MITCHELL L. HOLT
Phone: 412-***-**** - Email: ac0xro@r.postjobfree.com
OPERATIONS MANAGEMENT / PROJECT MANAGEMENT / WORKLOAD PLANNING SUMMARY OF QUAL I F ICATIONS
A proven and recognized professional experienced in Operations Management, Project Management and Workload Planning. Skilled at identifying, prioritizing, developing, and implementing processes to bring high-level, visible and complex projects to successful completion within prescribed time and budgetary requirements. Skilled at communicating with peers to senior level executives both verbally through presentations and written context. Strong background in employee relations with the capacity to teach, establishing and maintaining excellent relationships with staff and management. Competencies include:
Front Line Supervision Process Flow Diagramming Tracking and Reporting Data Business Process Improvement Business Requirement Analysis Training Workload Planning/Materials
Management
Gap Analysis
Regulatory Compliance
Vendor Relations
Report Creation
PROFESSIONAL EXPERIENCE
Derse Incorporated - Pittsburgh, PA 2014 – 2015
(A face-to-face marketing company specializing in trade show and marketing, program management, design and fabrication.) Production Supervisor
Supervised the day-to-day activities of production employees assuming full accountability for quality products without sacrificing safety and delivery goals. Prepared and managed long range and daily production schedules, Conducted annual performance reviews, conducted new hire orientation and provided mentoring and coaching to staff.
Drove divisional safety initiatives to insure a safe work environment, Co-chaired quarterly safety meetings. Completed annual insurance safety audit with zero findings. First 100% score in company 12 year history for Pittsburgh Division
Completed client property move of 14,000 sq. ft. to new location under budget.
Developed new reporting and storage for Safety Data Sheets
Provided recurrent training on standard operating procedures
Worked directly with Project Managers to insure materials were on hand for timely completion per client objectives
Contacted suppliers to identify inventory statuses in order to adjust production schedules accordingly Piedmont Airl ines / US Airways, Incorporated – Pittsburgh, PA 1984 – 2013
( Internationally recognized provider of quality aircraft transportation and customer service). Aircraft Maintenance Workload Planning Supervisor (2005 – 2013) Supervised the day-to-day activities of Maintenance Planning Staff. Coordinated with production and associated departments on critical path items to improve facility performance and accountability.
Established and maintained aircraft heavy maintenance visit critical path and workflows utilizing various programs and process flow diagrams
Provided data and conducted meetings highlighting post visit analysis, gap analysis and lessons learned to identify weaknesses in areas requiring process improvements for future activities
Conducted daily meetings and provided progress data to senior staff
Built, published and maintained staff work schedules, vacation, shift swaps, etc. in accordance with current collective bargaining agreement
In collaboration with union leadership, administered disciplinary action if required
Worked directly with local vendors and purchasing insuring timely movement of parts and materials for completion of maintenance tasks
Worked in concert with FAA to insure compliance with maintenance policy and procedures and maintenance safety regulations were being met at all times.
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Aircraft Maintenance Project Coordinator (1998 – 2005) Coordinator between Project Management group and cross-functional departments including engineering, purchasing, aircraft production, planning, records management, quality assurance, etc. to build budgets, timelines and managed all aspects of project through completion. Provided guidance and leadership to project participants for expectations and project deliverables. Provided feedback to participants and departments on achieving project deliverables. Provided liaison and customer support at vendor locations for various projects.
Project lead and vendor liaison for re-painting of aircraft total fleet
Project coordinator for all interior modifications
Project lead for landing gear installations
Project lead and vendor liaison for aircraft leasing and return to service modification in Costa Rica, Central America
Team leader for installation of advanced security cockpit door installations after the events of 9/11
Business representative and customer support for Aircraft Leasing and Sales during sale of aircraft to various customers
Aircraft Line and Heavy Maintenance Production Coordinator (1990 – 1998) Assigned crew specific maintenance tasks and check packages to facilitate timely completion of aircraft visits while in overnight and extended overhaul environments.
Prepared and published all shift crew work schedules
Responsible for daily production assignments and compliance
Planned and developed 24 month forecasts of scheduled maintenance requirements
Coordinated maximum utilization of capacity and resources
Monitored all station manpower capabilities, tooling, provided recommendations for adjustments
Special Projects: Maxi-Merlin end user development and testing Ground Operations Coordinator (1984 – 1990)
Managed ground traffic and aircraft parking for passenger loading and unloading. Coordinated weight and balance with dispatch responsibilities including passenger, cargo and fuel weights.
Coordinated aircraft ground traffic movement between gates, gate assignment and signage changes for passenger information
Pulled weather and updated flight crews for any changes in flight plans
Calculated weight and balance of aircraft based on passenger, cargo and fuel loads
Loaded and unloaded aircraft, tagged baggage and forwarded freight to holding areas for local pickup
Provided customer service in the events of re-routed aircraft due to delays or adverse weather conditions
Dispatch of aircraft
COMPUTER SOFTWARE PROFICIENCY
Microsoft Office Suite, Lotus Notes, Crystal Reports, EmPower MX scheduling software EDUCATION
Forsyth Technical Community College
College level course work completed in Sociology, Oral and Written Communications, Public Speaking, Management Principles and Economics
PROFESSIONAL TRAINING
Zinger-Miller (currently Achieve Global) Certified Facilitator Principles of Project Management
Maintenance Resource Management Human Factors