Luis Montes de Oca
Morrisville,NC *****
Phone: Mobile 787-***-****
Email: ac0vm9@r.postjobfree.com
SUMMARY PROFESSIONAL PROFILE
A highly skilled and motivated professional with over 20 years of diverse hands-on experience with Pharmaceuticals, Biotech and Medical Devices industries. Background in Information Technology, Computer Systems Validation and Manufacturing Execution Systems. Worked under Consent Decree commitments in pharmaceutical industries. Extensively involved in all aspects of the Validation lifecycle, Remediation, CAPA and Change Control management, Validation protocol generation and execution, Equipment Qualification (Laboratory/Manufacturing/Packaging), SOPs generation, Auditing, Computer Systems Administration. Trained and extensive knowledge in FDA regulations (GxP, 21 CFR Part 11, etc.), GAMP and other compliance guidelines. Bilingual (English and Spanish).
Technical Expertise in Computer Systems and Software. Installation Windows Servers and workstations, Network infrastructure support(Cisco), Microsoft Office suite, SQL Database query, Novell operating system, MES, PAS-X, SAP, Electronic Batch Records, Master Data, Ethical Hacking Security, Backup systems (Netbackup, VERITAS, Backup Exec), HMI SCADA, PLC, Network Barcode Printers, Avaya Telephone system, Cabling, Ethernet wiring, Remedy and Vitalize service helpdesk solution.
WORK EXPERIENCE
Computer System Validation Consultant
March-2017 at Current
Lonza Biologics, Portsmouth, NH
Senior IT/Automation MES Consultant
Dec-2013 at Feb-2017
Bristol Myers Squibb, Devens, MA
Responsibilities:
Computer System Validation for DeltaV.
Change Control revision for Delta V and Syncade (eBR) implementation.
Installation and Verification protocols execution for DeltaV
Risk Assessment protocol execution for eBR changes
Responsibilities:
Delta V upgrade, part of the infrastructure team, performing qualification and configuration of the manufacturing hardware (Servers, HMIs, Laptops and wireless devices)
Perform hands-on fixes, including planning, installing and implementing software upgrades and configuring systems and applications.
Responsible for the administration, installation, configuration of the Core Manufacturing Execution System (MES) DeltaV, Syncade, Discoverant, OSI PI Historian Applications.
Provide on the floor operational support.
Perform user Active Directory administration and security configuration.
Configuration of network barcode label printers on Print server.
Perform system configuration to Thin Manager application (HMI, Thin Clients and wireless laptops)
Performed re-Qualification of the Oracle GoldenGate system
Performed validation cycle of the PI Historian server
Perform Qualification of GMP equipment and devices, commission and Decommission.
Perform Periodic Review of the manufacturing systems
Creation and revision of IT SOPs and work instructions in the DCA documentation system
Working with Quality System eCC Trackwise change control
Support Laboratory equipments using change control and qualification.
Creation of validation protocols (IQ/OQ/Data Migration/Reports)
Network and IT system change management configuration(windows servers)
Execution of SQL Database query
Senior IT Consultant
DCS Automation
Sep-2013 at Dec-2013 Biogen, Cambridge, MA
Responsibilities:
Provide Delta V system administration.
Provide technical engineering support of the users in the manufacturing environment.
Update Delta V system documentation (Design specification, user account management)
Perform Delta V User Periodic Review
Senior IT Analyst Consultant
MES Project
Mar-2011 at Jun-2013
McNeil Consumer, Las Piedras, Puerto Rico (Orvis Validation.)
Responsibilities:
Provide technical validation support of process, equipment upgrades/replacements and modifications in the manufacturing environment.
Provide diverse validation support in the design, implementation, and test of the MES (PAS-X) application through the system development lifecycle.
Manages the day to day system administration of the MES application.
Develops, modifies, applies, and maintains standards for processes, systems and procedures.
Develops, analyzes, modifies and executes software test plans and procedures.
Experience working in Consent Decree manufacturing environments.
Perform challenges to Werum PAS-X System after patches installation.
Lead training and ensure effective knowledge transfer to the power users and end-users responsible for final use of the application to ensure compliance to GMP systems.
Execution of the PAS-X security and Part 11 compliance test scripts.
Implement fix and patch releases as required through the change control process.
Provide Technical support to the Electronic Batch Record (Werum PAS-X)
Configuration of Thin Clients, Zebra printers and Toledo ID30 Scales within PAS-X application.
