Administrative Assistant Data Entry Recptionist
Resume:
Allison C. Ritter
*** ********** ****** **. * #**15
Macon, GA 31210
850-***-**** (Cell)
ac0x5z@r.postjobfree.com
Education
December 17, 2005 A.A. in Paralegal Studies, Keiser College, Tallahassee, Florida
Academic Profile:
Real Property; Wills, Trusts, and Estates; Ethics; Family Law
Criminal Law / Procedure; Legal Research and Writing
Civil Litigation and Legal Ethics; Torts and Family Law
Contracts; Business Entities and Bankruptcy
April 27, 2002 B.S., Elementary Education, Florida State University, Tallahassee, Florida
August 9, 2000 A.A. North Florida Community College
Member of Phi Theta Kappa International Honor Society
Professional Skills
Computer Experience: Microsoft Word, Access, Excel, PowerPoint, and Microsoft Internet Explorer, Netscape, Microsoft Outlook, and data entry
Proficient in legal research and legal writing including wills, contracts, memoranda, pleadings, discovery, and motions
Certified in Westlaw- August 2005
Work Experience
Jan. 16-Apr. 16 H&R Block, Dunbar, WV
Tax Associate
Answered multi-line telephone system
Scheduled appointments for clients
Wrote over 120 tax returns including 1040EZ, 1040A, 1040
Formed partnerships with businesses to promote new client growth
Educated clients about our products
Resolved client issues with their tax returns
June. 15-Dec. 15 H&R Block, Dunbar, WV
Tax Associate
Answered multi-line telephone system
Scheduled appointments for clients
Wrote tax returns including 1040EZ, 1040A, 1040
Helped clients solve letters from IRS and State of WV
Jan. 15-Apr. 15 H&R Block, South Charleston, WV
Client Service Leader/Tax Associate
Answered multi-line telephone system
Wrote tax returns including 1040EZ, 1040A, 1040
Supervised 9 tax professional and 4 CSP’s
Ordered supplies as needed
Formed partnerships with businesses to promote new client growth
Coached associates on Products
Resolved client issues with tax returns
Jan. 14- Apr. 14 H&R Block, Dunbar, WV
Client Service Professional
Answered multi-line telephone system
Greeted clients
Assisted clients by scheduling appointments with Tax Professional
Checked in clients and secured tax documents
Managed front area by keeping clients informed of when Tax Professional would be
available
Kept office and coffee supplies stocked in their designated areas
Checked out clients by taking payments for tax services
Assisted the Marketing Street Team by distributing flyers and promoting H&R Block
May 11-Aug. 12 Florida Coalition Against Domestic Violence, Tallahassee, FL
Receptionist/Administrative Assistant
Answered multi-line telephone system
Assisted clients in the office and on the phone
Responsible for scanning AP Invoices into Box.com
Responsible for updating Provider Database
Bid out quotes for Graphic Designers/Printers for resources
Ordering and maintaining supplies
Responsible for Travel Reimbursement for VP
Feb. 10- Aug. 10 Hill Mortgage Consulting, Tallahassee, FL
Short Sale Processor
Responsible for scanning and preparing new client files
Responsible for sending client financial packages to lenders
Gathered updated financial information from clients
Gathered updated Listing Agreements and Contracts from realtors
Answered multi-line telephone system
Assisted clients in the office and on the phone
Apr. 08-July 09 Premier Bank, Tallahassee, FL
Loan Operations Assistant
Responsible for scanning documents into Synergy
Responsible for filing documents in appropriate files
Prepared correspondence to send to customer
Prepared Satisfactions and Partial Releases
Prepared Release of Liens
Posted payments to customer accounts
Assisted customers with billing questions
May 06-Dec. 06 Collins Law Firm, LLC, Tallahassee, FL
Legal Assistant
Updated filing, maintained client files, and scheduled depositions
Filed pleadings, summarized depositions, and maintained lawyer’s calendar
Answered multi-line telephone system and assisted clients in the office
References:
Amanda Truex
H&R Block
1-800-***-****-Employment Verification
www.theworknumber.com
Joyce Welshhans
H&R Block
1-800-***-****-Employment Verification
www.theworknumber.com
Patricia Duarte
Florida Coalition Against Domestic Violence
Jay Hill
Hill Mortgage Consulting, Inc.
Amy Campbell
Premier Bank
Richard Collins
Collins Law Firm
Contact this candidate