customers with returns and exchanges or any problems they had with Sears merchandise or transactions that were made.
Dillard’s @ Regency Square Mall 904-***-**** Sales Rep. May 2009 – August 2010
Assist customer with there purchases.
Balance cashier draw everyday.
Handle cash, unload stock clean stationary
Able to assist customer with any exchanges or any problems they have with Dillard’s merchandise or any transactions that was made.
Publix @ Normandy Crossings904-***-**** Cashier March 2005 – April 2009
Assist customer with there purchases,stocking
Balance cashier draw everyday.
Handle cash,customer service
Clean restrooms, mop and sweep,clean break room and keep store well stocked
Education
Edward H. White High School Diploma Aug.2004-June 2008
Florida College Of Jacksonville Business Aug.2008 – Jan.2009
Everest University Medical Assistant/A.S Sept.2009 – June 2010
REFERENCES
Hattie Green Kangaroo Express Manager #1282
Antonesia Mc Cloud Dd’s Discount Associate
Tiffany Harmon Publix Associate
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