Customer Service-Server - Food and Beverage
Resume:
Josie Willis
ac0vwz@r.postjobfree.com
Job Title: Customer Service Manager
Employer: Net Courier Company,Santa Clara, CA
Dates: 7/97 to 5/07
Duties: Courier Company that catered to the banking, medical, and small business industries. Responsible for insuring the pickup and delivery of over 900 clients; including on demand pickups, as well as scheduled .Troubleshooting of client issues, tracking deposits, setting up new routes, bidding new and potential clients, as well as the of handling after-hour completion. Accounts Receivable, Monthly Billing and Inside Sales were also on my roster of duties.
Job Title: SERVER
Employer: Cafe San Jose.San Jose, CA
Dates: 5/07 to Present
Duties: Greet guests and accompany them to their tables
Present menus and respond any questions regarding menu items
Serve food and beverages
Check regularly with guests to make sure that they are enjoying their meals
Take necessary action to resolve any complaints
Prepare and serve specialty dishes at tables
Inform patrons of each day specials
Describe meal constituents and cooking methods to patrons
Take dishes and glasses away from tables and counters
Prepare list of overall meal costs along with sales taxes
Stock service areas with supplies; coffee, food, tableware, and linens
Job Title: SERVER
Employer: Los Gatos Caf,Los Gatos, CA
Dates: 6/96 to 9/00
Duties: >Served Breakfast and Lunch in this small and very popular South Bay restaurant. Duties included; cash handling, opening and closing the restaurant, bussing, greeting, and basic server duties.
Job Title: Mgr./BARTENDER
Employer: Uncle Johnny's Place,San Jose, CA
Dates: 5/93 to 8/98
Duties: > Responsible for wait staff, stocking, cash handling, ordering wines, and daily special creations, waited tables during peak hours. outside catering services. Bartender at all functions.
Job Title: Bar Manager
Employer: Wine Cellar,Los Gatos, CA
Dates: 7/86 to 12/93
Duties: >Setting up of Restaurant for lunch and prepping for dinner service. Stocked all wine & beer and did inventory, and met with Vendors. Waited Tables and had the basic server duties, as well as organizing parties.
References: Available on request
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