Tehja C. Dowdy

**** *. ********* ***

Laveen, AZ 85339

623-***-****

480-***-****

SUMMARY

Energetic, quick learning, self-starter, who will bring a strong work ethic and time management to my position.

EXPERIENCE

09/2016-12/15/2016 Areotek Tempe, AZ

Nike Customer Service Athlete

Assigned to Concentrix

Providing Outstanding Customer Service, Taking Inbound calls, assisting customers with placing an order, checking an order status, assisting customers with choosing, style color, size preference, understanding what the purpose of the item is. Set up accounts for customers, entering their personal information and phone number.

05/2016- 09/2016 John Wehr Tempe, AZ

Daytime Caregiver

Providing companionship, cooking, cleaning, bathing, helping with emails, sorting through items and book collections.

3/2015-4/2016 Xerox Company Tempe, AZ

Sr. Customer Service Rep. and Data Entry

Providing Outstanding Customer Service, Taking Inbound calls, assisting customers with the opening of their Health Saving Accounts, Providing account close reasons, helping to find documents, help with understanding tax forms, assisted with the closing of Health Saving Accounts and Medical Saving Accounts, making outbound calls to customers who needed call backs.

8/2014 - 2/2015 Staff Mark Phoenix, AZ

PSS Technician

ASSIGNED TO ASURION

Providing excellent Customer Service, taking inbound calls, troubleshooting and assisting customers with all problems with their wireless devices. Making outbound calls to customers who needed call backs and successfully resolving issues.

02/2014 - 5/2014 Jimmy John's Troy, MI

In Shop Worker

Customer Service, Training, Cashier, Answered Phones, completed food products to customer order, Stock, Clean up

09/2013 - 01/2014 USA ONE INC. Detroit, MI

Telemarketing

Third party vendor that answered inbound calls, gave in depth information in regards to delinquent hospital bills. Processed payments and made payment arrangements.

05/2012 - 08/2012 Power of the Word Ministries Phoenix, AZ

Summer Youth Program

Youth Coordinator for summer food program, assisted with daily educational and spiritual activities. Assisted with food preparation and serving of food to children

EDUCATION

Tolleson Union High School

General Studies

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