Paul T. Ferreira

**** ******** *****, **********, ******* 34786

Phone: 407-***-****, ac0xlz@r.postjobfree.com

Career Objective:

Obtaining a position in a progressive organization which will utilize my talents and experience to bring continued success

Experience:

Staples, Inc.

Skills:

- Maintained large book of corporate accounts for the NYC/NJ market, coordinating with outside sales partners

- Consulted with every business segment within corporations to identify needs, offer solutions, and establish partnerships

Positions held:

Inside Account Consultant, Orlando, FL 2014-2017

Hope and Help Center of Central Florida, Inc.

Skills:

- Screened individual consumers applying for assistance in accessing medications paid for by Ryan White Part A and/or B funds

- Made appropriate referrals for alternate funding, including ADAP, AICP, Medicaid, Veteran’s Administration, etc.

- Completed enrollment/recertification documentation for consumers in receiving assistance and/or patient assistance programs

- Networked with other HIV/AIDS resource agencies and local service agencies

Positions held:

Non-Medical Case Manager, Orlando, FL 2011-2014

Walt Disney World Resort & Parks

Skills:

- Trained newly hired cast members in the company’s service basics, merchandise roles, and guest relations

- Instruct other trainers in properly conducting their training sessions with new cast members

Positions held:

Area Trainer of Merchandise, Magic Kingdom 2010 - 2011

FedEx Office and Print Services, Inc. (formerly Kinko’s Inc.)

Skills:

- Managed book of corporate accounts within the Central Florida market, and Central North Carolina

- Identified, developed, and grew prospects, to cultivate relationships suited to meet mutual business goals

- Opened and Managed of one of only ten Commercial Mailing Centers in the organization, and hired staff

Positions held:

Corporate Account Manager, Florida and North Carolina 1998 - 2008

Mailing Services Manager, Nashua, NH 1995 - 1998

BayBank of Massachusetts

Skills:

- Travelled market of 12 cities to support the staffing needs of each individual branch, including management and loan officer needs

- Highly trained in the area of risk management, to include operating procedures in the event of crisis

Positions held:

Sales and Service Associate/Area Floater, Burlington, MA 1989 - 1995

Education:

Bentley College - Waltham, MA Business Management/Marketing

University of Massachusetts - Lowell, MA Financial Management

Westford Academy - Westford, MA General Prep Studies

Achievements:

Professional:

Sales Excellence Award – Staples Inc

Statewide Eligibility Training - Department of Health, Bureau of HIV/AIDS

HIV/AIDS 104 Awareness Course - Hope and Help Center of Central Florida

Personal:

Eagle Scout - Boy Scouts of America

3rd Degree Black Belt/Instructor - Tae Kwon Do

Strengths/Skills:

- Ability to handle high-pressure situations professionally and effectively

- Excellent interpersonal, organizational, service, and communication skills

- Excellent insight and evaluation skills

- Ability/desire to handle multiple tasks simultaneously

- Detail-oriented and self-motivated team player

- Comfortable presenting in front of large groups

- Computer applications: All Microsoft Office Software including Outlook, Ryan White Careware, OTP Sales System, Clarify Software Systems, OneSource Information Applications

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