IT Project Manager
Resume:
Jonathan M. Cohen, PMP
Dallas, TX 7524
ac0wzx@r.postjobfree.com
Linked In - URL
Summary: Hands on IT Manager with over 15 years in Healthcare and 7 years in Telecommunications. Experienced across multiple core competencies including project management, data networking, software development, finance and accounting. Recognized throughout career for being a problem solver, innovator, strong team builder and mentor. Able to work in a high stress, fast-paced environment.
Education: B.S. in Computer Science, University of Texas at Dallas - August 1994
Certified: PMP Certification (PMI Member)
Project Mgmt: MS Office Suite, MS Project, PPM Tools
Healthcare: Allscripts, MediSoft, MediTalk, Centricity, Brentwood, pMD, Follow My Health, Medgraphics, Midmark, BreezeSuite, Intellisoft, OfficeMate and Optomap
Software: Office 365, Adobe Acrobat, Cisco VPN client, Sonicwall Global VPN client, VMWare, Parallels, Pro Series, QuickBooks, Quicken, Quick & Easy
Professional Experience
IT Project Manager/Network & System Administrator - Southwest Pulmonary Associates, LLP, Dallas, TX. 2011 – 2017
Managed, administrated and supported over 30 IT projects for 5 offices, 2 data centers and 100+ users.
Worked with all departments on defining requirements, planning and budgeting for all projects.
Performed research and procurement of equipment and software needed for all projects.
Negotiated and signed all contracts with third party IT vendors.
Project management of migrating company to electronic healthcare system. Project budget $1M.
Designed, implemented, maintained and supported the data network and telephone system. Upgraded network from ISDN lines to an MPLS network to increase productivity of employees and secure the company intranet to meet HIPAA standards. Upgraded PBX telephone system to VOIP.
Created a virtual office for remote access by physicians to increase the efficiency of closing charts on time to avoid government fines of up to $360,000.
Managed installation and configuration of HL7 interfaces to the EHR for patient portal, immunization reporting, patient check in process of filling out forms and Labcorp for electronic test submission and results.
Provided customer service support for all users, performed root cause analysis of all IT issues and managed problem escalation with third party vendors to resolve issues in a timely manner.
Worked with finance department to streamline medical billing by using third party HIPAA compliant software with an HL7 interface to automate the billing of out of office patient consults. Saved company from hiring 2 additional employees - $80K/yr.
Established and controlled system access and security. Performed risk/breach assessments and made recommendations for security enhancements.
Researched new HIPAA certified products and worked with the privacy officer and operations manager to ensure the enforcement of HIPAA guidelines in the workplace to avoid fines of $150,000 or more.
IT Consultant - Power Systems, Inc., Dallas, TX. 2001-2011
Eighty percent of clients were clinics (Neurosurgery, Cardiology, Pulmonology, Orthopedic, Pain Management, Radiology Imaging and Optometry).
Established new relationships to generate business and run the day-to-day operations of the company.
Worked with customers to define requirements and plan their budget.
Managed the design, implementation and support of data networks, telephone systems and computer systems for over 40 single and multi-location businesses. Provided customers forecasting for equipment life cycle.
Performed cost analysis and scheduling of installation and maintenance of data and telephone cable, network routers and security appliances, PBX and VoIP systems, network servers, desktop and laptop computers, handheld devices, peripherals, backup devices, medical devices and software.
Collaborated with third party vendors to provide software and services to clients.
Performed root cause analysis on all IT issues for clients and resolved issues in a timely manner. Managed problem escalation when problems occurred with third party software or services.
Director of QA and Product Verification - RLX Technologies, Inc., The Woodlands, TX. 2000-2001
Founding member of engineering team to pioneer the first prototype of the blade server. The blade server was a stripped-down computer server that included all of the necessary components to operate as a computer while taking up 20% of the space and consuming only 20% of the power of a traditional 1U server.
Performed planning and budgeting of projects and resources. $1.5M budget for 8 internal employees and 2 outsourced test partners, which consisted of an additional 30 employees.
Made largest sale in the company of $250K to Key Labs as a sales engineer.
Project manager for building the hardware/software/test labs, corporate network, and user equipment. Budget was $1M.
Managed technical side of manufacturing and verification automation of products with Pemstar to streamline product defects to less than 4%.
Created a purchasing department and process for supply chain demand. Established and managed relationships with vendors. Worked with accounting department on all vendor contracts for products and services.
Collaborated with hardware/software design, IT, operations, sales, marketing, and service departments to create and improve the overall quality process of the product and corporate information.
Provided level 3 technical support and product training for customers and field engineers.
Project Coordinator/Team Leader - Nortel Networks - GSM Wireless Division, Richardson, TX. 1994 - 2000
Designed/implemented a V.35 to TCP/IP protocol translator in C on a SPARC workstation that enabled virtual to physical translation. Saved the company $26M on hardware costs over 2 years. Reduced the development time and cycle testing of each release. Software sold to other internal business units to generate revenue for the Automation Test Group. Produced over $500K of revenue that group used for additional resources. *Received an award for design excellence and innovation.
Collaborated with another department prime to design, implement and support the network for GPRS and UMTS design and test labs. This included planning and budgeting for hardware and software resources. Project budget was $2M.
Provided technical product support for the U.S. trial sites and satellite labs including verification office, interoperability and automation labs. Received 5 awards for innovation and dedication
Designed the test strategy for GPRS01 robustness testing and created automated test cases in C/C++.
Designed the test strategy for Sponsored Call/Cell, Virtual Private Network and Prepaid Services features in GSM08 and Prepaid and Homezone Services in GSM09. Created automated test cases for all features in C/C++.
Created web pages for each feature in html for the company intranet.
Nortel Networks continued…
Developed test heads and protocol converters for the GSM mobile switching centers automation test platform and virtual captive office in Unix C/C++. Protocol codecs included SS7, PTS, MTP and SCCP (ANSI and CCITT variants).
Maintained and improved the ISO procedures and passed 3 audits.
* Received 5 awards for innovation and dedication between Dec 98 and May 2000.
Additional Technology
Languages: C/C++, Expect, HTML, CGI, PHP, Javascript, PERL, Assembly and Pascal.
Hardware: Sonicwall, Cisco, Nortel Networks DMS, Passport, Norstar CICS and MICS; Netopia R-3100, Sun Microsystems, HP425, HP700 and N6000 Series; Catapult Communications DTC-S 8800; Tektronix 1103 Protocol Analyzer and 1207 Automated Tester; Compaq, Dell, IBM, HP, Sony, Fujitsu, Hitachi and MAC; RLX System 324 & System 1U.
O/S: UNIX, Linux, Windows, Windows Server and MAC.
Certifications: CCNE, Cisco Certified Network Engineer
(Expired) Advanced Object Oriented Programming
Copper and Fiber Installation
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