Customer Service Management

Victor Williams

***.**********@*******.***

Home # 240-***-****

**** **** ****** #***

Landover, MD 20785

U.S. Citizen

Profile

I am the first to come into work and the last to leave. I enjoy learning from people and working. I have been this way since a young child. I achieve the organizations objectives. I want badly to find the right job. My past employment history demonstrates to any person my work ethic as a team player. I worked extensively in customer service. I have computer knowledge also. An employer can count on me to be an upstanding employee that can work hard and intelligently. I assist the organization that I am working for reach its goal’s.

Education

UNIVERSITY OF PHOENIX, Greenbelt, MD, 20770

Bachelor Degree of Business Administration Management GPA – 2.9

120 Semester hours completed including the following courses with 24 credit hours in each: finance, law, contracts, purchasing, economics, industrial management, marketing, quantitative methods, and organization and management.

COLORADO TECHNICAL UNIVERSITY, Colorado Springs, CO, online

Master Degree GPA- 2.8

Homeland Security Major

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Employment History

June 1985-August 1985

CASHIER and COOK, RIB PIT RESTAURANY:

30 hours week

Salary: $7/hour

* First job at 15 years-old I had to leave because I had to concentrate more in high school.

I gained an appreciation for business. I handled the cash register, cooked, and cleaned restaurant.

August 1987-August 1988

SMITHSONIAN AIR AND SPACE MUSEUM

30 hours week

Salary: $8/hour

Supervisor: Mike Johnson

* Cleaned restaurant and carried out duties as a waiter.

November 1989-January 1991

Circuit City Warehouse

40 hours week

Salary: $10/hour

Supervisor: Henry Gizzi

* Took broken electrical equipment to technicians to be repaired. Gave repaired electrical equipment back to customers. . Kept the warehouse (where broken and repaired electrical equipment was stocked) in order.

June 1991-June 1995

Safeway Division Office

40 hours week

Salary: $10/hour

Supervisor: Nancy Keene

* Called grocery store customers of their returned checks and collected payment. Look for ways to cut costs. Cut costs,

I gained much business and working experience in an office setting from supervisor Nancy Keene.

Professional Affiliations

National Democratic Party Member, 2002-present

Professional Attributes

I have a strong work ethic. Respects everyone’s view and was known in workplace for that. Can type at 62 words per minute was tested in 2004 but can type even faster now.

History

I had to nurse my sick father from 1995 until 2009. It was not a sacrifice it had to be done by me. Read all things that has to do with the government. I am very interested in all things political.

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