TRAVIS DOLCAR

P.O. BOX **** ac0xxa@r.postjobfree.com

KINGSHILL, VI 00851 340-***-****

CHIEF INFORMATION SECURITY OFFICER

INFORMATION TECHNOLOGY SUPERVISOR

Over 10 years of experience in the field of Information Technology. Proven problem solver that meet and exceed agency goals. A quick learner, with the ability to visualize, develops and implements solutions division wide and also agency wide. Excel in security, project management and software configuration and deployment.

Demonstrated success record in:

Information Security Operations

Strategic Technology Initiatives

Technology Research and Recommendations

System Design and Administration

Customer Service Skills both written and oral

Areas of Expertise

Windows Server Administration 2000-2012 Network Administration Virtual Environment (VMware Vcenter, Horizon View VDI and ESX 3,4,5 and 5.5 ESXI SAN configuration using ISCSI Highest Level of Help Desk Support Avaya VOIP Backups & Disaster Recovery Team Leadership Exchange Server Admin Cisco switches, routers, firewalls, IDS and IPS Project Management Contract Negotiation/Purchasing Central software management and deployment Audio/Visual Remote VPN, support & access Video Conferencing Office 365 and Suite Administration Active Directory, DNS, DHCP, WINS,GPO Infrastructure design and implementation

CERTIFICATES/ACCOMPLISHMENTS

2017 Cisco Global Cybersecurity Scholarship Recipient

2017 Vmware Certified Professional (VCP-DCV)

2016 Comptia Certified Advance Security Practioner (CASP)

2016 ITIL V3 Foundation

2016 Cisco Certified Network Associate (CCNA)

2013-2014 Employee of the Year

2007-2008 Presiding Judge Award (Excellence in the workplace)

2006-2007 Superior Court Star performance award

Skillpath certificate Managing Multiple Projects, Objective and Deadlines

2004- 2005 Nominee for Employee of the Year

PROFESSIONAL EXPERIENCE

Superior Court of the Virgin Islands September 2013 – Present

Chief Information Security Officer Salary $75,000

Create, Plans, organizes, directs, coordinates, and evaluates the activities of the computer operations division; including making personnel management determinations to ensure division goals and objectives are met.

Observes and monitors the security of websites, applications, computers and databases, and establish Court-wide security protocols that require user identification and passwords, and protects networks from external vulnerabilities.

Manages and supervises employees; assigns tasks and projects; reviews employees’ performance; provides supervision of tasks involving maintaining proper backups, reviewing event logs, updating virus definitions, initial troubleshooting of hardware and software, report processing, network administration, and software installations; determines projects and the progress of projects and events.

Confers with the Court Administrator and/or the Assistant Court Administrator on court-wide information security operations such as Acceptable Use Policy and Computer Incident Response Plan, division policies, and programs; serves as technical advisor to higher level Court officials.

Works with vendors to develop the scope of work, design, equipment requirements, and performance objectives; manages the project once started to ensure the quality of work/service, project schedules and deadlines are met, and coordinates with the rest of the Court.

Develops RFQ make recommendations and justifies the procurement of needed software, hardware, and support services.

Configure and manage key card access control system.

Configure and manage Geovision ip cameras and set retention policy.

Superior Court of the Virgin Islands May 2008 – August 2013

System Analyst Salary $60,000

Create, test and document disaster recovery plan and procedures.

Create departmental policy and procedures; recommends new or revised standards, procedures, and security policies.

Serve as a liaison between the Superior Court and outside vendors or agencies.

Hardware and software security testing on LAN and WAN.

Document division initiatives, goals and challenges.

Project leader for major projects and distribute assignments to IT staff members.

Configure complex technologies to boost internet speed and network reliability.

Configure multiple fail-over techniques, to ensure limited network down time.

Oversee monitoring of all network equipment and internet usage.

Evaluate suspected security breaches and recommend corrective actions.

Configure high availability with multiple VMware esx/esxi servers using Dell equalogic and Fujitsu SAN.

Superior Court of the Virgin Islands October 2006 – MAY 2008

Information Technology Specialist Salary $38,000

Configure pix firewall ACL and point to point vpn access for remote sites.

Assisted in creation and configuration of VMware virtual network infrastructure including SAN, ESX host and virtual servers.

Test and monitors LAN operations troubleshoot and resolve local area network applications problems.

Troubleshoot and maintain inter-office WAN communication

Configure, program and maintain security devices firewall, router, switches, PBX, wireless communication, and intrusion detection system.

Upgrade windows servers and assist in raising domain functionality

Create front-end and back-end setup for Exchange server 2003, also OWA

Level 2 helpdesk support for server, networking, PC problems and all peripheral equipment.

Configure remote access using ISA Server 2004 for remote assistance.

Oversees the administration of infrastructure services such as, Microsoft Server, Exchange, WSUS, GPO, DNS, DHCP, WINS, MS-IIS

Maintain computer Monitors, upgrades, repairs, and replaces all layer one through four devices (RF-equipment, switches, routers, packet shapers, and firewalls)

Purchase supplies under the direction of the IT Director

Superior Court of the Virgin Islands December 2004 – September 2006

Computer Support Technician Salary $27,500

Assist in installing, planning, testing, configuring, maintaining, documenting, and troubleshooting hardware/software performance problems.

Configure reports for Case Management System

Troubleshoot, diagnose and teach less experience staff case management procedures.

Maintain and troubleshoot Linux proxy server

Manage tapes, optical, and data libraries; performs periodic backups and restores according to designated schedules; reviews system and history logs to identify system problems.

Level 1 helpdesk support for all computer equipment including printers, courtroom audio, workstations and software.

Perform inventory of all new computer equipment

Maintain log of all problems, resolutions and unresolved issues that needed to be escalated

Trains users in the use of personal computer equipment

Add new users to Court domain and configure logon scripts and roaming profile.

Maintain computer security resources on all workstations, including anti-virus and firewall.

Alliance Management Partners, LLC, September 2003 – November 2004

Computer Technician/Network Administrator

Perform installations and configurations of PC hardware and peripheral devices.

Provide support for internal staff, PC workstations, servers, and peripherals.

Provide remote support for external clients

Implements IT policies, standards and ensuring adherence to security procedures.

Maintains contact with vendors for maintenance and service contracts.

Purchase computer hardware and software.

Configure, maintain, troubleshoot and update both wired and wireless network.

Configure sonic wall firewall for vpn security to ensure optimal use of network bandwidth.

Design and develop back-up procedures and disaster recovery for servers and workstations.

Francisco Depusoir, CPA Aug 2002 – Dec. 2003

Web Master

Update web pages and create new pages to stay current with accounting standards.

EDUCATION

1997–2003 University of the Virgin Islands St.Croix, VI

Graduation 5/19/03

Bachelor in Computer Science (Programming Visual Basic, C++, Java)

2001–2004 University of the Virgin Islands St.Croix, VI

Graduation 5/23/04

Associate in CIS (Concentration in Business)

1984-1997 St.Croix Seventh-Day Adventist School St.Croix,VI

Graduation 6/15/1997

High School Diploma

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