Medical Office

Krystal Smith

*** * ********** ** 336-***-****

Eden, NC 27288 ac0xtb@r.postjobfree.com

Objective :

To obtain a position with a well-established Medical Office that will allow the use of the skills that I have acquired to be successful in the business, with the opportunity to move up within the company.

Core Strengths

In-depth knowledge of medical terminology

Multi-tasking /Time management

Coordination of processes

Productivity enhancements

Patient relations

Insurance Authorization process

Education

2012-2014 Rockingham Community College Wentworth, NC

Associate Degree Medical Office Administration

ICD-10-CM/PCS

CPT Coding knowledge

Medical Terminology

Medical Billing

Office simulation programs

Financial Accounting

Payroll Accounting

Medical Legal

Records Management

Work experience

2014-Present Novant Health Oncology Specialists of Eden, NC

Practice Supervisor

Patient Registration

Patient Scheduling

Daily reports

Work queues

Financial/Administrative Liaison

Coordinating patient care with physicians, hospital staff, and insurers

Staff education/training

Insurance Pre-Authorizations

Scanning

Payments

Office management/supervision

2009-2011 Startek Collinsville, VA

Operations Supervisor

Coaching skills, Goal Setting

Productivity enhancement

Daily Task assignment

Multitask

Report distribution

Supervise 15-20 agents

2006-2009 Rockingham County Schools Eden, NC

Substitute Teacher

Assist students with work

Follow daily instruction

Volunteer

Maintain class

2000-2002 Morehead Memorial Hospital Eden, NC

Radiology Technician Aide

Registration

Scheduling

Reporting

Telephone skills

Patient interactions

Computer Skills & Software

Microsoft Systems: Excel, Communicator, Email, Word, Access, Powerpoint

Operating Systems: Verint, Real Time Analysis, Telegence(Billing), Clarify(Account Verification)

Epic System, Meditech, Chartmaxx

Pivot Tables

References upon request

Contact this candidate