Jametta Jones

***** *. ******* ******, *** Floor

Chicago, IL 60628

773-***-****, ac0xva@r.postjobfree.com

Education

Accepted at UIC, Fall 2017 Northwestern College Bridgeview, IL

Program of Study: Communications Associate in Applied Science, Business Administration

Graduated: June 2016

Northwestern College Honor’s List: 04/2015, 01/2013

GPA 3.39/4.0

Technical Skills

Microsoft Office: Excel, Word, PowerPoint, Access & Outlook

ACT! & CRM Database Management

Lotus Suites: AmiPro, Freelance, Lotus 1-2-3 & cc:Mail

Adobe Acrobat/Professional/Photo Shop

Typing: 50 WPM

Trained in Dictaphone voice transcribing

Professional Experience

University of IL/Ophthalmology 01/2017 – Current

Administrative Aide

Provide administrative supervision of the daily activities of the unit; administration, clinic, credentialing and billing

Coordinates development, implementation and interpretation of unit policies, goals, objectives and budgeting

Responsible for retention and security of essential, operational, fiscal and other records and/or reports in reference to administration, clinics, credentialing and billing

Verify patient insurance, obtain relevant physician notes, maintain and ensure adequate handling of PHI

DaVita Dialysis, Chicago, IL 06/2015 – 01/2017

Administrative Assistant

Greet and announce patients

Conduct inventory audits, order supplies/maintain budget via iProcurement system

Coordinate patient services, review patient chart for appropriate documentation

Create and maintain patient files

Update patient database information, as needed

Onboard/track new patient surveys

Receive deliverables, medical orders, plans of care, pharmaceutical prescriptions & distribute

appropriately

Help At Home, Chicago, IL 01/2010 – 05/2013

Home Caregiver, Part-Time

I worked through State of IL agency to assist elderly family members with their daily living situations. I prepared meals, paid their bills, transported them to medical appointments, ran errands and maintained their homes.

University of Chicago, Chicago, IL 10/2002-03/2008

Administrative Assistant

Managed calendar, coordinated meeting/events, assisted with coordination of faculty search candidate activities, coordinated visitors’ travel and itineraries

Facilities coordinator for environmental issues

Assisted in fund raising efforts and extensive Internet research

Assisted with the production of scholarly papers

Created, maintained large database in Excel (4,200 entrants), utilized spreadsheet data to generate mail merge using Word, for fund raising campaigns

Exported, updated website registrants

Utilized Microsoft Excel to track donor dollars, marketing information and managed donor acknowledgement process, typed correspondence

Created and maintained an electronic file of published citations

Processed expenses. Managed marketing inventory, typed, proofread, assembled & mailed all proposal material

Formatted and met deadlines for Federal as well as private grant submissions and updated progress reports

Zurich American Insurance, Chicago IL

Administrative Assistant 02/2001-08/2002

Scheduled video conferences, travel, office audits, processed expense reports, maintained supplies, paid vendors

Typed general correspondence and transcribed minutes

Recorded attendance for the regional offices (70 + people)

Cleared submitted requests for new business quotes

Met weekly deadlines for production of the weekly premium bookings and coordinated multiple projects associated with the bi-monthly meetings

Underwriting Assistant 09/1998-02/2001

Rated WC, GL & Auto lines of business for renewals and new business

Calculated reinsurance premium amounts on directed accounts

Verified countersignature license & state form compliance & submitted required filings to applicable state agencies

Oversaw all policy endorsements on accounts including invoicing

Ordered loss runs on companies and drivers

Executive Secretary 06/1996 - 09/1998

Managed calendar, travel, processed expense reports, paid division expenses & maintained supplies Maintained confidential salary information, updated performance reviews, processed timesheets & recorded attendance

Coordinated new employee orientation

Facilitated information on behalf of the Regional Director to the Chicago Managing Directors. Updated monthly management logs

Maintained copier and provided readings

Marketing Secretary 10/1994-06/1996

Built and maintained large casualty database using ACT

Designed various spreadsheets, reports cards, customer satisfaction surveys and service agreement booklets

Created presentations for Zurich’s products & services. Maintained account servicing materials as well as collated and mailed material to clients

Generated mail merge documents

Compiled and analyzed data related to customer satisfaction surveys and reported results quarterly

Uploaded the new claims data terminal bi-weekly

Bank of America, Chicago, IL 04/1980 – 10/1994

Administrative Secretary

Arranged meetings, conferences and travel, processed expense reports and cleared division exceptions, typed correspondence/generated mail merge documents.

References: Available Upon Request

Temporary, Full & Part Time Positions 12/2010 – 02/2014

Illinois Institute of Technology, Office Assistant

NBMBAA, Administrative Assistant

Marriott Bridges Foundation, Administrative Clerk

JP Morgan Chase Disability Management Services, Intake Coordinator

University of Chicago Medical Center, Administrative Assistant

UPS, Package Handler

NORC, Telephone Interviewer

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