Tunja D. Fields

**** ********* ****, *******, ** 38128 w 901-***-**** w ac0yb4@r.postjobfree.com

Talented, self-starter, with a proven record of accomplishment in human resources in support of business goals and objectives. Expertise in developing strategic relationships with company departments to produce maximum results. Demonstrated success developing solutions and best practices to ensure a positive and supportive work environment which promotes high levels of productivity and mutual respect.

KNOWLEDGE, SKILLS & ABILITIES

PROFESSIONAL PROFILE

American Family Life Assurance Company 2013 - Present Benefit Specialist

Coordinator in Training

Coordinate training programs, to include scheduling and setting appointments with potential clients, track and analyzes training participants’ performance; recommend changes to the training programs; conduct training programs to enhance career development.

General Session Court Clerk’s Office 2008-2012

HR Coordinator

Responsible for organizational design and effectiveness opportunities while managing many aspects of Human Resources functions, including staffing, retention, performance management, employee relations, and workforce planning. Responsibilities include: recruiting; development of policies and procedures; legal compliance issues; employee relations; development of training programs; performance management systems; thorough knowledge of federal and state laws and any other associated generalist activities. Key Accomplishments:

Review supervisory requests for employee terminations and approve, deny or recommend alternative solutions consistent with company procedures.

Act as a liaison between the benefit and retirement department and employee to ensure accuracy.

Examine, verify and perform accurate and timely entry of new hires/rehires information, terminations, status changes, and other data required to support HR activities.

Coordinate personnel transactions such as interviewing, promotions, status changes, disciplinary actions and termination.

Review and audit established systems to ensure compliance with the laws and regulations and advise staff on administrative policies and procedures

Stay abreast of all changing employment and regulatory information and communicate these changes to personnel. Develop strategies / tactics to address these changes.

Review utilization of resources, identify and recommend solutions to improve operating performance.

Consult, coach and support management and executive team in decision-making, employee relations issues and all other HR issues.

Accredo Health, Inc. 1999-2008

HRMS Analyst 2003-2008

Patient Account Representative 1999-2003

Serve as a liaison between the Human Resources (HR) and Information Technology (IT) Departments to provide systems support and analysis and to leverage technology solutions to meet the needs of the HR Department and users of HR information systems. Work with all levels of HR staff in assessing needs for various business functions. Assist management in identifying and analyzing options and recommends business process enhancements. Performs tests to ensure all processes work according to the pre-determined goals identified. Assist team members in identifying reports that are needed by the department and users of HR information. Serve as a technical point-of-contact for assigned functional areas and assists subject matter experts with ensuring data integrity, testing of system changes, report writing and analyzing data flows for process improvement opportunities. Key Accomplishments:

Evaluated, analyzed, and maintained the company Human Resource Management Systems (HRMS)

Examined, verified and performed accurate and timely entry of new hires/rehires information, terminations, status changes and other data required to support HR activities into ADP and HR Workways.

Managed pertinent, confidential and time sensitive material in HRMS.

Managed, audited and maintained companywide personnel files.

Researched benefit and employee related questions via email or Employee Helpline. Made pertinent changes in ESS and Winflex.

Assisted in the development of HRMS department manual.

Facilitated the New Hire Welcome Aboard orientation to give an overview of Accredo Benefit Plans.

Worked with vendors to ensure proficient administration of the health and welfare plans.

Issued Exit interviews to employees that have submitted resignation.

FMLA record keeping

Resource among shared services regarding Health and Welfare Benefits, 401k and ESPP open enrollment. Assist in the Annual Enrollment Processes and User Acceptance Testing (UAT).

Coordinator of the Wellness Programs.

Processed 401k loans, withdrawals and hardships, made all personal changes in the Fidelity Plan Sponsor website.

Schering-Plough Inc. 1989-1999

HR Assistant 1997-1999

Health Services Coordinator 1994-1997

Sr. HR Administrator 1989-1994

Provide comprehensive HR administration and support to the HR team across all aspects of HR. Work closely with the HR team to ensure a high quality HR service is delivered to the business. Conduct employee orientation programs, maintained human resources files, and impartially resolved issues with managers/employees. Key Accomplishments:

Prepared and processed new hire paperwork and new hire orientation

Managed pertinent, confidential, and time sensitive information in HRIS/AS400.

Researched, analyzed and investigated various employees’ complaints.

Maintained the Application Flow Report.

Prepared and analyzed statistical data for internal reports.

Job posting internal/external.

Processed written/verbal verification of employment.

Informed employees of HR practices and benefit regulations.

Administration of the Affirmation Action Plan.

EDUCATION

Bachelor of Science, Business Administration, Lane College

COMPUTER SKILLS

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