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Strategy and Business Operations Program Manager

Location:
San Jose, CA
Posted:
June 16, 2017

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Resume:

Vincent Tang

ac0vgx@r.postjobfree.com • 408-***-**** • linkedin.com/in/vincentt Program Manager

Multi-tech industries with cross-functional expertise in business operations, manufacturing, and engineering with emphasis on operations and process improvement, customer engagement, and supply chain management

• Trusted CEO confidant, successfully transferred SAAS operations from California to Nevada while maintaining a seamless global Client support. [Soffront Software]

• Led Company from dissolution to profitability within one year by: implementing organizational changes, new corporate policies, re-staffing, and introducing new initiatives to increase client base and revenue. [Contract Services Company]

• Eliminated material shortages and increased productivity by 250% within one year by streamlining processes and improving vendor relationships. [Photon Dynamics, Inc.]

• Program manager for the release of a new laser particle filter that increased laser output performance by 10% and reduced service maintenance by 75%. [VISX, Inc.]

• Reduced production cost by 70% within one year by introducing and implementing JIT into the manufacturing process. [Technical Instrument Company]

PROFESSIONAL SUMMARY

Work2Future Foundation, San Jose, CA

SPECIAL PROGRAMS 2016 to Present

Providing immediate, effective and comprehensive employment services to Adult/Dislocated workers and Youth residing in Santa Clara County and its unincorporated areas.

• Implement programs with high tech companies resulting in increased labor and financial resources

• Instruct and oversee program process for trained and employed workers Soffront Software Inc., Fremont, CA

OPERATIONS 2015 to 2016

Strategized with CEO on improving Customer Support, Marketing and Sales performance while managing the daily operational processes.

• Defined and trained Customer Support staff on process, deliverables and responsiveness resulting in Customer referrals.

• Responsible for accounting accuracy, employee's payroll and benefits, and day to day Operational issues.

• Engaged Client in defining program deliverables and dates resulting in clear definitions to engineering and users.

Vitron Electronic Services, San Jose, CA

QUALITY DIRECTOR 2014 TO 2015

Established and improved manufacturing processes, procedures and documentations resulting in on-time delivery and increased customer satisfaction.

• Created manufacturing processes and procedures resulting in ISO 9001:2008 re-certification.

• Defined Work-In-Process resulting in data accuracy and clearer contractual obligations.

• Researched and defined Product Lifecycle Management software for increased yield and on-time delivery. INDEPENDENT PROFESSIONAL SAN JOSE, CA

PRINCIPAL CONSULTANT 2007 TO 2014

Provided C-level support in the following industries: Contract Electronic Manufacturing, Medical Devices, Photovoltaic Solar, and Geographic Information Systems. Vincent Tang 408-***-**** ac0vgx@r.postjobfree.com Page Two

• Strategized with Small Business owners implementing process, procedures, training and regulations for business improvement and revenue generation.

• Conducted pricing analysis, market research and marketing mix feasibility studies to determine strategic planning and buyer demographics.

• Defined Root Cause Corrective Action analysis with cross-functional teams delivering on-time a quality product for both existing product and New Product Introduction.

• Created and expedited documentation approval by Engineering, Regulatory, Marketing and QA for FDA 510(k) submission.

• Prepared and presented business plans to suppliers, customers and investors for an innovative Geographic Information System (GIS) software resulting in $250,000 funds

• Negotiated with suppliers and software developers for a collaborative effort on the release of a 3D Geo- mapping service for land mapping customers.

Contract Services Company, Palo Alto, CA

GENERAL MANAGER 2005 TO 2007

Restructured 40 year “temporary staffing” business by implementing HR processes based on current employment law and prudent accounting practices.

• Implemented organizational restructure implementing strategic plans to strength company infrastructure, and integrate new corporate policies resulting in 100% accounting accuracy.

• Reorganized staffing by training and empowering educated teams that increased productivity creating higher profit margins through increased morale.

• Led Company from dissolution to profitability within one year. Photon Dynamics Inc., San Jose, CA

PRODUCTION MANAGER 2002 TO 2004

Extensive supply-chain management and relationship building for higher profit margin in an exclusive market.

• Managed two-shift optical sensor manufacturing operations with a staff of 28 generating annual revenues of $9M with a $4M budget.

• Eliminated material shortages and increased production from 10 to 90 per month within one year by establishing supply-chain vendor relationships.

• Researched, developed, and introduced new optical sensor product while maintaining 100% quality and monthly production goals.

• Implemented manufacturing processes resulting in increased production, on-time delivery to customers, and qualified suppliers.

EDUCATION & PROFESSIONAL DEVELOPMENT

MBA - Technology Management, University of Phoenix, San Jose, CA BS - Business Management, University of Phoenix, San Jose, CA AS - Laser Technology, San Jose City College, San Jose, CA Technology Skills

ISO, FDA, GMP, Regulatory, Medical Devices, Bio-medical, Ophthalmic, Lasers, Optics, Photonics, Six Sigma, Kaizen, JIT, CRM, Visio, Project, Word, Excel, Power Point, Program Management



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