CURR I CU L UM V I T AE
PERSONAL INFORMATION
NAME ANA VIORICA CIOLAN
ADDRESS **, ***** ******* ******, ******** A28C, ENTRANCE B, APT. 15, BRASOV
TELEPHONE +40-770-***-***
EMAIL: ac0x9b@r.postjobfree.com
DATE OF BIRTH 9-01-1968
WORK EXPERIENCE
• Occupation or position held Team Leader
Dates (from – to) 2016-01 -present
• Name and address of Societe Generale European Business Services employer
• Job description Acts as a single point of contact for large incident resolution through escalation and management across multiple divisions .
* Lead cross-functional teams to satisfy escalations.
* Provide executive level status updates through the lifecycle of an incident-Verbal/Written
* Involved in analysing trends in shaping continuous improvement through business analytics and metrics
*Responds positively under difficult circumstances, handles stress well;
*Supportive of team members and colleagues working under stress.
*Make difficult decisions, prioritize and take appropriate action without prevaricating or unduly delaying, yet willing to be held to account for those decisions and actions, and willing to seek and accept advice from subject matter experts where necessary
• Occupation or position held AS400 developer
Dates (from – to) • 2014-07 - 2015-12
• Name and address of
employer
IBM Romania
Bucuresti,
• Job description Responsibilities, achievements:
Administration, maintenance & development of core banking applications running on iSeries/AS400 using RPG, COBOL, CL & SQL Tools Day to day use of the AS400 tools: PDM, SEU, SQL.
Involved in all the stages of the application lifecycle:
Provide estimations based on the clients requirements.
Creation of the technical analyses using the functional analyze received from the client.
Creation of the detailed analyze.
Execute the development.
Implement the unit tests on development machine.
• Occupation or position held Application developer Dates (from – to) • 2011-10 - 2014-06
• Name and address of
employer
C.D. Software (Subcontractor for IBM Romania)
Bucuresti,
• Job description Responsibilities, achievements:
responsible for the delivery and installation of the HR Access framework version no. 7 to the client Credit Agricole Paris running on Unix using COBOL, SQL
Preventive maintenance: enables to verify the optimal operating condition of the application and provide the option of installing preventive correction measures.
Technical development maintenance: this ensures that the operating software and database management system are adapted to the latest versions.
Legislative and regulatory maintenance: this ensures that the organization meets ongoing compliance standards.
Corrective maintenance: this guarantees a high level of maintenance support to ensure any existing issues are resolved
Provide adequate IT solutions for specific client and offer support regarding technical issues.
• Occupation or position held System engineer
Dates (from – to) • 2008-12 – 2011-09
• Name and address of
employer
“Dr. I. Sbarcea” Clinical Hospital of Obstetrics and Gynecology, Brasov, 36 Baritiu street
• Job description Responsibilities, achievements:
The administration of a data basis and providing the integrity, efficiency and secure work environment in the network it is integrated in.
The organization of a topology with switches and routers, diagnosing the equipment or the stations and the organization of an intranet architecture according to the needs
Specialist in work stations and networks security, including dedicated equipment type firewall and providing consulting services in the security field, both intranet and internet.
Technician specialized in the technical issues, generally Desktop, having a role in the maintenance, diagnosis and HelpDesk for the network stations
Providing backup and restoring data structures and avoiding disasters such as loss of data, disconnection from the electricity or Internet network.
Responsible for all the IT problems/ requirements of a network made up of over 40 work and user stations
Service for the computers and the peripheral equipment
• Occupation or position held Information system engineer Dates (from – to) • 2006-06 <> 2008-08
• Name and address of
employer
Accenture Services SRL,
24, Preciziei boulevard, WOP Building H1, first floor, Bucharest
• Job description Responsibilities, achievements:
Within a bank project where the insurance company Allianz took over 3 Italian insurance companies, I worked at the clients head office of Milan for 1 Analyzing the client’s requirements and drafting the appropriate documentation
Migrating the data basis
Providing the functional adaptation of the entire information system to the partial data migration
Providing the good operation of the products after the migration
Maintenance and surveillance of the subsequent evolution
Drafting technical analysis documents
Maintenance for CICS programs
Writing technical analysis documents
Bug fixing activities
Back-end code development
Testing the developed code (CMMI Peer-Review, CMMI Unit Tests)
guaranteeing the programmation standards set by the client
personally follow the COBOL implementation and the unit test of the software components of which I am responsible, according to the functional and technical specifications my supervisors gave me.
analysing and developing COBOL batch and CICS DB2-based applications using COBOL, CICS, SQL, JCL languages on Mainframe
• Occupation or position held Programmer
Dates (from – to) • 2006-03 <> 2006-06
• Name and address of
employer
Toptech SRL, Bucharest
• Job description Responsibilities, achievements:
Developing an application in the banking field for the VIVEO group:
Taking part in the application development and maintenance
Developing and maintaining bank products in the information system
Changing and improving the existing modules
Making tests, errors solving
• Occupation or position held Analyst programmer
Dates (from – to) • 1991-09 <> 2006-03
• Name and address of
employer
Metrom SA, Brasov
• Job description
Drafting and maintaining the soft for the administration accounting and assets records and the processing of bookkeeping documents
All this time I also gathered knowledge of network administrator and I worked at the company BTC computers as consultant
EDUCATION AND TRAINING
• Dates (from – to) 2012
• Name and type of
organization providing
education and training
French Alliance Brasov
• City Brasov
• Description / specialization DELF B1 diploma
• Dates (from – to) 2009
• Name and type of
organization providing
education and training
Crup S.R.L
• City Brasov
• Description / specialization Work safety inspector course of 80 hours
• Dates (from – to) 2008
• Name and type of
organization providing
education and training
Brahms International
• City Brasov
• Description / specialization Computer network administrator course
• Dates (from – to) 2004 – 2008
• Name and type of
organization providing
education and training
‘Dimitrie Cantemir’ Faculty of Finances, Banks and Accounting
• City Brasov
• Description / specialization Finances, Banks and Accounting term of studies: 4 years
• Title of qualification awarded University Degree (graduate)
•Dates (from – to) 1986 - 1991
• Name and type of
organization providing
education and training
The University of Bucharest
• City Bucharest
• Description / specialization Mathematics – Mechanics Term of studies: 5 years
• Title of qualification awarded Baccalaureate Diploma (unskilled)
•Dates (from – to) 1982 - 1986
• Name and type of
organization providing
education and training
"A. Saguna" Academic High School
• City Brasov
• Description / specialization Mathematics – Physics Term of studies: 4 years
PERSONAL SKILLS
AND COMPETENCES
.
FOREIGN LANGUAGES English – intermediate level;
French - intermediate level;
Italian – proficient;
German – Beginner;
Dutch - Beginner;
COMPUTER SKILLS
AND COMPETENCES
Systems and networks Windows, Unix, OS400
Languages Java (training), Cobol (senior expert), SQL
(beginner), HTML,PHP, RPG, CL
Data bases IBM DB2, ORACLE
Various others OS390 – TSO – CICS – DB2 – JCL –
VSAM
Office
automation
MS Office (Word, Excel, Powerpoint,
Outlook, Internet Explorer)
OTHER SKILLS
AND COMPETENCE
Loyalty, seriousness, sociability, ability to work with little supervision, communication and relations abilities, very good organization and attention to details, abilities to draft reports, ability to quickly assimilate new information, easy communication in English and Italian (fluency, grammar correctness), team spirit
Other activities Hobby
Photography, Swimming