Resume
Hiren Patel
New Jersey 07607
Ph no: 201-***-****
E-mail: ac0w2z@r.postjobfree.com
OBJECTIVE:
Ambitious, hardworking, self-motivated and responsible individual with an outgoing personality who enjoys meeting challenges and seeing them through, while remaining confident and good humoured under pressure.
Proficiency:
• Understanding principles, implementation and support upcoming technology
• Excellent communication and working skill, ability to interact effectively with all levels of personnel,quick learning and time management.
Educational qualification:
Master of Science (Biotechnology):
University Of East London, Stratford, London (UK). Pass (2011)
Bachelors of Science (Biotechnology):
Sardar Patel University, India.(March/April-2008)
Work experience:
1- Washington Shop Pharmacy, East Orange, New Jersey
May 2017- on going
Job title: Pharmacy Technician
Perform duties assigned by the pharmacist
Telephonic communication with doctors and patients.
Assisting with insurance claims processing.
Handle and resolve patient complaints and inquiries in a timely manner;
Data entry of prescriptions, patient demographics, and physician information into pharmacy dispensing software and Excel
Billing prescriptions through D.0 online prescription billing and collecting out-of-pocket payments from patients;
Making courtesy patient phone calls and refill reminder calls to patients;
Participating in the company's continuous quality improvement program;
Comprehending and appropriately executing company SOPs
2-Stemcyte India Therapeutics Pvt Ltd.
Apollo Hospitals and Cadila Pharmaceuticals Partnership
Stem cell banking
Job title: Laboratory technician and Relationship Executive. June 2016 - Jan 2017
Duties: To achieve the target sales that is communicated from time to time. Visiting hospitals everyday and generate leads of expectant mothers. Give 3 presentation everyday to expectant mothers. Also preparing reports which include leads,presentation and doctors visit done daily,weekly and monthly to CRM. To protect an appropriate image of company in the field; to provide all information of all activities happening in the field such as competitor activities and market feedback to centre head. To take centre heads to all A class doctors and hospitals for relationship building routinely. To induct the new RE in the field as and when required. Any other work as assigned by thread superior from time to time.
3-Northfield Pharmacy,UK
(Jan 2012-Dec 2015)
Job title: Pharmacy technician
Phone: 020********
Duties: choosing the correct items for a prescription, making sure prescriptions are legal and accurate, stock control
giving advice to customers about medicines and handling confidential information
Communicate with patients and doctors by phone and e-mail in a friendly and professional manner.
4- Tesco (June 2011- Dec 2012)-
Job title: Team Leader
Belsize road Tesco, London.
Phone: 020********
Duties :Taking ownership of store activities by running duty shifts, co-ordinating a team to deliver a clean and full store that exceeds customer experience.
5-Sainsbury’s Plc (Sep 2010-Feb 2012)
Job title: Customer service representative
Midcity place, Holborn. Phone: 020********
6-Sogim Pharmacy
Job title: Pharmacy assistant
(jan 2012-dec 2012), east Dulwich
phone:020********
7-Marck Bioscience Ltd. (july 2007-Sep 2009) india
Job title: Quality control analyst
Duties : Providing quality assurance support to quality manager and assisting in the release of finished products.
Assist to conducting training and coaching of employees.
Supervises laboratory in accordance with Good Laboratory Practices and GMP.
Performing High Pressure Liquid Chromatography (HPLC)
Responsible for equipment maintenance, ordering and stock control of lab supplies.
Maintaining equipment, project, and general QC logbooks.
Working on company's SOPs.
Computer and technical skills:
Excellent Knowledge of MS Office
Knowledge of Gene therapy
Proficient in HPLC, PCR and DNA techniques, industrial biotechnology techniques.
Seminar: Human Genome, HIV
References are available on request