Sales Manager

Robin Taylor

***A Tiffany Blvd. Rocky Mount, NC *7804

Mobile: 843-***-**** Email: ac0xvz@r.postjobfree.com

SUMMARY

People 1st Leader with over 15 years of experience in the service industry with increasingly responsible positions in P&L management, operations and training. Possess excellent interpersonal, communication and team building skills. Demonstrated outstanding turnaround expertise that has resulted in significantly increased profitability through maximizing the productivity and efficiency of company employees.

PROFESSIONAL EXPERIENCE

MILITARY DELI & BAKERY SERVICES 2002-2017

Corporate Training Manager (2008-2017)

Provide overall planning, direction and control of assigned projects to achieve training, operating and financial goals. Maintain extensive travel assignments to provide hands-on support to our field leaders.

Trained all new managers in operational, financial, & human resource accountabilities

Improved management operational competencies & financial performance in underperforming bases

Developed region sales growth strategies and tracking systems that resulted in positive sales & transaction growth

Implemented ongoing region newsletters focused on people, recognition, and operation strategies

Spearheaded corporate and field training on utilization of business computer system

District Manager (2003-2008)

Manage 5-8 full-service deli/bakery departments with sales of over $8 million. Plan and implement the yearly sales, profit and human resource forecast. Ensure total guest satisfaction through coaching and development of direct reports. Manage overhead budget.

Opened new bases acquired under government contracting standards

Developed and implemented several templates for MDBS field operations

Led turnaround of Virginia cluster which resulted in sustained sales and operation profit growth

Managed multiple districts in Virginia, South Carolina, and Georgia

Base Manager (2002-2003)

Managed two units with sales over $3 million. Monitored cost effectiveness of food, labor, and controllable expenditures versus ideal costs. Developed yearly sales, budget and staffing requirement plans and assured their achievement.

Maintained consistent “A” operations in two units

Managed top 5 sales volume unit at Oceana NAS

EDUCATION

International Travel Academy, Atlanta, GA – Graduated 1988

National Restaurant Association – ServSafe Food Safety Certification

REFERENCES

Available Upon Request

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