Erik J. Muller

**** ****** ***** ***. *** Lithia, FL 33547

Cell: 912-***-**** https://www.linkedin.com/in/erikjmuller ac0ybc@r.postjobfree.com

PROFESSIONAL SUMMARY

Adaptable, professional military veteran with 12 years of experience in fleet management and maintenance management systems; excellent supervisory and training skills; energetic self-starter who thrives in a mentally stimulating environment with excellent written and oral communication skills.

Fleet Management

Technician Supervision

Leadership Experience

Troubleshooting Support

Personnel Assessments

Training Material Development

EXPERIENCE

Fleet Maintenance/Technician Manager, United States Army May 2015 – Present

Innovates a vehicle and facility maintenance program for 45 vehicle fleet and eight bay facility with a 95% customer satisfaction rating and zero facility defects

Validates vehicle service schedules, tracked work order initiation and completion, and documented unscheduled maintenance actions for 45 vehicle fleet using SAP Netweaver CMMS.

Directs the requisition, receipt, and installation of $2.5 million in repair parts to an average of 1,200 job orders annually

Personnel Training Manager, United States Army January 2013 – May 2015

Encouraged employee growth and development of technical competency through on the job training (OJT) for as many as 68 employees

Administered individual performance counseling to 15 direct report employees resulting in increased productivity, accomplishment of organizational goals, and enhanced career progression

Structured a cohesive, dependable team of 36 multi-trade employees capable of accomplishing assigned duties and non-standard tasks with 93% customer satisfaction

Training Development Manager, United States Army December 2008 – January 2013

Certified U.S. Army Master Instructor of automotive maintenance, troubleshooting, and safety procedures with over 6,000 accident free instructional hours

Developed, implemented, and evaluated 20 training support packages to ensure compliance with evolving needs of organization and provide relevant data to employees on military equipment

Coordinated fully-funded repair of 40 non-warrantied electronics troubleshooting simulators at a savings of over $50,000 in repair costs

Fleet Maintenance Supervisor, United States Army July 2005 – December 2008

Coordinated and supervised air and ground logistic transport of over $25 million in repair parts to maintain 93% customer satisfaction during continuous fleet operations

Continuously monitored Oil Analysis Program for 22 vehicle fleet that enabled potential failures to be detected and resolved with minimal impact to fleet operations

Managed a training program for new employees to gain proficiency on non-standard equipment fault diagnosis and repair

EDUCATION

Bachelor of Arts, Emergency and Disaster Management, American Public University, Charleston, WV May 2017

Six Sigma Black Belt Certification, International Six Sigma Institute – June 2017

Global Combat Support System, Army (GCSS-A) CMMS Course, 2014

Associates, General Studies, American Public University, Charleston, WV August 2013

DA Fleet Operations Management Course, Fort Carson, CO May 2013

Logistician Senior Leader Course, Fort Lee, VA 2010

Army Basic Instructor Course (ABIC) 2009

Composite Risk Management Course, Annual Certification

ACHIEVEMENTS

Ordnance Order of Samuel Sharpe for Logistics Management, 2014

U.S. Army Automotive Master Instructor, Fort Benning, GA 2011

Distinguished Graduate, Logistician Senior Leader Course, Fort Lee, VA 2010

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