Professional Summary

Skills

Education

Work History

C H

*** ****** ****, **********, ** 77396 • Home: 832-***-**** • ac0ybh@r.postjobfree.com Highly-motivated Juvenile Probation officer with 3 years experience in the criminal justice system, and 5+ in retail. Self-motivated individual with exceptional communication skills and excellent abilities to excel under pressure.

Communication skills

Conflict resolution skills

Team-oriented

Quick Learner

Integrity

Supervisory & Training Skills

Bachelor of Arts: Criminal Justice, 2014

Sam Houston State University - Huntsville, Texas

Member of the NABCJ Club

Treasurer & Chaplain

Juvenile Probation Officer - Court Liaison, 07/2014 to Current Montgomery County Juvenile Probation Department – Conroe, Texas Served as court liaison by attending court hearings and presenting reports and recommendations. Maintained the custody and control of 48+ juvenile inmates housed in maximum security unit. Completed intake paperwork, fingerprints and searches and processed inmates for release. Searched the building and grounds, living quarters and work areas for contraband. Tracked inmates through head counts, visitor logs and scheduled activities. Customer Service Assistant Supervisor, 07/2008 to 06/2014 PostNet – Humble, Texas

Responded to all customer inquiries thoroughly and professionally. Trained staff on operating procedures and company services. Conducted store inventories once per quarter.

Assigned employees to specific duties to best meet the needs of the store. References

Overnight Stocker, 06/2012 to 05/2013

HEB – Humble, Texas

Stocked and replenished merchandise according to store merchandising layouts. Cleaned and organized the store, including the checkout desk and displays. Scanned shelves and product cases for expired stock and discarded outdated or spoiled items. Crew Member, 06/2007 to 07/2008

Mcdonalds – Humble, Texas

Demonstrated integrity and honesty while interacting with guests, team members and managers. Displayed enthusiasm and knowledge about the restaurant's menu and products. Prepared daily food items, and cooked simple foods and beverages. Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.

Processed cash and credit payments rapidly and accurately. Upon Request