Werum PAS-X Security Configuration and System administration
Experience with EDMS system to create, edit, modify, obsolete Procedures and change control. Additional the electronic approval routing process.
Mercury R6 SAP hardware implementation, including wireless and RF devices.
Perform Installation Qualification activities of Mercury SAP R6 equipments.
Development of Procedures for Mercury SAP R6 devices.
Manages technical/service relationship between the client and vendors
Business Technology Specialist (Consultant)
Periodic Review Project
Apr-2010 at Dec-2010
Pfizer Pharmaceutical, Guayama-Carolina, P.R
(RCM Technologies)
Responsibilities:
Conduct Periodic Review of the validated systems and protocols to ensure compliance.
Identify GAPs, make recommendations and continuous improvement.
Determine Remediation Plan.
Perform reviews and verification of all validated documentation to ensure criteria and results are accurate and comply with regulations.
Prepare Periodic Review summary report.
EDMS Electronic Documentation Management System revision
SAP_SCC System Change Control revision.
IM Compliance Support -
Record Retention Management Project
Nov-2009 at Jan-2010
Pfizer Pharmaceutical, Caguas, Puerto Rico
(RCM Technologies, Inc.)
Responsibilities:
Evaluate IT local systems to determine if they support and comply with Electronic Records Retention policies eRIM.
Determine GAPs in records retention functionalities.
Determine remediation requirements.
Work with the Information Technology group and/or vendor to determine estimates for system/program changes to address remediation requirements.
Coordinate data gathering meetings with IT and/or business process owners.
Perform data gathering, assessments, follow-ups to meet required due dates.
Sr. CIM Process Support-Consultant
Engineering Department
Jan-2009 to Nov-2009
Ethicon LLC,San Lorenzo, Puerto Rico
(RCM Technologies, Inc.)
Responsibilities:
Create and review computer system validation protocols
Assessment on manufacturing machines (FAS/MAS) for CAPA issues
Information system support to the validated computers.
Computer system validation lifecycle for barcode printers.
Windows Vista migration (Velocity Project) on GMP validated computers (Functional, IQ,OQ and SOP revision)
Batch print data validation upgrade to Windows Vista
Label View upgrade to Windows Vista.
SAP Master Data Support -Consultant
SAP ePES Project
Feb-2008 to Dec-2008
Janssen Ortho LLC, Gurabo, Puerto Rico
(ITC&S, Inc.)
Provide technical support to the ePES (electronic Process Execution System) Electronic Batch Record SAP interface
Provide support to the SAP master data module
Engineering change management and change control creation
Manufacturing/Packaging master recipe creation/maintenance
Creation bill of material (BOM)
Maintenance usability layer of ePES system
Process step repository maintenance
Experience working in One Source and Microsoft Office solution
Senior Computer System Validation - Consultant
MySAP ERP Project
Apr-2007 to Dec-2007
Cesar Castillo Inc. Guaynabo, Puerto Rico (VALCOA, Inc.)
Responsibilities:
Development deliverable documents for SAP software (Master Validation Plan, User Requirements, Functional Requirements, Installation Qualification, Operational and Performance Qualification).
Provide and facilitate the appropriate information to the power users.
Follow System Development Life cycle (SDLC) for SAP implementation.
Computer system validation for SAP sale and distribution (SD), material management (MM) and warehouse management (WM) modules.
Executes validation and qualification protocols, test scripts and generates final/summary reports.
Development of information technology procedures (Security, Disaster Recovery, Change Control, Good Documentation Practices)
Information Technology infrastructure audit (COBIT guidance).
Leads/trains cross-functional teams, with special support to IT, in compliance and validation activities
SAP Train and knowledge transfer for power users and IT resources for the qualification execution
Develops and communicates project timeline and status.
Computer System Validation Consultant
SAP Project
Nov-2006 to Feb-2007
Bristol Myers Squibb, Manati, Puerto Rico (TARATEC)
Responsibilities:
Integration wireless equipment with SAP interface.
Develop and execute protocols for access point, hand held and barcode printers.
Execution ERP analysis, testing and implementation wireless SAP system.
Wireless equipment configuration.
Writes protocols that challenge the critical parameters related to the installation, operation and performance of the related wireless system for SAP implementation.
Develops and communicates project timeline and status.
Training and coaching others.
Development Standard procedures and work instructions.
