Sales Customer Service

CURRICULUM VITAE

SUMAN DAS

CONTACT NO. – 758-***-****/824*******

E-mail ID –*************@*****.***

**/*, **. ******** ******* BOSE ROAD, KASBA

KOLKATA - 700039

CAREER OBJECTIVE: To serve the organization with the best of my knowledge and inter personal skills grow through continuous learning and experience.

Sales Supervisor Nemichand Bamalwa Grandsons Mar’16 - Till Date Roles and

Responsibilities

Stock receiving, stock checking

Achieving company given sales target.

Sr. Retail Sales Officer

Cum Cashier Titan Industries Ltd. (Tanishq Jewellers) Dec’10-Feb’16 Roles and

Responsibilities

Customer Service

Leading Sales Team

Training the new joinees

Billing/ cash handling

After Sales Service

Product displaying/ visual merchandising

Store facility management (Cleanliness, lights, counters, display materials, packing materials)

Physical verification of stocks as per books/ system

Preparing weekly and monthly report and send the same to RO.

Managing marketing/ promotional activities related to store

Tracking customer orders and payment

Old gold valuation

Maintaining stock inventory

Responsible for the reverse logistics as per SOP (old gold)

Achieving company given sales target.

Sales Promoter Asmi Jewelry Pvt. Ltd. Jan’10-Dec’10 Roles and

Responsibilities

Stock receiving, stock checking

Achieving company given sales target.

Customer Transaction Associate Shoppers Stop Ltd. Dec’06- Nov’09 Roles and

Responsibilities

Customer Service, achieve company given sales target

Product billing, cash handling.

Sales Executive Coca Cola India Ltd. Aug’05- Aug’06 Roles and

Responsibilities

Achieve company given primary target.

Handling distributors, appoint new dealers

Guide distributors’ sales team to achieve secondary target. Sales Representative Frito Lay India Ltd. Sep’03 - Jul’05 Roles and

Responsibilities

Achieve company given primary target.

Stock receiving, cash handling.

TECHNICAL PROFICIENCY

Basic Knowledge in Microsoft

Word, Excel, Power Point

Additional Potentiality

Zeal To Learn

Team Work

Communicating

DECLARATION:-

I do hereby declare that all the above information provided by me is correct & true to the best of my knowledge & belief.

Date: - Signature:-

SUBJECT/AREA OF INTEREST

Interest in Football

Internet Surfing

EDUCATION BACKGROUND

Examination Board / University Year of Passing

Madhyamik W.B.B.S.E. 1999

Higher Secondary W.B.B.C.H.S.E. 2001

ACHIEVEMENT

Recognition from Titan as best Customer service associate of “East Region” in 2014. Rewarded as performer from Shoppers Stop

PERSONAL DETAILS

Date of Birth 6th February, 1983

Father’s Name Mr. Suren Das

Marital Status Married

Gender Male

Languages Known English, Hindi & Bengali

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