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Customer Service Pharmacy Technician

Location:
Maywood, NJ, 07607
Posted:
June 19, 2017

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Resume:

Resume

Hiren Patel

** ******** ****,*******

New Jersey 07607

Ph no: 201-***-****

E-mail: ac0w2z@r.postjobfree.com

OBJECTIVE:

Ambitious, hardworking, self-motivated and responsible individual with an outgoing personality who enjoys meeting challenges and seeing them through, while remaining confident and good humoured under pressure.

Proficiency:

• Understanding principles, implementation and support upcoming technology

• Excellent communication and working skill, ability to interact effectively with all levels of personnel,quick learning and time management.

Educational qualification:

Master of Science (Biotechnology):

University Of East London, Stratford, London (UK). Pass (2011)

Bachelors of Science (Biotechnology):

Sardar Patel University, India.(March/April-2008)

Work experience:

1- Washington Shop Pharmacy, East Orange, New Jersey

May 2017- on going

Job title: Pharmacy Technician

Perform duties assigned by the pharmacist

Telephonic communication with doctors and patients.

Assisting with insurance claims processing.

Handle and resolve patient complaints and inquiries in a timely manner;

Data entry of prescriptions, patient demographics, and physician information into pharmacy dispensing software and Excel

Billing prescriptions through D.0 online prescription billing and collecting out-of-pocket payments from patients;

Making courtesy patient phone calls and refill reminder calls to patients;

Participating in the company's continuous quality improvement program;

Comprehending and appropriately executing company SOPs

2-Stemcyte India Therapeutics Pvt Ltd.

Apollo Hospitals and Cadila Pharmaceuticals Partnership

Stem cell banking

Job title: Laboratory technician and Relationship Executive. June 2016 - Jan 2017

Duties: To achieve the target sales that is communicated from time to time. Visiting hospitals everyday and generate leads of expectant mothers. Give 3 presentation everyday to expectant mothers. Also preparing reports which include leads,presentation and doctors visit done daily,weekly and monthly to CRM. To protect an appropriate image of company in the field; to provide all information of all activities happening in the field such as competitor activities and market feedback to centre head. To take centre heads to all A class doctors and hospitals for relationship building routinely. To induct the new RE in the field as and when required. Any other work as assigned by thread superior from time to time.

3-Northfield Pharmacy,UK

(Jan 2012-Dec 2015)

Job title: Pharmacy technician

Phone: 020********

Duties: choosing the correct items for a prescription, making sure prescriptions are legal and accurate, stock control

giving advice to customers about medicines and handling confidential information

Communicate with patients and doctors by phone and e-mail in a friendly and professional manner.

4- Tesco (June 2011- Dec 2012)-

Job title: Team Leader

Belsize road Tesco, London.

Phone: 020********

Duties :Taking ownership of store activities by running duty shifts, co-ordinating a team to deliver a clean and full store that exceeds customer experience.

5-Sainsbury’s Plc (Sep 2010-Feb 2012)

Job title: Customer service representative

Midcity place, Holborn. Phone: 020********

6-Sogim Pharmacy

Job title: Pharmacy assistant

(jan 2012-dec 2012), east Dulwich

phone:020********

7-Marck Bioscience Ltd. (july 2007-Sep 2009) india

Job title: Quality control analyst

Duties : Providing quality assurance support to quality manager and assisting in the release of finished products.

Assist to conducting training and coaching of employees.

Supervises laboratory in accordance with Good Laboratory Practices and GMP.

Performing High Pressure Liquid Chromatography (HPLC)

Responsible for equipment maintenance, ordering and stock control of lab supplies.

Maintaining equipment, project, and general QC logbooks.

Working on company's SOPs.

Computer and technical skills:

Excellent Knowledge of MS Office

Knowledge of Gene therapy

Proficient in HPLC, PCR and DNA techniques, industrial biotechnology techniques.

Seminar: Human Genome, HIV

References are available on request



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