Kimberly Ferrell

HUMAN RESOURCE / ADMINISTRATIVE SPECIALIST Phone: +1-757-***-**** // ac0w7e@r.postjobfree.com

Educated professional with Bachelor of Arts degree from Christopher Newport University, Newport News, Virginia offering over 7 years of Administrative / Human Resource experience. Skilled in all aspects of office administration such as, office applications; Microsoft Office-Word, Excel, & Power Point, Microsoft Outlook, Kronos Payroll, Applicant Tracking Systems, HRIS, and Company Intranet; designing forms and spreadsheets, data entry, compiling and analyzing data, and producing reports; transcription; organization of filing systems; invoicing; handling multiple line phone systems; maintenance of multiple calendars; scheduling appointments, travel arrangements and reimbursements; event coordination and execution of logistics.

Proven record of success achieved through self-motivation and demonstrated capability to work positively in a rapidly changing environment, always seeking opportunities to grow and willing and able to learn new systems and quickly apply new skills. Actively listens, executes plans, provides support, and manages multiple and competing tasks in an organized manner and within specific deadlines. Additional skills include effectively working with a diverse constituency and collaboratively as a team member building rapport and positive employee relations with excellent interpersonal, customer service and communication skills.

E D U C A T I O N

Bachelor of Arts // Christopher Newport University // Newport News, Virginia

E M P L O Y M E N T H I S T O R Y

ADMINISTRATIVE ASSISTANT / Riverside Convalescent Center / August, 2004 June, 2005

^Assisted and proactively supported Director of Nursing with daily administrative duties, payroll and coordinating schedules for nurses

^Created and coordinated monthly schedule providing coverage for 3 different shifts and accommodated over 100 nurses, maintained schedule on a daily basis, and organized shift coverage due to calling out/sickness

^Accurately managed and processed nursing staff payroll (Kronos) and generated reports bi-weekly and monthly

^100% compliant with company policies and procedures in accordance to PTO/FMLA/Workers Compensation/Sick/ Holiday and Vacation Pay.

HR ASSISTANT & RECRUITER / Rally Staffing / June, 2005 November, 2005

^Communicated daily with NYK Logistic leaders requesting expected hiring quota to fill a variety of open positions on multiple shifts.

^Sourced, selected, interviewed and hired job applicants to fill temporary assignments for NYK Logistics

^Administered drug screens and background checks, processed new hire paperwork (I-9s, tax information, eligibility) into human resource data based system, clearly explained assignment details, schedule, and pay rate

^Provided general office administration duties to support productivity

FULL CYCLE RECRUITING MANAGER / Wyndham Vacation Resorts / November, 2005 January, 2009

Received the highest and most prestigious award given as Wyndham Vacation Resorts PRESIDENTS CLUB #1 RECRUITER throughout entire company.

^Interfaced daily with senior management, actively listened to recruiting expectations, disseminated status of ongoing assignments, developed a plan of action with effective strategies and provided high volume recruiting efforts to exceed monthly quota of 40+ new hires

^Maintained an active pipeline and performed recruiting searches using sources such as, applicant tracking system, networking, internet recruiting resources, media advertising, job fairs, cold calling, incentive based ‘PREP’ program/employee referrals and developed and coordinated recruitment events and executed event logistics

^Provided and facilitated trainings with management related to interviewing techniques, selection process, and implementing retention programs

^Referred potential candidates to managers for 2nd interviews, ‘shadowing’ and collaborated on hiring recommendations

^Managed employment records using human resource management software

^Processed drug screens / background checks, interpreted and explained job responsibilities, compensation, and benefits ensuring 100% compliance with Federal & State Laws, maintained current knowledge of Equal Employment Opportunity (EEO), affirmative action guidelines & laws (ADA), company policies & procedures, scheduled and assisted with orientation

^Strategically steered administrative office operations managing multiple and competing tasks within specific deadlines and delivered results

^Created, managed and prepared operational reports. Maximized cost effective expense control and productivity, closely monitored $120K annual recruiting budget, tracked recruiting expenses, recorded and prepared invoices, monitored P.R.E.P, coordinated travel arrangements and expedited reimbursements

^Attended meetings and conferences at local and corporate offices, discussed current events, shared concerns and best practices, and participated in educational opportunities to learn new programs. Proactively offered assistance and provided support to other departments

SERVER / Vinnys Pizza and Pasta #2 / March, 2009

^Managed 8+ table section(s) and multitasked in a fast paced, high turnover establishment

^Prioritized delivery of guest’s requests, anticipated needs, and resolved any issues calmly and quickly

^Increased & generated highest sales clearly communicating and suggestively up-selling menu items

^Established repeat customers by building rapport and delivering exceptional customer service

^Collaborated effectively as a team player and proactively supported staff, offered guidance and answered inquiries

S K I L L S

Office Administration & Organization

Perceptive Sense of HR Practices & HRIS

Full Cycle Recruiting & Applicant Tracking Systems

Payroll / Invoicing / Budget Management

Data Compilation & Operational Reports

Process & Performance Improvement

Schedule & Calendar Coordination

Timely Management of Multiple & Competing Tasks

Event Coordination & Execution of Logistics

Effective Communication with Diverse Constituency

Customer Service & Relationship Management

Constructive & Cooperative Team Player

Training & Orientation

Willingness to learn & Apply New Skills Quickly

SOFTWARE

MS Word / MS Excel / MS Power Point / MS Outlook & Calendars; HRIS; Kronos Payroll; Taleo & Talenthook Applicant Tracking Systems; Internet / Intranet; Micros & Posi Touch

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