Senior Computer System Validation Consultant
Network Project
Jan-2006 to Sep-2006
Wyeth Pharmaceutical, Guayama, PR. (TARATEC)
Responsibilities:
Installation and Operational Qualification execution for Network communication Rooms.
Information system infrastructure support.
Create and update network drawings (Visio).
Development and update standard procedures and operational instructions.
Hardware and software inventory.
Computer System Industrial Automation Consultant
Project Validation
Jun-2005 to Dec-2005
Wyeth Pharmaceutical, Carolina, Puerto Rico (TARATEC)
Responsibilities:
Installation/Operational commissioning and qualification for manufacturing formulation tanks.
Develop and execute validation documents for Process Control (IQ, OQ, deviations and summary reports).
Mechanical Installation Qualification and P&ID.
Process Control System, HMI, CIP, and SIP.
Operational Qualification of transfer tanks, PCS to control glycol system and water temperature with calibrated thermocouples and Kaye Validator 2000 equipment.
Development of cleaning validation and media for manufacturing holding tanks.
Train internal resources for qualification execution
Develop discrepancy and summary reports.
Consultant’s supervision.
Computer System Validation Consultant
IM Compliance Remediation Project
Jan-2005 to Jun-2005
Cordis, Miami, Florida (TARATEC)
Responsibilities:
Remediation of legacy and new system in order to comply with Cordis and FDA regulations.
Generation of System Life Cycle documents such as: GAP assessment, GxP assessments, validation plans, remediation plans, retirement plans, summary reports, and system specification (DS, FS, CS), Protocols (IQ, OQ, PQ) as per Cordis methodology.
Computer system validation assessment and remediation plan development for manufacturing and business systems to assure compliance with regulatory requirements (21 CFR Parts 11, 210, 211 and 820), new corporate requirements and industry best practices (GAMP4)
Generate requirements traceability matrix
Senior System Analyst
Jan-1998 to Nov-2004
Bristol Myers Squibb,
Manati, Puerto Rico
Responsibilities:
Responsible for Network and Data Center Operations. Also provide support to computer validation team for Data Center and Network Qualification
Installation of the local network servers and client workstations.
Support network infrastructure solving software configuration problems and PC technical support to end-users on qualified applications within SLAs.
IS support for business operations through software/hardware implementation and upgrades.
Maximo Installation and configuration.
Maintenance centralized servers, network data and voice communications.
Document network/system architecture, configuration settings, and procedures
Maintain and monitor up to date Data Backups, security measures, and system uptime.
Desktop and Infrastructure Inventory Management (Asset Inside)
Support Definity Private Branch Exchange (PBX), Call Accounting, dedicated data, ISDN and phone lines.
Experience with voice and data connectivity. Knowledge of TCP/IP protocols and systems management server applications
Experience with Cisco routers, switches, firewalls and VPN technology
Responsible for designing and developing computer procedures to assure compliance with internal and external audits and regulations.
Other responsibilities include providing support to manufacturing applications BPCS/ROPICS systems
Train users and IT resources in new technologies.
Supervise temporary and contractor employees.
Operational experience supporting a 24x7 environment
Operation Specialist
Oct-1992 to Jan-1998
Dupont Merck Pharmaceutical,
Manatí, Puerto Rico
Responsibilities:
Provide End user support to GMP Manufacturing computers
Responsible for auditing, evaluating, analyzing, documenting, training and release of production batch folder documentation (applying Good Documentation Practice).
Production Quality Assurance in Compression, Granulation and Packaging areas.
Cleaning Room Quality Assurance inspection.
Production scheduling requirements in accordance with Planning and quality standards.
Production operator responsible for tablet compression and granulation.
Compliance with CGMP, OSHA and other FDA regulations.
Knowledge of BPCS, MRP application, shop floor control and inventory modules.
EDUCATION
American University of Puerto Rico 1994 – 1998
Universidad del Este Puerto Rico 2003 – 2004
American University of Puerto Rico- 1993 – 1997
Advanced Microcomputer Institute, PR – 1996
Bachelor Degree in Information System, Summa Cum Laude
Associate Degree, Cisco Networking Certification (CCNA)
Assoc. Degree in Information Science
Assembly and PC Repair
Professional Affiliations Honors and Certifications
Network+ CompTia Certification
Microsoft Certified Technical Specialist (MCTS-2008)
A+ Comptia Certification, 2003
NCA Novell Certified Administrator, 2003
MCP Microsoft Certified Professional, 1999.
American Society of Quality.