2008 Current

Christopher W. Mannoia Hm: 757-***-****

**** ******* **. *********@*******.***

Suffolk, Virginia 23435 Fax: 757-***-****

______________________________________________________________________________

EDUCATION

Master of Professional Communication, Westminster College ‘03

B.A. (Communication) University of South Florida ‘99

EXPERIENCE

2003 to present International Writing Consultants, Suffolk Virginia-Owner

Self styled consulting, freelance writing, editing, graphic design, and

training organization. Responsible for marketing, sales, personnel

management, and day-to-day operations of a small, high-energy,

flexible company that responds to customer needs in a wide variety of

corporate arenas.

Steady record of increased business tempo and profitability.

Operates in sixteen states and Canada.

Received several commendations for early contract completions.

2006 to 2008 Celadon Trucking Services, Indianapolis Indiana-U.S./Canadian Fleet Driver

Responsible for scheduling, operation, logistical planning, and international

transport for United States and Canadian Regional Fleets; operated equipment,

averaging over 3,000 safe miles of international operations each week from multiple

\ customers in the United States, Mexico, and Canada.

2005 to 2006 J.B. Hunt Transport, Lowell Arkansas-Operations Manager/Safety Instructor

Responsible for scheduling, dispatching, load planning, safety-compliance,

unit maintenance, route planning, operational coordination, driver training, and customer relations for a one-hundred unit, twenty-two million dollar retail account in Suffolk Virginia. Managed ninety-seven drivers in all aspects of account night operations; responsible for Level of Service (LOS) of over ninety-nine (99) percent on-time deliveries, coordinated emergency situations, planned and executed operations with customer representatives, backhaul, van, and Intermodal operations; contributed to the account’s current record of two-million accident free miles.

Assigned to support managers at various accounts in Eastern Pennsylvania; responsible for daily operations of both local, van, and flatbed operations; duties included managing drivers, invoicing, load (and route) planning, backhaul, payroll, and general administration of J.B.Hunt and customer software systems (PACE, QVC, Odyssey, Lean Logistics, etc.).

Assisted with Dedicated Contract Services (DCS) safety inspections of major Northeast regional accounts; duties included on-site record inspections, driver training, log reviews, account specific (safety) curriculum development, and “Safety Blitzes,” designed to maintain a high level of safe operations.

Assigned as terminal safety instructor at the J.B.Hunt East Brunswick terminal of operations; responsibilities included: redesigning (safety, F.M.C.S.R, operational, and driver specific) curriculum, conducting classroom (and road) training for new driver candidate orientation; conducting new-hire, post-accident, annual review, and manager designated road tests for J.B. Hunt driver personnel; redesigned road (and backing tests), reviewed driver logs, and provided corrective counseling; instructed Smith System classroom and road training for new drivers.

2003 to 2005 Knight Transportation/Crete Carriers, Salt Lake City Utah-Driver

Responsible for the safe operation and on-time delivery of dry van, reefer,

and tanker cargoes throughout the lower forty-eight United States and

Canada. Operated units, planned loads, and assisted with route planning

for diverse fleets of over 3,000 trucks. Developed and implemented training

in critical areas such as Hazmat transport, personal (and on-the-road) security, and

safety.

2002 to 2003 Mountain West College, Salt Lake City, Utah-Associate Professor

Responsible for preparation, instruction, and academic development of

over 100 college students of various educational and demographic backgrounds. Wrote, edited, and instructed basic and advanced oral, written, and family communication courses, history, and strategic management seminars. Designed educational materials,

developed curriculum, and provided intermediate and advanced career counseling.

Awarded “Adjunct Instructor of the Quarter, FY 2002”

2000 to 2002 C.R. England Trucking, Salt Lake City Utah-Trainer/Instructor/Driver

Responsible for management, supervision, and instruction of a 296-vehicle training fleet. Managed, planned, and coordinated all facets of academic, vocational, and operational development for diverse groups of trainers, students, and staff. In-house instructor. Conducted classes, testing, and evaluation in areas of federal safety guidelines for tractor-trailer operations.

1999 to 2000 Gulf Coast Enterprises, Tampa Florida-Project Manager

Responsible for long term and day-to-day operation of major medical support

company. Supervised forty-two personnel in all aspects of hiring, training,

strategic planning, supply, payroll, scheduling, discipline, and customer relations.

Managed 344,000-dollar annual budget.

Reorganized existing management practices using Total Quality Management models.

Wrote, directed, and facilitated multiple in-house training courses.

Reduced operational costs by thirty-five percent.

Oversaw HIV facility construction and operational start up.

1996 to 1997 Naval Air Station, Whidbey Island Washington-Project Engineer

Initiated, managed, and coordinated multi-million dollar construction/recycling program. Responsible for problem isolation, emergency management planning, contract negotiation and quality assurance. Ensured accountability of all phases of building construction, landscaping, recycling, and logistical support. Supervised combined military/civilian team of 120, while directing forty-four vendors within OSHA guidelines.

Created award-winning base recycling program.

Implemented construction and landscaping quality assurance program.

Reduced cost overruns by 1.5 million dollars.

Designed Total Quality Management seminars for over 8,000 personnel.

Professional Writing Experience

2001 to present

Driver Manager Training Manual (J.B. Hunt Transport, training curriculum, 2006)

What’s new in “Surprising Suffolk?”(Suffolk Herald, 2006)

Driver Attrition, the causes, and fixes (Trucker Magazine, 2005)

If it sounds good, use it (Trucker Magazine, 2004)

Group Communication and Health Information Management (consultant report, 2003)

Oral Communications (college course, and curriculum design, 2002)

“Window of My Mind” (feature article, submitted to Sun magazine, 2002)

Mensworld magazine (cover design, 2002)

The Roundtable (corporate newsletter production, 2002)

MPCommunique (newsletter design, 2002)

“Searching in Salt Lake: The Underside of the Web” (feature article City Weekly magazine, 2003)

Effective Presentation: How It’s Done (training course, 2001)

Training in the New Millennium (training seminar, 2003)

RFK: Ethos or Pathological? (Magazine Article 2001)

Coding, Medical Records, and Professional Placement (corporate start-up project 1999)

Multiple corporate and academic editing projects

1997 to 1999

University of South Florida

Assisted in screenplay adaptation of Bram Stoker‘s Dracula, 1998.

Miscellaneous Fluent in Spanish language

Computer literate in Microsoft Suites, Adobe Photoshop, Power Point, and Quark

Member of Golden Key, Phi Kappa Phi, and Phi Beta Kappa honor societies

Hold Commercial Drivers license with passenger, doubles, triples, and tanker endorsements.

Contact this candidate