Customer Service Quality Assurance

CHRISTOPHER E. CARLSON

*** **** ***** *****, ******, NJ 07871

******@*****.*** 201-***-**** (cell)

SUMMARY

Qualified Analyst with 12+ years of diverse experience in the pharmaceutical industry, specializing in GxP, quality assurance and control and a variety of technical equipment and processes.

EDUCATION

Bergen Community College Paramus, NJ

Associates of Science, Science

AIPT Technical School May 2013 – Sept 2013

NJ State Division of Fire Safety 2004

Certified Firefighter (Volunteer) with 5+ years’ experience

EXPERTISE/SKILLS

Protein Purification

Affinity Columns

SOP/Batch Record Review

Inherent Viscosity

Regulatory/PAI Audits

GLP/GMP/GxP

Pilot Plant

Stability Study

Microscopy

Porosity

GC/NIR

Product Issue

Analysis

SEM & FTIR

QC/QA

Auditing

EXPERIENCE

AEROTEK STAFFING

Contracted to SUN CHEMICAL and STEPAN Carlstadt, NJ

Analyst Apr 2014 – Current

Prepared and tested samples for evaluation, quality, and investigation of customer issues.

Supported QA operations and QC testing with manufacturing.

Member of analytical group responsible for testing samples and supporting Senior Scientists.

Utilized various lab techniques some of which were FTIR, KF, GC, Color, Taste, Odor, Peroxide/Acid Value, TNV, pH, titrations, etc.

Worked on auditing team for plant wide certification.

STOP and SHOP Groceries

Deli Department – Customer Service Sparta, NJ

Sep 2013 - Present

Train employees and support front and back-end store operations.

CHRISTOPHER E. CARLSON

504 East Shore Trail, Sparta, NJ 07871

******@*****.*** 201-***-**** (cell)

Primary Caregiver for Family Member

Feb 2012 – Sept 2013

LANCASTER LABS

Contracted to ETHICON (JOHNSON & JOHNSON) Somerville, NJ

Analytical Chemist 2007-2012

Shortened analysis time on customer complaints by over 50% for 2+ years.

Lead and managed Inherent Viscosity studies and cut sample turnaround times by 50%-90%.

Coordinated with GLP Scientist for testing and stability studies to advance FDA filing.

Managed and used FTIR, SEM, microscopy and viscosity analytical equipment for study of current and future materials and products for analysis.

Completed assigned Research and GLP tasks and projects for the Analytical Group.

ITC

Supervisor, Medical Devices Edison, NJ

2006

Supervised medical device manufacture.

Ensured and maintained safe operations while meeting or exceeding all manufacturing goals.

HOFFMANN-LA ROCHE INC.

Senior Lab Technician Nutley, NJ

2000-2006

Prepared, trained, and assisted operators and visitors in operations for production of Biopharm products.

Served as Subject Matter Expert (SME) on: buffers, CIP, SIP, gowning, and column operations for general operations as well as regulatory agency audits.

Contributed to teams working on IQ, OQ, and PQ equipment installations while working on the manufacture of API material.

Operated equipment ranging from UF/DF skids, bulking equipment, pH conductivity meters, and monitoring equipment to confirm class 100-100,000 work environment.

One of two technicians who were fully qualified on all API operations for both products.

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