ENTRY LEVEL ADMINISTRATIVE ASSISTANT

With over * years of customer service experience, I have thorough knowledge of customer service and administrative practices to accomplish your company’s goal.

EDUCATION

*DeVry Keller Graduate School of Management- Currently enrolled

*Talladega College May 2010

Bachelor of Arts, Business Administration

PROFESSIONAL DEVELOPMENT SKILLS

*Customer Service Skills *Research/Event Planning Skills * Results-Oriented

*Project Management Skills *Website Management *Oral and Written Communication Skills

*Administrative Skills *Detail Oriented *Microsoft Office Programs/Outlook

RELEVANT EXPERIENCE

Kherimba Facility Service December 2012-Present

61 Forsyth St, Atlanta Ga, 30330

Supervisor: Charles Sapp, 404-***-**** may be contacted

Interior Maintenance Manager

Manages the quality of tangible property within the Sam Nunn Federal Complex

Trains workers to ensure consistency of quality service standards without supervision (4)

Facilitated several vendor referrals to senior executive and public officials which resulted in the site being

approved for high profile events

Southern Food Management Service August 2010-September 2011

61 Forsyth St, Atlanta, Ga, 30330

Supervisor: Pamela Kinney, 404-***-**** may be contacted

Customer Service Representative

Operated a computerized cash register independently that serviced over 400 customers on a daily basis

Marketed products to customers through providing excellent customer service which resulted in increase of

sales by 70%

Maintained thorough knowledge of store merchandise and provided efficient service with high

level of accuracy

Calculated total payments received during a time period, and reconciled sales for the management team.

Compiled and maintained non-monetary reports each month for record keeping

Talladega College October 2005-March 2010

627 West Battle St, Talladega, AL 35160

Supervisor: William Wynn, 256-***-**** may be contacted

Records Management Clerk Intern

Managed 300 student’s confidential records along with filing student records

Prepared items to be mailed from the Records office and daily entered data into the Talladega College student databases under the strict supervision

Demonstrated professional behavior at all times, provide students with information, and documents

pertaining to their records

Performed other duties independently assigned by the Director, Student Records and Registration, which, resulted in trustworthiness of students’ records

Atlanta Workforce Development Agency April 2004-July 2005

818 Pollard Blvd SW, Atlanta, GA 30315

Supervisor: Kevin Ware

Clerical Assistant Intern

Takes clear, accurate and complete telephone messages and routes them to appropriate staff

Assign job duty location and assignments

Provides clear and correct information to the caller about routine processes

Reviews paper documents for completeness and legibility and copies and distributes them as assigned

Assign Pay checks, along with Public Transit cards

Scan and upload documents via scanner, computer and printer

COMMUNITY SERVICE

True Born Again Ministries

Event Coordinator

• Assisted in coordinating Pastor's Anniversary by decorating, planning, and serving the church body

Contact this candidate