Test Engineer

Chadia Kaneza

** *. **** **** *****, Gaithersburg, MD 20877

443-***-**** ac0xut@r.postjobfree.com

OBJECTIVE To find a position focused on delivering information technology solutions and development of my technical skillset, in an environment that fosters a strong work ethic, teamwork, and creativity.

EXPERIENCE Allegis Group, Hanover, MD Jan 2017 – Present

Quality Assurance (QA) Tester

Develop, enhance and mature test scripts

Document software issues and enhancement requests and assist development with concise and detailed steps for duplication of the defects found while performing manual functional, integration, and regression tests

Effectively interact with interfacing organizations and work together as a team to deliver projects on time and on budget

Apply extensive expertise in Integration and Test and be recognized as an expert in the field

Work with Software Engineers to improve overall development and test processes

Design and build tools that aid in the testing of our products

Report and analyze test results to ensure functionality and quality

Perform manual and exploratory tests with the goal of automation

Define, modify, and execute test plans and strategies

First Impression Staffing, Washington, DC. Nov 2015 – Dec 2016

Concierge

Delivered superior customer service by developing and maintaining professional relationships and trust with over 500 valued residents across multiple sites

Assisted with administrative duties like photocopying, faxing, mail distribution and filing, Coordinates and maintains records for staff office space, phones, company credit cards and office keys, etc.

The Fresh Market, Rockville, MD Jul 2015 – Nov 2015

Cashier

Ensured every checkout register met the daily balance requirements

Greeted customers as they arrived in the store, provided them with information about products and/or services, and facilitated the customer checkout process

CET Rwanda, Kigali, Rwanda Nov 2011 – Jan 2013

Customer Care Representative

Identified, managed, escalated, and resolved customer issues pertaining to malfunction of some of the companies’ products, overcharge of some of the services provided by MTN, etc.

Provided customers with detailed products and services information

VOLUNTEER Rwandan Genocide Survivors Assistance, Kigali, Rwanda Aug 2011 – Mar 2013

WORK Volunteer

Organized and led a victim assistance support group for 30 to 40 students, focused on providing emotional and financial support to high school and collegiate genocide survivors

EDUCATION Lycee de Kigali High School, Kigali, Rwanda Graduated: October/2010

Concentration: Math/Physics/Chemistry

Year Up National Capital Region, Arlington, VA March 2016 – Present

Concentration: Information Technology Graduation: Jul 2017

Selected through a rigorous admissions process to be awarded admission to one of the nation’s leading career development programs

The program includes comprehensive collegiate level training in software development/testing, business operations, desktop support, and help desk support

AWARDS Intern of the Week April 2017

Awarded by Year Up In recognition of hard work and excellence.

SKILLS Operating Systems: Windows 7 and 10

Applications: Microsoft Suite (Outlook, Access, Word, Excel, and PowerPoint), Application development and testing tool (HP ALM), Agile Management Tool (Version One), Ticketing system software (Service Desk Manager), Virtual Machine Management tool (VMware)

Computing Languages: Introductory HTML, XML, CSS, SQL, JavaScript and Java

LANGUAGES Fluent in French, Swahili, Kinyarwanda, and Kirundi

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