P.E. Pradeep. Mobile: 984*******

Email:ac0yah@r.postjobfree.com

Career objective

To work in a challenging and stimulating environment envisaging personal growth and career development by associating and participating with an organization which, provides challenging prospects for growth and ambience for learning.

ACADEMIC

B.Com – Sri Muthukumaraswamy College - Madras University – 2006

Accenture Services Pvt. Ltd:

Accenture is a global management consulting, technology services and outsourcing company with over one lakh employees globally. Accenture’s global outsourcing services touch every industry and business process like supply chain, health care, infrastructure, etc..

Job responsibilities: senior process analyst 13 July 2009 to 13 February 2017

Roles & responsibilities (Current Position)

Handling global VMD (Vendor Master Data)process.

Managing a team of 4 comprising various Geo-Specifics.

Responsible for the resource allocation basis the volume amongst the regions

Responsible for hiring, training, developing and counseling of all team members. Identify training and development needs of the team members and implement programs to accomplish the needs

Responsible for initiating and implementing process improvements. As a part of the same, analyzing internal production requirements, recommend and implement changes to improve productivity and quality in turn enabling to achieve the SLA’s

Help the front line managers develop a high performance culture with a strong focus on people and Service

Responsible for developing a team of highly engaged workforce through innovative solutions on people engagement

Responsible for constantly monitoring the VoC and implementing the same as critical performance parameters.

Roles & Responsibilities prior:

VMD: Vendor Master data Maintenance

Vendor master data maintenance, updating of Vendor’s data in the system As these data are very critical for making payments to the vendors, the creation, amendments, deletions are performed in the ERP

Invoice Processing:

Allocation to the team & Processing invoices both Po & Non-Po

Verification of QA & QC in workflow and reporting status to management

Updating Issue Tracker and the Learning Log for the processor to do their task right at the next time

Resolving WQM (Work Quality management) tickets where vendor will raise queries about their payment status, discrepancies, etc.

Updating the CKD(Knowledge document) as when receiving updates from the client

Being the SPOC (Sudo Lead) addressing the updates & errors ensued in the daily huddle & ensure that the same is not repetitive

Being the single direct Point of contact for query handling, in case of any issues, it is communicated with clients at investigation of the RCA & providing with the control plan in getting it resolved & also to preclude it befalling in the mere future

Maintaining the daily allocation tracker & allocation of invoice

Extracting the rejection report from the system analyzing the same and publish it to the client

Responsible for sending rejection letters to vendors & validating the rejection done by the team members

Daily reporting like number of invoices processed, direct match, workflow and resolved cases.

Tracking and maintain the productivity tracker for the entire team

Publishing the productivity count of each team at regular period of time in a day to the management, which enables the leads to project and plan the day

Processing of invoice with 100 % accuracy as per TAT guide lines

Payment Processing:

Generating the report of the unpaid & paid invoices.

Audit Processing of Urgent payments, Manual Cash Offs and normal payments

Reconciling between ERP (Lawson) and PRT which will help to identify the duplicate payments, delay in payments etc.

Execution of Po-reversal entries in the ERP as when required

Handling clients through mails on their queries & requirements

Month end accruals.

Analysis of the Paid report to validate the invoice scheduled for payment has been paid else update with the relevant reasons

Being the SPOC addressing the updates & errors ensued in the daily huddle & ensure that the same is not repetitive.

Circulation of hourly productivity tracker to the management enabling to meet the targets on daily basis

Updating the WQM(Work Query Management) incident report to the management on daily basis with the ageing slab where the vendor log in the incident directly regarding payment related queries & updates & await for inputs from our end

Extract, define & circulate the Paid on time percentage report to the management regularly enabling to plan & forecast prior to the SLA calculation

Analysis of entries between the ERP & invoices received tool

Reconciliation:

Reconciliation on the status of invoices paid or not paid

Reconciliation on the status of Po created through the method RNI (Received not invoice)

MIS:

Extracting the Daily Status report of the data entry projection & planning

Extracting & defining the workflow cases pending with the Accenture(AP) side & the client (POC) side-Enabling to push for the clearance of workflow on both the ends which in turn end up in Paid on time to vendor percentage

Generating the report of internal workflow ageing for the AP user to prioritize the cases as per the FIFO basis

Generation of the report for the preceding critical SLA’s enabling to forecast & Schedule if in case required

APC1-SLA for client dependency

APC2-SLA for Paid on time Percentage

APC3-SLA for external Paid errors

Extracting & defining the report of unpaid invoices from the ERP, with which the invoices are being audited & organized for payment as per schedule

Generation & analysis of paid report to verify whether the invoices which are scheduled for payment are being paid

Mining & publishing the report of invoices which are falling due for payment for the fore coming days to both the internal AP users & to the Client’s end, enabling to resolve the same for payment generation

Publishing the inflow of the volume trend received for month on basis

Additional Deeds:

Updating Dash boards on daily basis.

Preparing control charts,3*3 matrix on daily basis.(OPEX:-Operation Excellence)

Conducting refreshment trainings for updating the team on the latest updates and new changes in the process.

Placed ideas at we@accenture (a platform to expose our ideas) which gave scope to automate processes, saved lot of time and manual work and got implemented as well

Personal DETAILS

Father’s Name : S.V. Prabhakar

Date of Birth : 22-Nov-1985

Sex : Male

Nationality : Indian

Martial Status : Single

Language Known : English, Tamil

DECLARATION:

I hereby declare to the reputed concern that the above stated information are true to date and to the best of my knowledge.

Thanking You,

STATION: CHENNAI SIGNATURE

DATE: (P.E. Pradeep ).

Contact this candidate