Customer Service Representative

Professional Summary

Skills

Work History

EVER RIOS

***** *** ***** *****, *******, TX 77072 (H) 832-***-**** (C) 832-***-**** ac0w11@r.postjobfree.com Qualified customer service representative with numerous years of experienced in fast-paced customer service and call center environments. Personable and professional under pressure. Outgoing personality who is eager to always learn and excel. Self motivated, responsible, respectful and above all hard working. Quick learner

Strong client relations

Exceptional communication skills

Creative problem solver

Active Listening Skills

Responsible

Strong Organizational Skills

Team Player

Energetic Work Attitude

Dedicated

Hard Worker

Cashier 04/2006 to 08/2007

Subway – 11936 Bellaire, Unit H, Houston, TX 77072 Consistently provided friendly guest service and heartfelt hospitality. Strictly followed all cash, security, inventory and labor policies and procedures. Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.

Reliable Team Worker

Fast Worker

Customer Service

Shift Manager 08/2007 to 10/2008

Burger King – 10414 Richmond Ave, Houston, TX 77042 Maintained high standards of customer service during high-volume, fast-paced operations. Trained kitchen staff on proper use of equipment, food handling, and portion sizing. Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock

Spoke with patrons to ensure satisfaction with food and service Management Team

Team Player

Engaging Personality

Hair Stylist 10/2008 to 04/2015

Phase II Hair Studio – 2218 Bissonnet St, Houston, TX 77005 Cut, colored and styled clients' hair with precision and expertise. Sold and promoted hair care products and cosmetics. Assessed customer needs and gave advice about hair style and color options. Established a strong relationship with client base to generate long term business. Quick Learner Flexible

Long-Term Relationships

Outstanding Customer Service

CSR 05/2015 to 09/2015

Fred Loya Insurance – 10301 Northwest Fwy STE 105, Houston, TX 77092 Answered numerous calls per day by addressing customer inquiries, solving problems and providing new product information.

Calculated quotes and educated potential clients on insurance options. Education

Tracked the progress of all outstanding insurance claims. Excellent Communication Skills

Prepared Necessary Paperwork

Professional Customer Interactions

High School Diploma: 2007

Kerr High School - 8150 Howell Sugarland Rd, Houston, TX 77083 Hair Stylist: 2009

National Beauty College - 10925 Beechnut St, Houston, TX 77072

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