Manager Sales

Jenna Boucher

**** ******** ****, ************, **, 28304 213-***-**** **************@*****.***

OBJECTIVE

To continue my career with an organization that will utilize my management, supervision, and administrative skills to benefit mutual growth and success.

Education

Success College, Halifax, NS Nova Scotia, Canada Graduated: June 2006

Associate's Degree – Counselling/Social-Human Services

Professional Experience

Amanda Spagnoli Playa Vista, CA April, 2016– June, 2017

Personal Assistant to Technology Sales Executive

●Provide support to Technology Sales Executive

●Planned and supervised all personal travel arrangements including: air travel, ground transportation, and accommodations.

●Reconcile all travel expenses.

●Trusted with full financial authority to execute any and all tasks.

●Maintained and managed activities, commitments, and deliveries.

●Planned the time table schedule of business, personal and weekend events.

●Efficiently managed telephone calls, emails, and collected/sort mail.

●Assisted in early childhood development; motor skills, social manners, training.

●Core skills acquired; adaptability, planning and organizing, and good communications skills.

●Schedule and coordinate creative and educational activities weekly.

●Responsible for filing, faxing, copying and other administrative duties.

●Being available at all times and on short notice.

●Responsibility to coordinate all duties in connection with household/personals.

Groupe Dynamite Edmonton, AB, Canada October, 2015 – March, 2016

Assistant Manager- Women’s Clothing Company

●Assistant Manager in global women’s clothing store.

●Responsibilities included managing a team of 6+ employees daily.

●Performed all administrative duties including coordinating and scheduling employees schedules,

●Accountability and processing of store financials through both computers and cash operations; opening and closing of store.

●Educated team on operational processes related to shrink reduction/loss control.

●Communicated directly to aim at understanding customers’ needs and provided recommendations for corresponding services either for initial sale or upsell opportunities.

●Responsible for filing, answering heavy phones, preparing and completing merchandise changes for store visuals.

●Proven leadership skills in exceeding both individual and sales/revenue targets.

The Head Shoppe Salon Halifax, NS, Canada May, 2012 – September, 2015

Salon Manager

●Manager in fast-paced hair salon.

●Responsibilities included on-boarding, coaching and managing a team of 10+ employees daily.

●Manager of all operational activities for salon; filing, heavy phone calls/appointment booking and organizing employees schedules.

●Accountability and processing of store financials through both computers and cash operations; opening and closing of store, bank deposits and product purchases for both professional use and client product purchases.

●Responsible for all facets of inventory management including measuring and controlling shrink reduction/loss control.

●Proven track record of exceeding individual and team sales targets as well as regional company targets.

●Coaching and measuring employee’s performances to ensure sales goals/targets were met daily/weekly/monthly.

●Demonstrated ability to analyze customer satisfaction issues or adverse situations with excellent outcome of client satisfaction to retain current customer base.

Other/Related Experience

LaSenza Halifax, NS, Canada June, 2009–April, 2012

Retail Sales Associate/ Shift Coordinator

YWCA, A Turning Point for Women Halifax, NS, Canada September 2010-April, 2012

WISH (Women in Sponsored Housing) Foundation Coordinator

Skills/Achievements

●Dedicated, Personable, Trustworthy person with Organizational, and Communication skills driven to achieve.

●Multiple certificates in coordination with Human-Services.

●Volunteered at various women’s/men’s shelters.

Professional References

●Furnished upon request.

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