RELEVANT SKILLS

Microsoft Office Suite

Microsoft Project

Raiser’s Edge Donor Database

Constant Contact

Asana

Data Entry

Square Space Website Editor

Photoshop Photo Editor

HTML/CSS Web Development

EXPERIENCE

Boys & Girls Clubs of the Peninsula, Menlo Park, CA August 2016 – Present

Development/Finance Intern - Hired as Development Administrative Assistant

Report to the VP of Development, assisting with daily fundraising operations to fund programs for 2,300 youth throughout the Peninsula

Analyze and report financial data acquired over three years in Excel to illustrate donor/gift accumulation across different zip codes, and conduct data research on 500+ potential donors, strategic partners, markets and industries to find new ways to increase revenue and cover potential loss impact for FY17

Work closely with Development team to manage data spreadsheets using V-lookup, pivot tables and other organizational functions for grants and marketing-related projects

Assist with donor stewardship and gift acknowledgement processes, including processing checks, entering gifts into The Raiser’s Edge database, generating daily gift reports, and producing acknowledgement letters and other correspondences

Work closely with Events Manager in planning and executing donor events by tracking RSVP’s for 500+ attendees, managing registration lists using Google Drive and Excel, and overseeing event check-in operations

Manage organization website using Squarespace, implementing daily edits and updates for average 2,500 visitors weekly

Provide support for ongoing Development projects including mass mailings, donation organization for over 100 gifts (from special events) event newsletters, and other special projects as needed

Work closely with Marketing team to manage social media accounts (Facebook, Twitter, Instagram, LinkedIn), implementing marketing strategies and providing up-to-date information to the community resulting in increased engagement, volunteers, connections, and donations

Holder’s Country Inn, San Jose, CA January 2016 – January 2017

Hostess

Manage waitlist, to-go orders, and guest seating to ensure customers 100+ are provided with the best service

Maintain clean doors, windows and entrance area to provide a neat and presentable restaurant for families

GMA Emergency Roadside Services, Santa Clara, CA February 2015 – January 2016

Dispatcher

Coordinated drivers to appropriate jobs and provided quality service in accordance with various insurance company standards and customer needs, resulting in good customer reviews specific to my services (Yelp!) and increased business

Utilized computer hardware and software (Ageero) to help locate and communicate with customers, allowing drivers to reach customers in a quick, reliable, and helpful manner

EDUCATION

Year Up / Foothill College, San Jose, CA September 2016 – Present

Project Coordination Trainee Currently working toward earning BA in Business Administration

Year Up is a selective, one-year intensive IT/Project Management training program

oTechnology and Troubleshooting Essentials & Lab: Learned troubleshooting, hardware and software skills while diagnosing tickets and supplying end user technical support

oBusiness Communications: Refined oral and written communication techniques suitable for corporate environment