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Customer Service Administrative Assistant

Location:
Edmonton, AB, Canada
Salary:
$20/hr
Posted:
June 16, 2017

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Resume:

June **th, ****

To Whom it may concern,

Re: Accounts Receivable Clerk

My name is Lisa Li and I am currently seeking Accounts Receivable Clerk career opportunities. Please accept my application for this position. I have a Business Management Development Certificate at the University of Alberta, program links towards Qualified Administrative Assistant Designation. Management Development specializes in business organization management skills, techniques and processes. As an account manager at Digitex, my management skills allowed me to manage hundreds of client accounts. As each client have different kind of needs, I was able to provide products and services my clients require as well what I believe will enhance their business functions, adding more value to my clients’ businesses. I have over 15 years of customer service experience. From student part time positions to current roles, I deal with clients directly on a daily basis via face to face interactions, phone calls and emails. I have noticed my communication level has increased throughout the years which is the key to a strong relationship bond with clients. I receive many business referrals from existing clients as they trust my work ability and ethics. I am a friendly person and excellent with people. I bond well with customers and colleagues as I have been working for years in a dynamic office environment. During my Account Administration Clerk employment with Sun Toyota, I have development daily accounting, document processing and organization skills. I have worked as an administrative role providing sales and accounting support for my company.

My language skills includes English, Cantonese and Mandarin Chinese. Such skills allows to communication with others more effectively as Canada is a multicultural country with many customers with different ethnic backgrounds. Thank you for your time in considering my application. Please feel free to contact me either at 780-***-**** or at l ac0vhe@r.postjobfree.com for an opportunity to discuss my experiences and qualifications.

Sincerely,

Lisa Li

Lisa Li 330-301 Clareview Station

Dr NW

Edmonton AB

T5Y 0J4

Ph: 780-***-****

Email:

ac0vhe@r.postjobfree.com

OBJECTIVE

To obtain an Administrative Assistant position in Edmonton Alberta with rewarding Career Opportunities in a Dynamic and Professional Environment. WORK EXPERIENCE

DIGITEX CANADA INC.

ACCOUNT MANAGER

SEPT 2014 – MAY 2017

● General account management on equipment and software solutions

● Driving customer satisfaction through solution-based relationships

● Daily B2B sales calls with businesses in Edmonton area

● Managing and Developing Existing Client Accounts while expanding New Client Business Accounts

● General Account Maintenance and Follow up with clients

● Attend Day to Day Business Sales Meetings to ensure Quality Control

● Developing Business relationships with New and Current Clients

● Complete Phone Blitz to interact with Potential Clients

● Effectively increased sales through upselling and cross-selling technique TOYOTA ON THE TRAIL

ACCOUNTS RECEIVABLE ADMINISTRATOR/RECEPTIONIST

JAN 2012 – AUG 2014

● Generate Daily Cash Deposit and Cash Receivable Reports

● Process Toyota Canada Service and Parts Warranty Reports to Department Managers and Toyota Canada Corporation in Toronto Canada

● Data entry and filing

● Organized on average 20 appointments a day

● Efficiently coordinated arrangements for client appointments

● Accurately generated invoices and work orders for clients

● Managed Office Supplies and Purchase Orders

BELL CANADA ENTERPRISE INC.

SALES CONSULTANT

February 2011-June 2012

● Maintain good relationships with customers through presenting excellent customer service

● Demonstrated Product knowledge by tailoring products and services to customers

● Regional Tier B Top Performer 2011

● Top 3 Winner in Samsung regional Contest

● Regional Tier B Top Performer 2012

VOLUNTEER EXPERIENCE

ALBERTA SOCIETY OF POPULAR ASIAN ARTS

ANIMETHON DIVISION - SALES COORDINATOR

JUNE 2016 – Present

● Working Directly under Director of Public Relations

● Sales Administration and development business relationship with new and current shop vendors

● Event Planning Coordination with other team members

● Manage Monthly Planning committees for monthly team meetings EDUCATION

University of Alberta,

Edmonton AB

MANAGEMENT DEVELOPMENT CERTIFICATE

McNally High School

HIGH SCHOOL DIPLOMA

REFERENCES

References are available on request.



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